Which of the following approaches to process improvement could be described as competitive benchmarking? O Employees at XEROX visit GM to pick up ideas on processing customer orders. O Employees at XEROX ignore the way they have always processed customer orders and design an entirely new way to do so. O Employees at XEROX take classes in quality improvement and make small, incremental changes to their order filling processes. O Employees at XEROX purchase a Canon copier and take it apart to get design ideas for their next generation of copiers. Electra wants to purchase a laptop for use in her MBA program so she can work on assignments and surf the web while the professor drones on endlessly. After consulting with her colleagues, she chooses the dimensions of cost, weight, processor speed, and touchscreen capability as critical to her long term success and amusement. She evaluates four different laptops and rates their performance on each criterion on a scale from 1 (poor) to 5 (excellent). Which laptop should Electra purchase? Dimension Importance Sir Face Toybook Air Knockoff High Priced Weight 3 4 4 3 5 Speed 5 4 5 4. 5 Cost 1 2 2 5 1 Touchscreen 3 5 2 3 3 O Knockoff Sir Face O High Priced Toybook Air

Answers

Answer 1

The approach to process improvement that could be described as competitive benchmarking is when Employees at XEROX visit GM to pick up ideas on processing customer orders.

For Electra's laptop purchase, the best choice would be the High Priced Toybook Air. Even though it has a higher cost, it has the highest rating in three of the four dimensions that are important to Electra's success and amusement - weight, speed, and touchscreen capability.

The High Priced Toybook Air is the best option for Electra's laptop buy. Despite being more expensive, it has the best ratings in three of the four factors that are crucial to Electra's success and entertainment: weight, speed, and tablet functionality.

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Related Questions

Which of the following are constructive steps that can be taken to address workplace cyber incivility?relaxation
defusing
reinterpretation

Answers

The three main constructive steps that can be taken to address workplace cyber incivility are relaxation, defusing, and reinterpretation.

Workplace cyber incivility can negatively affect employees and organizations. To address cyber incivility in the workplace, there are constructive steps that can be taken. These steps include relaxation, defusing, and reinterpretation.

Relaxation: This constructive step involves taking a break, relaxing, and clearing the mind. This approach is aimed at reducing stress and tension that may be associated with cyber incivility. Relaxation can be achieved through various methods, including deep breathing exercises, physical exercises, listening to music, or engaging in hobbies.

Defusing: This approach involves decreasing the intensity of the situation by separating the problem from emotions. This constructive step involves acknowledging that the problem exists, but it does not define you. It aims at reducing tension and conflicts in the workplace. One way to achieve defusing is by using humor or simply ignoring the comments that are aimed at upsetting you.

Reinterpretation: This approach involves changing the meaning of the incivility message to reduce its negative impact. This approach involves perceiving the message in a more positive light or from a different perspective. Reinterpretation helps reduce negative emotions and reduces the impact of cyber incivility.Conclusively, these three constructive steps can help employees and organizations deal with workplace cyber incivility. Relaxation helps to reduce stress and tension, defusing aims to separate the problem from emotions while reinterpretation helps to change the meaning of the message to reduce its negative impact.

By using these three constructive steps, individuals can create a positive work environment and reduce the negative effects of cyber incivility.

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What structural changes must an organization undertake to switch from a product to a customer orientation? Should companies start investing in such structural changes

Answers

Answer:

To switch from a product to a customer orientation, companies must undertake structural changes that align with their new focus on customer management. Companies should invest in process harmonization, standardization, and formal IT-enabled workflows to make cross-functional and cross-unit coordination easier. Additionally, companies must adapt their organizational structure, goals, purpose, strategy, mission, and employee performance to align with the new customer orientation

Explanation:

Companies should consider the following structural changes:

Structural change: Companies must adapt their organizational structure to align with the new customer orientation. This includes changing the organization's hierarchy, chain of command, management systems, job structure, and administrative procedures.

Strategic change: Companies must make changes to the overall goals, purpose, strategy, or mission of the organization. This involves changing what products or services the company offers, the target customer segments or markets the company tries to reach, how the company distributes its products or services, its position in the global economy, and who it will partner with for manufacturers, distributors, and other logistical needs.

People changes: Companies must improve employee performance, skills, attitudes, behaviour, and loyalty to the organization, as well as enhance manager-subordinate relationships, group cohesion, and employee sense of achievement. This involves replacing all of the top-level managers in hopes of creating a new organizational culture, or small-scale changes such as working to change employee attitudes through things such as team building or other behavioral activities.

Process change: Companies must improve the overall workflow efficiency and productivity within an organization. This involves making changes to an organization's production operations, such as how it produces its products, how it delivers its services or how it handles everyday business practices.

Complete the below table to calculate the price of a $1.5 million bond issue under each of the following independent assumptions (FV of $1, PV of $1, FVA of $1, PVA of $1, FVAD of $1 and PVAD of $1) (Use appropriate factor(s) from the tables provided.Enter your answers in whole dollars.):
1. Maturity 15 years, interest paid annually, stated rate 10%, market rate 12%
Table values are based on:
n= i= Cash Flow Amount Present Value
Interest Principal Price of bonds 2. Maturity 6 years, interest paid semiannually, stated rate 14%, market rate 16%
Table values are based on:
n= i= Cash Flow Amount Present Value
Interest Principal Price of Bonds 3. Maturity 5 years, interest paid semiannually, stated rate 16%, market rate 14%
Table values are based on:
n= i= Cash Flow Amount Present Value
Interest Principal Price of bonds 4. Maturity 20 years, interest paid semiannually, stated rate 14%, market rate 16%
Table values are based on:
n= i= Cash Flow Amount Present Value
Interest Principal Price of Bonds 5. Maturity 20 years, interest paid semiannually, stated rate 14%, market rate 14%
Table values are based on:
n= i= Cash Flow Amount Present Value
Interest Principal Price of bonds

