Many characteristics of work teams can also be seen in sports teams. Although sports teams—especially professional sports teams—often differ from work teams in important ways, they can be helpful for illustrating the key features that contribute to a team’s success.

Patrick works for a large technology company that sponsors an intramural soccer league. Patrick has been on a soccer team with the other software engineers for his product for several years, and they are very good. Team members rarely miss practices and never miss games, they know each other’s strengths and weaknesses on the field, and they play together so well that they have won the company championship 2 years in a row. When the team was first formed, however, the players did not seem very committed, team cohesion was not very good, and the team took a very long time to decide on which plays and strategies to use. After making a change midway through the first season that led to increased cohesion, team performance improved dramatically.

1. What stage of development is Patrick’s soccer team in currently?
a. Preforming
b. Storming
c. Forming
d. Norming

2. If a team leader wanted to help a team such as Patrick’s get through the performing stage of team development, he or she should take which of the following actions?
CHECK ALL THAT APPLY
- Encourage constructive conflict between members of the team.
- Coordinate team roles and activities.
- Help the team make effective decisions.
- Help the team establish clear rules for team member behaviors.

Answers

Answer 1

Answer:

1. Preforming

2. A and C

Answer 2

Answer:

1. What stage of development is Patrick’s soccer team in currently?

a. preforming

2. If a team leader wanted to help a team such as Patrick’s get through the performing stage of team development, he or she should take which of the following actions?

✔ Encourage constructive conflict between members of the team.

✘ Coordinate team roles and activities.

✔ Help the team make effective decisions.

✘ Help the team establish clear rules for team member behaviors.


Related Questions

Bramble University sells 3,500 season basketball tickets at $80 each for its 10-game home schedule. Bramble considers revenue to be earned proportionately as each game is played, regardless of how many ticket-holders attend the game. For the journal entries below, use the following account abbreviations: REV

Answers

If Bramble earned proportionately as each game is played, the appropriate journal entry are:

Based on the information given if the university sells 3,500 season basketball tickets at $80 each game, the appropriate journal entry to record the transaction is:

Bramble University journal entry

Debit Cash $280,000

Credit Unearned ticket revenue $280,000

(3,500 x $80 =$280,000)

(To record sales of ticket)

Debit Unearned ticket revenue $28,000

Credit Ticket revenue $28,000

(3,500 x $80)/10=$28,000)

(To record revenue recognized)

Learn more here:https://brainly.com/question/16963939

ournalize the entries to record the following selected transactions: a. Sold $900 of merchandise on account, subject to 7% sales tax. The cost of the goods sold was $510. b. Paid $436 to the state sales tax department for taxes collected.

Answers

Answer:

Paid $436 to the state sales tax department for taxes collected

A machine costing $185,000 with a 5-year life and $20,000 residual value was purchased January 2. Compute depreciation for each of the five years, using the double-declining-balance method.

Answers

The computation of the depreciation for each of the five years under the Double-declining-balance method is as follows:

Year         Depreciation Expense

Year 1       $74,000 ($185,000 x 40%)

Year 2     $44,400 ($111,000 x 40%)

Year 3    $26,640 ($66,600 x 40%)

Year 4    $15,984 ($39,960 x 40%)

Year 5     $3,976 ($23,976 - $20,000)

Data and Calculations:

Cost of Equipment = $185,000

Residual value = $20,000

Depreciable amount = $165,000 ($185,000 - $20,000)

Estimated useful life = 5 years

Depreciation rate = 40% (100/5 x 2)

Depreciation for the five years:

Year 1 = $74,000 ($185,000 x 40%)

Reduced balance = $111,000 ($185,000 - $74,000)

Year 2 = $44,400 ($111,000 x 40%)

Reduced balance = $66,600 ($111,000 - $44,400)

Year 3 = $26,640 ($66,600 x 40%)

Reduced balance = $39,960 ($66,600 - $26,640)

Year 4 = $15,984 ($39,960 x 40%)

Reduced balance = $23,976 ($39,960 - $15,984)

Year 5 = $3,976 ($23,976 - $20,000)

Thus, the accumulated depreciation at the end of year 5 is $165,000.