Answers

Maturity 15 years, interest paid annually, stated rate 10%, market rate 12%, Price of bonds = $1,130,863Maturity 6 years, interest paid semiannually, stated rate 14%, market rate 16%. Price of bonds = $816,059Maturity 5 years, interest paid semiannually, stated rate 16%, market rate 14%. Price of bonds = $1,120,893Maturity 20 years, interest paid semiannually, stated rate 14%, market rate 16%. Price of bonds = $685,601Maturity 20 years, interest paid semiannually, stated rate 14%, market rate 14%. Price of bonds = $1,000,000

An explanation for 1st: To calculate the price of the bond, we need to use the present value of the interest and principal payments discounted at the market rate of 12%. Using the PV of $1 table, we can calculate the present value factors for the interest and principal payments. Multiplying these factors by the corresponding cash flows and summing them up gives us the price of the bonds, which is $1,130,863.

An explanation for 2nd: To calculate the price of the bond, we need to use the present value of the interest and principal payments discounted at the market rate of 16%, which is the semiannual equivalent of the annual rate of 14%. Using the PV of $1 table, we can calculate the present value factors for the interest and principal payments. Multiplying these factors by the corresponding cash flows and summing them up gives us the price of the bonds, which is $816,059.

An explanation for 3rd: To calculate the price of the bond, we need to use the present value of the interest and principal payments discounted at the market rate of 14%, which is the semiannual equivalent of the annual rate of 16%. Using the PV of $1 table, we can calculate the present value factors for the interest and principal payments. Multiplying these factors with the corresponding cash flows and summing them up gives us the price of the bonds, which is $1,120,893.

An explanation for 4th: To calculate the price of the bond, we need to use the present value of the interest and principal payments discounted at the market rate of 16%, which is the semiannual equivalent of the annual rate of 14%. Using the PV of $1 table, we can calculate the present value factors for the interest and principal payments. Multiplying these factors by the corresponding cash flows and summing them up gives us the price of the bonds, which is $685,601.

An explanation for 5th: When the stated rate is equal to the market rate, the price of the bond is equal to its face value, which is $1,000,000 in this case. The present value factors for the interest and principal payments are both equal to 1, so we don't need to use the PV tables to calculate the price of the bonds.

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Complete Question:

Complete the following to calculate the price of a $1.5 million bond issue under each of the following independent assumptions (FV of $1, PV of $1, FVA of $1, PVA of $1, FVAD of $1 and PVAD of $1) (Use appropriate factor(s) from the tables provided.Enter your answers in whole dollars.):

1. Maturity 15 years, interest paid annually, stated rate 10%, market rate 12%

Table values are based on:

n= i= Cash Flow Amount Present Value

Interest Principal Price of bonds

2. Maturity 6 years, interest paid semiannually, stated rate 14%, market rate 16%

Table values are based on:

n= i= Cash Flow Amount Present Value

Interest Principal Price of Bonds

3. Maturity 5 years, interest paid semiannually, stated rate 16%, market rate 14%

Table values are based on:

n= i= Cash Flow Amount Present Value

Interest Principal Price of bonds

4. Maturity 20 years, interest paid semiannually, stated rate 14%, market rate 16%

Table values are based on:

n= i= Cash Flow Amount Present Value

Interest Principal Price of Bonds

5. Maturity 20 years, interest paid semiannually, stated rate 14%, market rate 14%

Table values are based on:

n= i= Cash Flow Amount Present Value

Interest Principal Price of bonds

Fill in the missing cells to calculate GDP using the expenditure approach: Personal consumption expenditures (C) $8707.8 Gross private domestic investment (I) 2077.2 Exports(X) 1309.4 Imports (M) 2023.9 Net exports of goods and services Government consumption expenditures and gross investment (G) 2363.4 Gross Domestic Product (GDP)

Answers

The value of GDP is $14,120.4. using the expenditure approach: Personal consumption expenditures (C) $8707.8 Gross private domestic investment (I) 2077.2 Exports(X) 1309.4 Imports (M) 2023.9 Net exports of goods and services Government consumption expenditures and gross investment (G) 2363.4 Gross Domestic Product (GDP)

The missing cells to calculate GDP using the expenditure approach are as follows:

Personal consumption expenditures (C) $8707.8

Gross private domestic investment (I) 2077.2

Exports (X) 1309.4

Imports (M) 2023.9

Net exports of goods and services (NX) -714.5

Government consumption expenditures and gross investment (G) 2363.4

Gross Domestic Product (GDP) $14,120.4

To calculate GDP using the expenditure approach, we need to use the formula:

GDP = C + I + G + (X - M)

The values given in the question are as follows:

Personal consumption expenditures (C) = $8707.8

Gross private domestic investment (I) = $2077.2

Exports (X) = $1309.4

Imports (M) = $2023.9

Net exports of goods and services

(NX) = X - M

= $1309.4 - $2023.9

= -$714.5

Government consumption expenditures and gross investment (G) = $2363.4

Now, let's substitute these values in the formula to calculate GDP:

GDP = C + I + G + (X - M)GDP

= $8707.8 + $2077.2 + $2363.4 + (-$714.5)GDP

= $14,120.4

Therefore, the value of GDP is $14,120.4.

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which of the following describes the location where an administrator would terminate a bundle of cat5e cables?

Answers

The location where an administrator would terminate a bundle of CAT5e cables is the  D. Patch panel.

The patch panel is a device that receives cables from a network or server room and then relays them to their respective ports for users in other areas of a building or complex. The back of the panel includes a series of ports or slots, which are typically numbered or labeled . Each port is connected to a cable that runs through the building, and a small metal spring-loaded lever known as a punch-down tool is used to connect the wire from the incoming cable to the port.

Once a wire has been attached to a port, it is very unlikely to come loose unless someone deliberately pulls on it. Patch panels are often used in telecommunications rooms  to connect the network equipment to cables that  run to different locations throughout a building or campus. In addition, they can also be used to connect servers in a server room or data center to other equipment or devices on the network. Patch panels come in various types, including unshielded twisted pair (UTP) and fiber optic patch panels, and are typically used in conjunction with switches or routers. Therefore the correct option is D

The Question was Incomplete, Find the full content below :

Which of the following describes the location where an administrator would terminate a bundle of CAT5e cables?

A. Switch

B. Smart jack

C. Router

D. Patch panel

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a market shortage results from an excess of quantity over quantity at a given price. (insert one word in each blank.)

Answers

A surplus of quantity demanded leads to a shortfall.

How would you define shortage?

A shortage occurs when there is an imbalance between supply and demand for a good or service. The economy is considered to be in a condition of disequilibrium when this happens. This circumstance often only lasts a short while before the product is supplied and the market returns to normal. In terms of economics, a shortfall or excess demand occurs when the demand for a good or service in a market outweighs the supply. It is the antithesis of an abundance of something.

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As part of strategic choice, there are three key levels of strategy to consider. This excludes the following:
Where to compete.
How to compete.
Who the competitors are
.Which investment vehicle to use.

Answers

As part of strategic choice, there are three key levels of strategy to consider and this excludes: Who the competitors are.

What are the factors to consider?

Being strategic in business requires thinking ahead in order to know the right tools and policies to implement in the bid to sell more of one's products.

To be effective at strategizing, there is a need to think about the right place to compete, the tools and measures to take while strategizing, and the investment vehicle to use. Who the competitors are does not really matter in the choice of strategy.

Complete Question;

As part of strategic choice, there are three key levels of strategy to consider. This excludes the following: 0 Where to compete. 0 HOW to compete. 0 Who the competitors are. 0 Which investment vehicle to use.

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Which of the following factors is least significant in determining whether an item of personal property has legally become a fixture?
A. The intent of the party who installed the item to the real property
B. The adaptability of the item to the real estate
C. Whether there is attachment
D. The cost of the item

Answers

The least significant factor in determining whether an item of personal property has legally become a fixture is D) the cost of the item.

D) The cost of the item does not determine whether an item of personal property has legally become a fixture, though it can be a factor taken into account when determining intent. The more important factors in determining whether an item of personal property has legally become a fixture are the intent of the party who installed the item to the real property, the adaptability of the item to the real estate, and whether there is attachment.

The intent of the party who installed the item to the real property is often the most important factor in determining whether an item has become a fixture. The court looks to see if the item was installed with the intent of it becoming part of the real property, as opposed to it simply being temporarily on the property.

The adaptability of the item to the real estate is also an important factor. If an item can be used in such a way as to benefit the real property or the owner of the property, it is likely to be considered a fixture.

Finally, the attachment of the item is a factor in determining whether an item has become a fixture. The attachment can be physical or symbolic, such as in the case of an item that has been attached to the property with nails or screws, or an item that has been integrated with the existing structure, such as built-in shelving.

In conclusion, the least significant factor in determining whether an item of personal property has legally become a fixture is the cost of the item. The more important factors in determining whether an item of personal property has legally become a fixture are the intent of the party who installed the item to the real property, the adaptability of the item to the real estate, and whether there is attachment.

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A U.S. company that has sold its product to a German firm would be exposed to a net exchange gain on the unpaid receivable if the
a.
amount to be paid was denominated in dollars.
b.
dollar weakened relative to the Euro and the Euro was the denominated currency.
c.
dollar strengthened relative to the Euro and the Euro was the denominated currency.
d.
U.S. company purchased a forward contract to buy Euros.

Answers

A U.S. company that has sold its product to a German firm would be exposed to a net exchange gain on the unpaid receivable if the dollar weakened relative to the Euro and the Euro was the denominated currency. So option B is the answer.

The amount owed to a company for goods or services that have been sold but not yet paid for is known as receivable. For example, a business that supplies goods to a customer on credit has a receivable. The term "denominated currency" refers to the currency in which an asset, liability, or transaction is stated. The term is used to refer to bonds, loans, and other fixed-income investments, as well as foreign exchange transactions, which are typically denominated in the currency of the country where the company or government that issued the bond or loan is headquartered.

In this scenario, if the Euro was the denominated currency, and the dollar weakened relative to the Euro, a US company that sold its product to a German firm would be exposed to a net exchange gain on the unpaid receivable. So option B is the answer.

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fill in the blank. by threatening trade sanctions, one country can convince another country to open its markets.

Answers

Answer:punitive

Explanation:

fill in the blank. ___ refers to highly cultivated customers who are likely to follow through on an intended purchase, buy the product repeatedly, and recommend it to others.

Answers

Qualified refers to highly cultivated customers who are likely to follow through on an intended purchase, buy the product repeatedly, and recommend it to others.