Learn more: https://brainly.com/question/24296752

Refer to Figure 13-6. The firm experiences economies of scale at which output levels?
a. Output levels less than M
b. Output level greater than M
c. Output levels between M and N
d. Output levels greater than N

Answers

The firm experiences economies of scale at which output levels output levels less than M.

A firm experiences economies of scale when as quantity produced increases, total cost reduces. This is because total cost associated with production is spread out over a large quantity of goods.

A firm experiences economies of scale at the downward sloping part of the long run average total cost curve.

A firm experiences constant returns to scale between M and N of the long run average total cost curve.

A firm experiences diseconomies of scale at the upward sloping part of the long run average total cost curve.

To learn more, please check: https://brainly.com/question/17326273

A __________ refers to a communication structure in which team members freely communicate with one another and arrive at decisions together.


✔ a. decentralized network

b. centralized network

c. circular network

d. linear network

e. gossip structure

Answers

Answer : circular network

Lolita’s team meets every Tuesday morning. Lolita always brings doughnuts to these meetings, and she always starts the meeting by asking who’s had a big success that week, which encourages participation. Lolita’s habitual actions were developed during the ____________________ stage of team development.

a. storming
b. preforming
c. forming
d. norming

Answers

Answer:

d. norming

Explanation:

Lolita’s team meets every Tuesday morning. Lolita always brings doughnuts to these meetings, and she always starts the meeting by asking who’s had a big success that week, which encourages participation. Lolita’s habitual actions were developed during the _______norming______ stage of team development.

Answer:

Lolita's habitual actions were developed during the norming stage of team development.

Explanation:

d. norming

In the long run, a. inputs that were fixed in the short run remain fixed. b. variable inputs are rarely used. c. inputs that were fixed in the short run become variable. d. inputs that were variable in the short run become fixed.

Answers

Eventually in the long run in a firm, the inputs that were fixed in the short run become variable.

In a firm production, the factor of production including (land, capital entrepreneurship) are fixed in short run whereas, only labor factor is variable in the period.

But when the firm is in long run, all factors of production and costs are already variable.

Hence, the Option C is correct because in the long run in a firm, the inputs that were fixed in the short run become variable.

Read more about Long-run:

brainly.com/question/4252542

The process of exchange of goods or services from sellers to buyers is referred to as:
A supply B. market C demand D. production​

Answers

Answer:

Marketing

Explanation:

Hope this helps!

In the context of the common mistakes made during succession planning, the provisions of the _____ require boards to increase the priority of CEO succession.

Answers

Firms often have different ways of appointing successors. In the context of the common mistakes, the provisions of the Sarbanes-Oxley Act require boards to increase the priority of CEO succession.

The Sarbanes-Oxley Act provisions is known to input more demands that boards do in CEO succession planning.

The Sarbanes–Oxley Act of 2002 is a common United States federal law that gives power for some specific practices in financial record keeping and reporting for corporations.

Learn more from

https://brainly.com/question/24258285

A(n) ________ is a coherent set of interdependent processes and structures that dictates how the company searches for novel problems and solutions, synthesizes ideas into a business concept and product designs, and selects which projects get funded. innovation system organizational development human resource inventory organizational behavior

Answers

Based on business analysis, an innovation system is a coherent set of interdependent processes and structures that dictates how the company searches for novel problems and solutions.

Innovative systems generally synthesize ideas into a business concept and product designs and select which projects get funded.

Innovation system usually involves significant components such as the following:

Information, TechnologyPeople, Enterprises, Institutions

Innovation system. Generally used to facilitate and assist innovation to the success stage.

Hence, in this case, it is concluded that the correct answer is "innovation systems."