Customer cultivation is the process of engaging with customers at various stages of their relationship with your company to promote customer loyalty, retention, and brand advocacy. The goal of customer cultivation is to build long-term customer relationships by engaging with them beyond the initial sale.

Qualified customers are people who have expressed an interest in your product or service, have demonstrated a willingness to learn more about it, and have provided their contact information as a result. These are individuals who are most likely to follow through on an intended purchase, purchase the product repeatedly, and refer it to others.

Customer loyalty is the likelihood of a customer purchasing goods or services from the same brand again and again. It is the outcome of a positive customer experience, and it contributes significantly to the financial success of a business.

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38. Which of the following procedures most likely would give the greatest assurance that securities held as investments are safeguarded?
A. There is no access to securities between the year-end and the date of the auditor's security count.
B. Proceeds from the sale of investments are received by an employee who does not have access to
securities.
C. Investment acquisitions are authorized by a member of the Board of Directors before execution.
D. Access to securities requires the presence of two designated officials.

Answers

The procedure that would most likely give the greatest assurance that securities held as investments are safeguarded is D. Access to securities requires the presence of two designated officials.

The company's responsibility is to protect and secure its investment and securities. Therefore, safeguarding the investment is a priority of the company. Securities held as investments require the use of control procedures to protect them. Such measures should not only protect investments from theft or loss but should also ensure that they are not subject to illegal transactions. Access to securities requires the presence of two designated officials. This procedure will ensure that no unauthorized person has access to the securities held as investments.

The procedure of having two designated officials should cover the holding area and the securities in the investment record. Thus, it will give the greatest assurance that securities held as investments are safeguarded. Access to securities held as investments should be protected by employing certain control procedures. These procedures include the requirement of two designated officials.

This ensures that no unauthorized person can access the securities held as investments. It also protects the securities from theft, fraud, or any other illegal transactions. Access to securities requires the presence of two designated officials, which is the procedure that would most likely give the greatest assurance that securities held as investments are safeguarded. Therefore the correct  option  is D.

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fill in the blank. ____ is recommended for promotion when a high degree of service or support, known as ancillary services, is required after the sale of the product.

Answers

Customer service is recommended for promotion when a high degree of service or support, known as ancillary services, is required after the sale of the product.

Providing good customer service is an important part of ensuring customer satisfaction and helps to promote a positive image of the business.

By taking extra steps to ensure a positive customer experience after the sale, businesses can encourage future sales. The word "solution" is recommended for promotion when a high degree of service or support, known as ancillary services, is required after the sale of the product. The solution is an ideal word to use in situations where customers expect more than just the sale of a product. Customers desire personalized assistance with every aspect of their purchase, including maintenance, support, and warranties

Ancillary services refer to all of the services offered to customers following the sale of the product or service. This is especially true in situations where goods or services require ongoing support, technical assistance, or maintenance. Customers expect ancillary services to provide assistance with problem resolution, help with installation, and training when necessary.

Here are some examples of ancillary services: Warranties Technical support after sales Repairs and maintenance Assistance with the installation of new products Personalized training programs for staff Software updates and technical assistance for software products, etc.

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which ot the following is considered a money market instrument / asset treasury notes commercial paper municipal bonds corporate bonds

Answers

All of the listed instruments are considered money market instruments or assets and can be used for a variety of reasons.

The answer to this question is that all of the listed instruments are considered money market instruments or assets. Treasury notes are debt securities issued by the U.S. Department of the Treasury that have maturities of one year or less. They are used to raise funds to finance the federal government’s activities.
Commercial paper is a short-term unsecured promissory note with a maturity of up to 270 days issued by corporations. It is used to meet short-term liquidity needs.
Municipal bonds are debt instruments issued by state and local governments to finance public projects, such as building infrastructure or funding education.
Corporate bonds are debt instruments issued by companies to raise funds for a variety of reasons, such as expanding operations, financing research and development, or repaying existing debt.

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"When the price of a good falls, consumers may increase the quantity consumed because they have greater total purchasing power."
Which of the following does this statement describe?
a. Substitution effect
b. Income effect
c. Consumer equilibrium effect
d. Price effect

Answers

When the price of a good falls, consumers may increase the quantity consumed because they have greater total purchasing power. This statement describes the income effect. Option b is the correct choice.

The income effect is defined as the change in an individual's or economy's quantity demanded of a good or service due to a change in their purchasing power caused by a change in real income. When the price of a good decreases, the consumer's purchasing power increases, resulting in an increase in their real income.

As a result, they can purchase more goods or services than before. This effect is known as the income effect because the price decrease increases the consumer's real income and leads to a change in the amount of goods and services they can purchase.

The income effect can have a positive or negative impact on the quantity of a good demanded, depending on the type of good. Normal goods, for example, are items for which demand rises as income rises, whereas inferior goods are items for which demand decreases as income rises. When the price of a normal good falls, the income effect of the lower price would cause the consumer's purchasing power to rise, allowing them to buy more of the good.

As a result, the quantity of the good demanded increases. Conversely, for inferior goods, when the price falls, the income effect of the lower price would result in the consumer's purchasing power increasing, allowing them to purchase more of the good; however, since it is an inferior good, the consumer would instead opt for a superior substitute, reducing the quantity of the inferior good demanded.

Therefore, the income effect has a significant impact on a consumer's buying decision.

So, option b is right choice.

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All of the following are ways that demand management can positively affect economic value added (EVA) except:
A. more expedited shipments
B. reduce obsolete inventory
C. improve market share due to fresher product
D. fewer transshipments and lower redistribution costs

Answers

All of the following are ways that demand management can positively affect economic value added (EVA) except more expedited shipments.

Economic value added is an accounting approach that quantifies a firm's financial performance based on its invested capital. This method is used to determine whether a firm is creating value or not. EVA is a superior metric to traditional profitability measures since it considers the cost of capital, and the goal is to create economic profits instead of accounting profits.A variety of demand management strategies can help firms improve their EVA, but not all of them are effective. More expedited shipments will not have a significant effect on EVA since faster shipping does not affect the quality of the products.

As a result, it has no impact on demand or price, and it is unlikely to result in increased profits.In contrast, improving market share due to fresher products and fewer transshipments and lower redistribution costs are two strategies that can positively impact EVA. By offering fresh goods, companies can attract more customers and raise their prices. Furthermore, fewer transshipments and lower redistribution expenses will help businesses reduce their operating costs, resulting in higher profitability. Therefore, economic value added (EVA) is not affected by expedited shipments.

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Personal selling serves three major roles in a firm’s overall marketing effort: (1) it creates a critical link between the firm and its customers; (2) salespeople are the company in a customer’s eyes; and (3) it may play a dominant role in a firm’s marketing program. This final point is illustrated by Hope Springs. The company knows that business-to-customer (B2C) sales are not enough to maintain profitability; it must rely on business-to-business (B2B) sales to maintain a profitable bottom line. Xiu Li, a marketing executive with Hope Springs, uses available advertising and promotion tools to reach the company's target customer markets. However, she also realizes the importance of her direct sales force in reaching business customers such as Martha at the Coffee Collective. Through effective sales force management, Xiu Li and her team must effectively communicate to business customers like the Coffee Collective to help demonstrate how its bottled water will sell well to her customers and increase overall sales.
Personal selling is an important vehicle for communicating with present and potential buyers, especially in the B2B, or business-to-business, market. This activity is important because personal selling represents an essential component of the marketing strategy as virtually every occupation that involves customer contact has an element of personal selling. The goal of this activity is to demonstrate an understanding of the key functions involved in managing a sales force the value added by the salesperson.
When Xiu Li, a marketing executive with Hope Springs, sends out employees of the firm to build relationships with B2B customers, like the Coffee Collective, it is using
Multiple Choice
sales engineers.
independent agents.
company sales force.
manufacturer’s representatives.
sales support.
In order for Hope Springs to effectively sell its bottled water, the company needs to be effective at ________, which is the practice of building ties to customers through a salesperson's attention and commitment to customer needs over time.
Multiple Choice
science selling
customer development
direct selling
relationship selling
sales management
Xiu Li believes that her sales force should sell by identifying prospective clients, such as the Coffee Collective, providing them with information, persuading them to buy, closing the deal, and then following up with them after the purchase. This type of salesperson is referred to as a(n)
Multiple Choice
order-getter.
consultant.
order clerk.
closer.
inside order-taker.
As Hope Springs continues to grow and establish its business-to-business market, Xiu Li is considering changing her sales force philosophy to focus on _______ salespeople who simply process orders and reorders for products that that were already sold by Hope Springs.
Multiple Choice
order-getter
closer
consultant
order-taker
relational

Answers

When Xiu Li sends out employees of Hope Springs to build relationships with B2B customers like the Coffee Collective, it is using the company sales force. (option 3)In order for Hope Springs to effectively sell its bottled water, the company needs to be effective at relationship selling, which is the practice of building ties to customers through a salesperson's attention and commitment to customer needs over time. (Option 4)Xiu Li believes that her sales force should sell by identifying prospective clients, providing them with information, persuading them to buy, closing the deal, and then following up with them after the purchase. This type of salesperson is referred to as an order-getter. (Option 1)As Hope Springs continues to grow and establish its business-to-business market, Xiu Li is considering changing her sales force philosophy to focus on order-taker salespeople who simply process orders and reorders for products that were already sold by Hope Springs. (Option 4)

Explanation 1: The question is asking about the type of sales force used by Hope Springs to build relationships with B2B customers. In this scenario, Hope Springs is sending out its own employees to build relationships, so it is using the company sales force.

Explanation 2: The question is asking about the practice that Hope Springs needs to be effective at in order to sell its bottled water. Relationship selling involves building a long-term relationship with the customer, focusing on their needs, and providing personalized attention and service.

Explanation 3: The question is asking about the type of salesperson that Xiu Li believes her sales force should be. An order-getter is a salesperson who actively seeks out new customers, provides them with information, and persuades them to buy a product or service.

Explanation 4: The question is asking about the type of salespeople that Xiu Li is considering focusing on as Hope Springs grows and establishes its B2B market. An order-taker is a salesperson who primarily focuses on processing orders and reorders for products that were already sold by the company. This type of salesperson is more focused on administrative tasks rather than actively seeking out new customers.

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Complete Question:

Read the passage and answer the questions:

Personal selling is an important vehicle for communicating with present and potential buyers, especially in the B2B, or business-to-business, market. This activity is important because personal selling represents an essential component of the marketing strategy as virtually every occupation that involves customer contact has an element of personal selling. The goal of this activity is to demonstrate an understanding of the key functions involved in managing a sales force the value added by the salesperson.

When Xiu Li, a marketing executive with Hope Springs, sends out employees of the firm to build relationships with B2B customers, like the Coffee Collective, it is using

Multiple Choice:

sales engineers.independent agents.company sales force.manufacturer’s representatives.sales support.

In order for Hope Springs to effectively sell its bottled water, the company needs to be effective at ________, which is the practice of building ties to customers through a salesperson's attention and commitment to customer needs over time.