Learn more about innovation systems here: https://brainly.com/question/2420658

The common stock of High Energy is selling for $58 per share. Currently, the firm has a total market value of $1,314,900 and a book value of $647,600. How many shares of stock will be outstanding if the firm does a stock split of 5-for-2

Answers

The number of shares of stock that will be outstanding if the firm does a stock split of 5-for-2 is $56,677.

Using this formula

Outstanding shares=(Total market value/Common stock per share)×Stock split

Let plug in the formula

Outstanding shares=($1,314,900 /$58)×5/2

Outstanding shares=$56,676.72 shares

Outstanding shares=$56,677 shares (Approximately)

Inconclusion the number of shares of stock that will be outstanding if the firm does a stock split of 5-for-2 is $56,677.

Learn more about outstanding shares here:

https://brainly.com/question/13934363

A major advantage of the corporate form of ownership is ______. Multiple choice question. unlimited legal liability ease of formation limited life limited legal liability that corporate earnings aren't taxed until they are distributed to owners as dividends

Answers

The major advantage of the corporate form of ownership is limited legal liability which means that the owner is limited to liability up to the tune of the amount that he invested in the company.

The corporate form of ownership means a business/organization that is operating as a legal entity, that is, it is run separate from the parties who own it.

In other word, the corporation which operates as legal entity is created for purpose of operating for profit for individuals, stockholders, shareholders etc

Some advantages of corporation includes

Owners has limited liability.The easy transfer of ownership.The corporations usually lasts forever.

In conclusion, the major advantage of the corporate form of ownership is limited legal liability which means that the owner is limited to liability up to the tune of the amount that he invested in the company.

Read more about this here

brainly.com/question/1705632

When reporting inventory using the lower of cost or market method, market should not be more than: Multiple Choice Replacement cost. Net realizable value. Selling price. Net realizable value less a normal profit margin.

Answers

Considering the accounting principle, when reporting inventory using the lower cost or market method, the market should not be more than "Net realizable value less a normal profit margin."

This is because the lower cost or market method is a method that emphasizes that during the inventory measurement, inventory should be documented on the balance sheet using their historical price or the market value, that is, the value of the inventory when purchased.

This implies that the replacement cost of inventory cannot be lower than net realizable value, less a normal profit margin.

Hence, in this case, it is concluded that the correct answer is option D. "Net realizable value less a normal profit margin."

Learn more here: https://brainly.com/question/16015410

Examples of variable costs include all the following except: A. the plant manager's salary. B. direct labor costs. C. electricity used in running production machinery. D. raw materials costs.

Answers

Examples of variable costs include all of the following except the plant manager's salary, which is an example of a fixed cost, which is an expense that does not change regardless of other related factors.

Other examples such as direct labor costs, costs of electricity used in the operation of production machines and raw material costs are variable costs, which are values that change according to the quantity of products or services sold.

Fixed costs, on the other hand, are related to costs that do not vary, that is, they remain the same regardless of the production volume, so the plant manager's salary is an example of fixed cost.

Learn more here:

https://brainly.com/question/14560343

Generational Equity refer to: Group of answer choices a. One generation holding more wealth in stocks than debt instruments b. The relationship between taxes and spending at the generational level c. The potential of one generation subsidizing another Both a. and b. Both b. and c.

Answers

Generational equity refers to:

The relationship between taxes and spending at the generational levelThe potential of one generation subsidizing another

The answer to this question is option b and c. The concept has it that different generations have to be treated in similar and equal ways and also the fact that everyone has to have the same opportunities.

The theory explains the tradeoffs that exists between meeting the needs of those that are the elderly and those that are still young.

Read more on https://brainly.com/question/14851866?referrer=searchResults

Jay, a divisional vice president of a consumer goods manufacturer, gives a presentation to all divisional employees to outline the company’s goals for the coming year. This is an example of what type of organizational communication?