Multiple Choice:

science sellingcustomer developmentdirect sellingrelationship sellingsales management

Xiu Li believes that her sales force should sell by identifying prospective clients, such as the Coffee Collective, providing them with information, persuading them to buy, closing the deal, and then following up with them after the purchase. This type of salesperson is referred to as a(n)

Multiple Choice:

order-getter.consultant.order clerk.closer.inside order-taker.

As Hope Springs continues to grow and establish its business-to-business market, Xiu Li is considering changing her sales force philosophy to focus on _______ salespeople who simply process orders and reorders for products that were already sold by Hope Springs.

Multiple Choice:

order-gettercloserconsultantorder-takerrelational.  

Here are four statements about the types of unemployment. Which of these statements is correct? 1. An unemployed graduate searching for a first job is an example of frictional unemployment. This type of unemployment arises from normal labor turnover 2. An unemployed textile worker in South Carolina who loses her job because of competition from China is an example of structural unemployment. This type of unemployment arises when changes in technology or international competition change the skills needed to perform je 3. An unemployed textile worker in South Carolina who loses her job because of competition from China is an example of cyclical unemployment. This type of unemployment arises in recessions 4. An autoworker who loses his job because of a slowdown in the economy is an example of structural unemployment. This type of unemployment arises in recessions. O A. Statements 1 and 2 are true, the others are false. OB. Statements 2 and 3 are true O C. Only statement 1 is true D. All four statements are true E. Only statement 2 is true

Answers

A. Statements 1 and 2 are true, the others are false statements about the types of unemployment.

The correct statement is that 1. An unemployed graduate searching for a first job is an example of frictional unemployment. This type of unemployment arises from normal labor turnover and 2. An unemployed textile worker in South Carolina who loses her job because of competition from China is an example of structural unemployment. This type of unemployment arises when changes in technology or international competition change the skills needed to perform.

Frictional unemployment refers to the temporary unemployment of a person who is moving from one occupation to another. It occurs as a result of the time required to match employee qualifications and job requirements. For instance, an unemployed college graduate who is looking for a first job would be a good example of frictional unemployment. This kind of unemployment is common and normally short-term.

The other kinds of unemployment include cyclical unemployment, structural unemployment, and seasonal unemployment. The statement "An unemployed textile worker in South Carolina who loses her job because of competition from China is an example of structural unemployment. This type of unemployment arises when changes in technology or international competition change the skills needed to perform" refers to structural unemployment. This type of unemployment is caused by changes in the economy's structure.

Thus, Statement 2 is correct. In a recession, when production and demand decrease, it can result in increased unemployment. This type of unemployment is referred to as cyclical unemployment. Thus, Statement 3 is incorrect. The statement "An autoworker who loses his job because of a slowdown in the economy is an example of structural unemployment. This type of unemployment arises in recessions" is incorrect.

When recessions occur, the unemployment rate often rises, resulting in a significant number of layoffs. This kind of unemployment is referred to as cyclical unemployment. Thus, Statement 4 is incorrect. Therefore, the Correct option is A. Statements 1 and 2 are true, the others are false.

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Capstone Exercise

Q: Why do you think P&G emphasizes the brand name and not the company name?
A:
Q: Choose a P&G brand and explain what the image of the brand is and how P&G creates and conveys that image to the consumer.
A:

Q: As a P&G brand manager how do you improve your odds that when the customer makes the buying decision, he or she will choose your brand and not your competitors’ brands?
A:
(ALL QUESTIONS MUST HAVE ESSAY ANSWERS)

Answers

Why do you think P&G emphasizes the brand name and not the company name?

A: Due to the company's portfolio of numerous brands under its wing

Why do they place emphasis on brand name?

P&G places more emphasis on the brand name than the corporate name. Every brand is distinct in terms of its identity, message, target market, and marketing plan. P&G is a firm believer in building a powerful brand name that connects with consumers, conveys the brand's message, and fosters brand loyalty.

The company's emphasis on brand names aids in the achievement of its marketing goals, which include building brand equity, recognition, and awareness. Moreover, P&G's brand strategy aids in market distinctiveness, which is essential for the expansion and success of the business.

Q: Choose a P&G brand and explain what the image of the brand is and how P&G creates and conveys that image to the consumer.

A: Gillette is one of P&G's well-known brands. The brand presents itself as a premium men's grooming product. The goal of the brand is to make guys feel and look their best.

By its marketing campaigns, Gillette cultivates and communicates to consumers this image of handsome men with clean-shaven faces, a comfortable and close shave, and a confident demeanor. Gillette advertises its products using a variety of marketing methods, including television advertising, social media sites, print media, and sponsorship of sporting events.

Also, the company makes significant investments in R&D to provide cutting-edge products that satisfy evolving consumer demands. The perception of Gillette is that of a dependable and trustworthy company that provides excellent customer service and high-quality goods.

Q: As a P&G brand manager how do you improve your odds that when the customer makes the buying decision, he or she will choose your brand and not your competitors’ brands?

As a P&G brand manager, you may increase the likelihood that customers will choose your brand over that of your rivals by using a number of techniques. First and first, it's crucial to comprehend the target audience's demands and preferences. Market research and consumer data analysis can yield important insights that support developing marketing strategies that appeal to the target audience. Second, it's essential to have a distinctive selling proposition that sets your brand apart from rivals.

This can be done through developing cutting-edge products, giving greater value, offering top-notch customer service, or building a powerful brand identity. Finally, encouraging brand loyalty through tailored experiences, loyalty programs, and customer involvement can significantly increase the likelihood that customers will choose your brand over rivals. Effective marketing communication through multiple mediums, such as social media


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Terry is the leader of a team with a job to do. When the team meets, Terry takes a vote of all team members to decide who will
do what task to complete the job. What style of leadership is Terry using?
a. Democratic
O b. Autocratic
O c. Laissez-Faire
O d. Behavioral

Answers

It would be A) democratic
Answer is A. Democratic

the zachs own a landlock tract of land. when they bought it from the albhams, who owned the full tract, the did not obtain an easement.

Answers

The Zachs own a landlocked tract of land. When they bought it from the Albhams, who owned the full tract, they did not obtain an easement. In order to understand what a landlocked tract of land is and what easements are, we must first define these terms.What is a landlocked tract of land

When a parcel of land has no access to a public right-of-way or thoroughfare, it is known as a landlocked tract of land. This implies that the owner of the landlocked parcel has no direct access to a public street, road, or highway.What is an easement?An easement is a right-of-way granted to someone other than the landowner to use a portion of the land for a particular reason, such as a shared driveway or access to a water source. easement may be granted by agreement or by statute, and they can be either express or implied.Express easements are those that are stated in writing and are recorded in public records, whereas implied easements are those that are not expressly stated in writing but are inferred from the actions or conduct of the parties involved.In this case, since the Zachs' land is landlocked, they will require an easement to access it. They could acquire the necessary easement from the Albhams, who own the adjacent land, or from another landowner who has a road or driveway that passes through or near the landlocked parcel. If they are unable to get an easement, the Zachs may file a lawsuit to seek a court order allowing them to create an easement through another's property.

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Howie Long has just learned he has won a $500,000 prize in the lottery. The lottery has given him two options for receiving the payments. (1) If Howie takes all the money today, the state and federal governments will deduct taxes at a rate of 46% immediately. (2) Alternatively, the lottery offers Howie a payout of 20 equal payments of $36,000 with the first payment occurring when Howie turns in the winning ticket. Howie will be taxed on each of these payments at a rate of 25%

Answers

Howie would receive $270,000 if he took all the money today, but the state and federal governments would deduct taxes at a rate of 46% right away.

What tax is imposed on a lottery win of Rs. 5 crore?

The prize winner's bank account would contain Rs. 15.75 crores after deducting the 10% agent commission and the 30% tax. If they have more than 5 crores in their bank account, the prize winner must also forfeit 37% of the fee.

This decision will be made based on Howie's need for quick money and the rate of inflation. If there is no inflation—the topic made no mention of it—and if Howie favors the course of action that yields the most financial gain, just determine how to reduce the tax in each situation before comparing them.

Scenario 1: When tickets are delivered, the full amount is deducted by 46%.

46% = 46 \ 100 = 0.46

Let's multiply the sum by 0.46 to determine the amount to be subtracted.

500,000 * 0.46 = $ 230,000

Hence, Howie would benefit $ 500,000- $ 230000 = $ 270,000

Scenario 2: 25% off each of 25 installments totaling $36,000

The final sum will be 25x $ 36,000 = $ 900,000

To find the tax amount, it is now sufficient to subtract 25% from the total.

25% = 25 \ 100 = 0.25

$ 900,000 * 0.25 = $ 225,000

Finally, simply divide the tax amount by the sum received:

$ 900,000- $ 225,000 = $ 675,000

Howie would therefore benefit more if he chose the installment payment.

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A customer places the following instructions with his registered representative: "Buy 100 shares of ABC if the market rises to $45, but don't buy the stock for more than $50." What is the appropriate order to be placed?

Answers

Buy ABC 45 Stop 50 Limit this is the appropriate order to be placed. If the market increases to $45 per share, this consumer wants to purchase the shares.

A buy-stop order is the only type of order that permits buying stock over the going rate. Because a purchase limit order is placed below the current market, it cannot be utilised. The order must therefore read: Purchase 100 ABC $45 Stop. There is a problem, though. The order is elected and turns into a market order to buy if the price of the stock rises to $45 or more. This customer doesn't want to spend more than $50 per share, however, the execution might take place at any price.

Hence, the order must read: Purchase 100 ABC at 45 Stop; 50 Limit. The order is elected and changes to a purchase order at the limit price of $50 if the market climbs to $45. (or lower). It will thus only be filled at a price of $50 or less per share.

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Exercises 4. If the GASB has not issued a pronouncement on a specific issue, which of the following is true with respect to FASB pronouncements? a. They would automatically govern b. They could be taken into account but would have no higher standing than other accounting literature c. They are irrelevant d. They could be taken into account by the reporting entity but only if disclosure is made in notes to the financial statements The FASB is to the GASB as a. A brother is to a sister b. A father is to a son c. A son is to a father d. An aunt is to a niece 5. 6. Standards promulgated by the FASB are most likely to be adhered to by which of the following governmental units? a. A police department b. A public school c. An electric utility d. A department of highways 7. Which of the following practices is most likely to undermine interperiod equity? a. Paying for a new school building out of current operating funds b. Paying the administrative staff of a school out of current operating funds c. Issuing 20-year bonds to finance construction of a new highway d. Recognizing gains and losses on marketable securities as prices increase and decrease

Answers

If the GASB has not issued a pronouncement on a specific issue, then FASB pronouncements could be taken into account but would have no higher standing than other accounting literature.