✔ a. Downward communication
b. Grapevine communication
c. Lateral communication
d. Upward communication
e. Virtual communication

Answers

Answer:

downward communication

The CEO of Tough Mudder believes that teams in his company are not working as effectively as they could, and he is asking you for advice. Provide the best answer to his question.

“Our teams in different countries have learned a great deal, so I am putting together an international team to study and share the best practices that have been developed. This team will have people from each continent where we operate. How should I plan to manage this team?”

a. To promote a sense of privacy, do not monitor online team communications. Keep information that may change frequently to yourself, as sharing it would be confusing.
b. Speak about everyone on the team as though they are the same to help team members feel they are being treated equally. Do not single people out for special recognition.
c. Encourage team members to socialize online by sharing photos and videos. Reach out to people from cultures where proactively sharing ideas is not valued.
d. Understand that some people use online technology more than others and cannot be expected to participate as much. Accept that Internet culture often involves “trolling,” or disrespectful disagreement, and do not interfere if this happens.

Answers

Answer:

c. Encourage team members to socialize online by sharing photos and videos. Reach out to people from cultures where proactively sharing ideas is not valued.

On January 15, Tundra Co. sold merchandise to customers for cash of $42,000 (cost $28,500). Merchandise costing $10,500 was sold to customers for $15,800 on January 17; terms 2/10, n/30. Sales totaling $296,000 (cost $198,000) were recorded on January 20 to customers using MasterCard, a credit card that charges a 2% fee. On January 25, sales of $72,000 (cost $48,200) were made to debit card customers. The bank charges Tundra a flat fee of 0.5% on all debit card transactions.
Required:
1. Prepare journal entries for each of the transactions described (assume a perpetual inventory system).
2. Identify the advantages and disadvantages of each type of sale: cash sale, credit sale, credit card sale, or debit card sale. Explain why Tundra would likely accept all these types of sales.

Answers

1. The Tundra Co's journal entries to record the sales transactions under the perpetual inventory system are as follows:

Journal Entries:

January 15: Debit Cash $42,000

Credit Sales Revenue $42,000

To record the sale of goods for cash.

Debit Cost of goods sold $28,500

Credit Inventory $28,500

To record the cost of goods sold.

January 17: Debit Accounts Receivable $15,800

Credit Sales Revenue $15,800

To record the sale of goods on account, terms 2/10, n.30

Debit Cost of goods sold $10,500

Credit Inventory $10,500

To record the cost of goods sold.

January 20: Debit Cash (MasterCard) $290,080

Debit MasterCard Expense $5,920

Credit Sales Revenue $296,000

To record the sale of goods via MasterCard.

Debit Cost of goods sold $198,000

Credit Inventory $198,000

To record the cost of goods sold.

January 25: Debit Cash $68,400

Debit Bank Charges $3,600

Credit Sales Revenue $72,000

To record the sale of goods via debit card.

Debit Cost of goods sold $48,200

Credit Inventory $48,200

To record the cost of goods sold.

2. The identification of the advantages and disadvantages of each sale type is as follows:

a. Cash Sale ensures that Tundra collects cash immediately without facing credit risks from customers.  Tundra has the cash available for operations without resorting to borrowing.  Customers may be discouraged from making purchases if sales are restricted to cash. Tundra may be forced to offer cash discounts, which are substantial when the interest rates are annualized.

b. Credit Sale enables Tundra customers to buy more because of the credit period given.  Credit Sale attracts more customers than Cash Sale.  However, there is the risk of default.  Some customers may become bankrupt during the credit period.  Credit Sale extension to all customers increases the risk of financial fraud by some entities.

c. Credit Card Sale is like a cash sale except that Tundra will pay some expense to the Card issuers on whose platform the sale transaction is conducted.

d. Debit Card Sale is also like Credit Card Sale except that it is offered by financial institutions and not credit card issuers.

e. By accepting all these types of sales, Tundra increases its ability to make sales to various customers since some customers prefer to make transactions through these various types of sales.

Data Analysis:

January 15: Cash $42,000 Sales Revenue $42,000

Cost of goods sold $28,500 Inventory $28,500

January 17: Accounts Receivable $15,800 Sales Revenue $15,800

Cost of goods sold $10,500 Inventory $10,500

terms 2/10, n.30

January 20: Cash (MasterCard) $290,080 MasterCard Expense $5,920 Sales Revenue $296,000

Cost of goods sold $198,000 Inventory $198,000

January 25: Cash $68,400 Bank Charges $3,600 Sales Revenue $72,000

Cost of goods sold $48,200 Inventory $48,200

Learn more: https://brainly.com/question/24299366

Benefits of Digital Communication
This activity is important because the Internet has created tremendous opportunities for companies to forge relationships with consumers and business customers, target markets more precisely, and even reach previously inaccessible markets around the world. Digital communication offers a completely new dimension in connecting with others. There are five characteristics that distinguish digital from traditional communication: addressability, interactivity, accessibility, connectivity, and control. This exercise explores the meaning of these characteristics and how they enhance marketing.
The goal of this activity is to demonstrate your understanding of both digital media and digital marketing, as well as demonstrate the role of digital marketing and social networking in today’s business environment. Roll over the items to read the hints. Match the company actions to the correct characteristic.
a. Procter & Gamble
b. Marketers at Apple
c. Benjamin Moore & Co.
d. NASCAR
e. Apple’s website
1. Addressability
2. Interactivity
3. Accessibility
4. Connectivity
5. Control

Answers

Answer:

1.C.Benjamin Moore & Co.

2.A.Procter & Gamble

3.D.NASCAR

4.B.Marketers at Apple

5.E.Apple's website

#carryonlearning

The correctly matched company actions and their characteristic:

Addressability - Benjamin Moore & Co.Interactivity - Procter & GambleAccessibility - NASCARConnectivity - Marketers at AppleControl - Apple’s website

What are the benefits of Digital Communication?

The act of communicating information from one person to another through digital equipment is known as digital communication. A text message or email can be sent, or it might be more complicated like using social media or video conferencing. Communication is more crucial than ever in today's digital environment.

Digital communication has several advantages, including the capacity to interact with individuals from all over the world and the capacity to communicate more effectively and efficiently. Digital communication can present certain difficulties, too, including the possibility of misunderstandings and the requirement for strong cyber security. This is crucial for companies who wish to promote their products or services.

Learn more about Digital Communication, here:

https://brainly.com/question/18825060

#SPJ5

Your company repairs household appliances such as microwaves, dishwashers, and clothes dryers. Your manager, Naomi, is excited about the potential for social media to drive organizational performance. She is considering a number of possible projects, and she asks your advice about how to use social media appropriately.

Which of the following could be a good social media initiative for our company?

a. Use Twitter to post news of product recalls and safety tips for customers, such as the importance of getting safety checks for furnaces and water heaters each fall.
b. Start an internal company blog to post news about impending layoffs and merger discussions.

Answers

Answer:

a. Use Twitter to post news of product recalls and safety tips for customers, such as the importance of getting safety checks for furnaces and water heaters each fall.

Explanation:

Using Twitter to keep people up-to-date on important information would be an excellent way to demonstrate expertise and build brand loyalty with customers and potential customers. Imagine tweeting that a popular dishwasher model has been recalled because it may start fires—a lot of people would probably retweet that to alert their friends.

Information about possible layoffs and a merger is sensitive because these changes will affect people’s livelihoods. This information is best communicated via a richer channel than a blog. The sender and receiver should have the opportunity to use and observe body language, and communications should be more personally directed.

Explain the term opportunity cost

Answers

Answer:

the loss of potential gain from other alternatives when one alternative is chosen.