The FASB is to the GASB as a father is to a son, since the FASB is the governing body of GAAP, while the GASB is the governing body of state and local governmental accounting standards.  Standards promulgated by the FASB are most likely to be adhered to by a public school, since FASB pronouncements are the accepted standard for all US GAAP accounting.  

Paying for a new school building out of current operating funds is most likely to undermine inter period equity, since current operating funds are limited and using them to finance long-term projects can deplete them.  Recognizing gains and losses on marketable securities as prices increase and decrease can also undermine inter period equity if the gains and losses are not adjusted for inflation or other economic changes.

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In almost all present value and future value calculations, it is implicitly assumed that Select one: a. Cash flows occur annually. b. Interest rate is compounded semi-annually 0 c. Cash flows occur at the beginning of each period. O d. Interest rate is quoted per annum e. Cash flows occur at the end of each period

Answers

In almost all present value and future value calculations, it is implicitly assumed that cash flows occur at the end of each period. Therefore  the correct option is option E.

Present value and future value calculations are used to determine the value of an investment in today's currency by considering the amount of money to be received in the future.

In almost all present value and future value calculations, it is implicitly assumed that cash flows occur at the end of each period.

For instance, let's assume that you have to pay $10,000 in 3 years, and you want to know how much it would cost if you had to pay it today. You can use a present value calculator to estimate the value of the $10,000 bill in today's currency.

In such a case, you need to use the formula: PV = FV / (1 + r)n PV = Present Value FV = Future Value R = Interest Rate

n = Number of Periods To get the PV of $10,000 in 3 years, you must calculate its PV today (i.e., at year 0). The interest rate is 4%, and the future value is $10,000.

Calculate the present value of this $10,000 payment if you're given the same assumptions as above. Therefore  the correct option is option E.

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true/false. one lesson learned from the airlines and differentiation is that the company must find areas of higher value that are highly visible to the employees.

Answers

True, The business must identify areas of higher value that are strongly apparent to the personnel, according to one lesson learnt from the airlines and differentiation.

When a business, product, or service differentiates itself from the competition, it either meets a specific consumer need, has unique traits that are not often available, or provides superior service to a particular target market. The following are a few examples of distinctive factors: marketing, packaging, pricing, and product design. A plan for differentiating a product should show that it has all the qualities of rival options while also offering unique extra benefits that no other product can. Differentiating their products helps businesses acquire market share and a competitive edge. A product's special features are commonly mentioned in the product name, advertising, and packaging.

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true/false. some governments initiate restrictive standards that detail exactly how a product must be sold in a country. trade experts call these restrictions

Answers

In the following question, among the given options, the statement is said to be True. Some governments initiate restrictive standards that detail exactly how a product must be sold in a country. Trade experts call these restrictions.

A restrictive standard is a regulation that restricts the use of, performance, or features of a product or service that deviates from a certain specification or standard, and that is intended to provide a specific degree of protection. Regulatory agencies, such as the International Standards Organization, frequently establish restrictive standards.

To limit the importation of foreign goods, some governments have implemented restrictive standards. A country's environmental laws,

for example, may mandate specific labeling for certain products or restrict the importation of products that do not meet specific environmental standards. Restrictive standards can also be used to promote local industries or to protect consumers by ensuring that products imported into the country meet specific safety or quality requirements.

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FILL IN THE BLANK Purchase ________ and allowances are accounted for with a credit to Inventory and a debit to Cash or Accounts Payable.

Answers

In the following question, in the missing blank, Purchase "discounts" and allowances are accounted for with a credit to Inventory and a debit to Cash or Accounts Payable.

A purchase discount is a reduction in the price of an item or service that a customer is allowed to receive if payment is made within a certain period of time. For example, if a customer receives a 2% discount on the purchase price if payment is made within ten days, this is known as a "2/10 net 30" term, which means that payment is due within thirty days, but a 2% discount will be given if payment is made within ten days. This will enable the customer to save money on the purchase.

in the missing blank, Purchase "discounts" and allowances are accounted for with a credit to Inventory and a debit to Cash or Accounts Payable.

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The product life cycle presents challenges. Which of the following is LEAST likely torequire a company to adapt its marketing strategies?A) developments in technologyB) decreased manufacturing costsC) competitionD) changing tastes of consumersE) aging of products

Answers

B) A corporation is least likely to need to modify its marketing methods in response to decreased manufacturing costs.

Reduced manufacturing costs can have an impact on a firm's pricing strategy, although they normally do not necessitate significant modifications to the marketing plans of the company. On the other hand, changes in consumer preferences brought on by competition, aging products, and technological advancements can all have a big impact on a company's marketing tactics and necessitate adaptation in order to remain competitive in the market. The features of the stage in PLC include high costs, the need to generate demand, the need to encourage buyers to try the product, delayed sales volume starts, and the inability to generate revenue at this stage.

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fill in the blank. ___ is a small data warehouse designed for a strategic business unit or in a department that does not rely on the data warehouse for its content.

Answers

A Data Mart is a condensed model of Data Warehouse and is designed for use via a particular department, unit or set of users in an organization. E.g., Marketing, Sales, HR or finance. It is often controlled by a single branch in an organization.

What is a small information warehouse called?

A facts mart is a subset of a statistics warehouse centered on a unique line of business, department, or challenge area. Data marts make specific data on hand to a defined team of users, which lets in those customers to shortly get right of entry to vital insights besides wasting time looking via an entire facts warehouse.

An alternative being used by using many companies is to create a decrease cost, scaled-down version of the statistics warehouse known as the "data mart." A statistics mart is a small warehouse designed for the strategic business unit (SBU) or branch level.

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