"idle cash balances represent an opportunity cost in terms of lost interest"

Explanation:

Serena and Venus are sisters. Venus sold stock to Serena for $5,000, its fair market value. The stock cost Venus $10,000 five years ago. Also, Venus sold Carol (an unrelated party) stock for $2,000 that cost $10,000 three years ago. What is Venus' recognized loss before the $3,000 capital loss limitation?

Answers

Based on the information given the Venus' recognized loss before the $3,000 capital loss limitation is $8,000.

Using this formula

Recognized loss=Stock cost-Selling price

Where:

Stock cost=$10,000

Selling price=$2,000

Let plug in the formula

Recognized cost=$10,000-$2,000

Recognized cost=$8,000

Inconclusion the Venus' recognized loss before the $3,000 capital loss limitation is $8,000.

Learn more here:

https://brainly.com/question/13032916

1. Describe the various advantages that firms such as Tata employ to become large industrial conglomerates.

Answers

Answer:

Company

Explanation:

he following information relating to a company's overhead costs is available.

Budgeted fixed overhead rate per machine hour $ 0.50​
Actual variable overhead $ 96,000​
Budgeted variable overhead rate per machine hour $ 4.00​
Actual fixed overhead $ 15,000​
Budgeted hours allowed for actual output achieved 41,000​
Based on this information, the total overhead variance is:
a $5500 unfavorable.
b $73,500 unfavorable.
c $73,500 favorable.
d $68,000 favorable.
e $5500 favorable.

Answers

Answer:

A) $2,000 favorable

Explanation:

Actual total variable overhead = $ 73,000

Actual total fixed overhead = $ 17,000

Budgeted variable overhead rate per machine hour = $ 2.50

Budgeted total fixed overhead = $ 15,000

Budgeted machine hours allowed for actual output = 30,000

Budgeted variable overhead = $ 2.50 x 30,000 = $ 75,000

Variable overhead variance = Budgeted variable overhead - Actual total variable overhead

Variable overhead variance = $ 75,000 - $ 73,000 = $ 2,000

Since the actual value is under the budgeted value, the variable overhead variance is $2,000 favorable.

A retirement account in which investments are not tax-deferred but can be
withdrawn tax-free is called a
A. 401(k)
B. Roth IRA
O C. SEP IRA
O D. traditional IRA

Answers

Answer:

Roth IRA

Explanation:

A Roth IRA is a form of a retirement plan that does not permit assets to grow tax-deferred but permits tax-free withdrawals. Therefore, the correct answer is option b. Roth IRA.

With its tax-free growth and withdrawals, increased flexibility, and potential for higher profits, a Roth IRA is an effective tool for retirement savings. A Roth IRA's tax-free growth and withdrawals are one of its main advantages, which can be a big plus for investors who anticipate being in a higher tax band in retirement.

Investors have more freedom and control over their retirement funds because Roth IRAs do not have mandatory minimum withdrawals. They are free to keep their funds in the account indefinitely.

The fact that Roth IRAs do not have the same income restrictions as standard IRAs is another benefit of them. This makes Roth IRAs an appealing alternative for high-earners who might not be qualified for other types of retirement accounts because investors can contribute to one regardless of their income level.

Therefore, the correct answer is option b. Roth IRA.

learn more about tax-free here :

https://brainly.com/question/30339817

#SPJ5

Splash World Pool Supplies wants its salespeople to call on pool wholesalers five times per year and to spend two hours on each sales call. Every salesperson works a 40-hour week and takes off two weeks for vacation each year. A salesperson must spend half of the time on travel and administration. Approximately how many salespeople does Splash World need to service 1,000 accounts

Answers

Approximately how many salespeople does Splash World need to service 1,000 accounts is 10.

First step is to calculate the selling time  using this formula

Selling time=Number of customers ×Sales calls per year× Hours per sales call

Let plug in the formula

Selling time=1000 × 5 ×2 hours

Selling time= 10,000 hours

Second step is to determine the number of hours they used to sell

Hours to sell= (40 hours per week× 50 weeks)×1/2

Hours to sell = 2000 hours per year×1/2

Hours to sell= 1000 hours per year

Third step is to determine how many salespeople does Splash World need to service 1000 accounts

Number of salespeople=10,000 hours /1000 hours per year

Number of salespeople=10

Inconclusion approximately how many salespeople does Splash World need to service 1,000 accounts is 10.

Learn more here:https://brainly.com/question/24036988

What does being organized in the workplace mean?
A. that an employee is good at listening
B. that an employee has good math skills
C. that an employee is reliable
D. that an employee works well with a team

Answers

I think its C
Being organized means having the time and energy to make sure every aspect of a task is properly handled and that each step of a project is completed correctly.

PLEASAE HELP ME YOU GUYS!!!!!!!!!!!!!!! 40 POINTS IF YOU ANWSER ALL!!!!

What do fear-based marketing messages and advertisements focus on? (Select the best answer.)

Question 1 options:

Threats to the company's business


The company's competitors and their prices


The bad things that will happen to people who don't buy the product


Negative changes in the market that have reduced demand for the product

Question 2 (1 point)
Jacob is a marketer at Gamer Way Video Games. He is currently working to develop four different color versions of their latest video game console. Which of the four Marketing Mix strategies is Jacob working on?

Question 2 options:

Product


Place


Price


Promotion

Question 3 (1 point)
If a product is difficult to find or only carried by high-end retailer, this adds to it's prestige. This always benefits your marketing message.

Question 3 options:
True
False
Question 4 (1 point)
Which of the following can help you evaluate the performance of your ads and other marketing strategies?

Question 4 options:

Sending out a press release multiple times


Collecting secondary data about your target market


Asking customers how they found out about your company or product


Asking competitors what they think of your advertising strategy

Answers

Answer:

1. threats to the company

2. is product

3.true

4. sending out press release

Management at Work

You work as a salesperson for Spectrum Color, a chemical manufacturer, which keeps you very busy. Your customers are photographers who use Spectrum’s products to create professional images for publication. They are usually a friendly clientele. Today, however, customer Jesse Adamson is upset when he calls to inquire about his order. Jesse says he will miss his deadline if he doesn’t receive his order right away. He threatens to stop using Spectrum Color if the company does not meet his demand and fill his order immediately.

1. What is the most important message this customer is trying to convey?
a. He is an important photographer.
b. He is having financial problems.
c. He urgently needs his chemical order.

2. What can you do to listen more effectively to this customer?
a. Transfer the call to your supervisor, so the caller calms down.
b. Ask gentle, probing questions.
c. Defend the company’s reputation.

Answers

Answer:

1) c

2) b

Explanation:

Answer:

c. He urgently needs his chemical order.

Jesse is upset about one thing: his missing chemical order. Because the order is late, he may miss his deadline, which could hurt his reputation and earnings. His primary message is that he needs his chemical order right away.

b. Ask gentle, probing questions.

Customers want you to demonstrate that you genuinely care about them and the service you are providing. By asking gentle, probing questions of customers, you demonstrate concern and ensure a clear understanding of the situation, so you are better prepared to offer a solution.

Defending the company’s reputation or passing the call on to your supervisor would not help address the customer’s concerns. If you are unable to help solve the customer’s problem, you might transfer the call to your supervisor at the customer’s request.

Transparency refers to

Answers

Explanation:

Transparency, as used in science, engineering, business, the humanities and in other social contexts, is operating in such a way that it is easy for others to see what actions are performed. Transparency implies openness, communication, and accountability.

Other Questions
2. How many tens are in 9 hundreds? help plesssssssssssssssssssssssssssssss can i please get some help Which of the following statements about indirect objects is correct? A. Indirect objects typically are positioned before the verb in the sentence.B. Every sentence with a direct object also has an indirect object.C. It is the person or thing to or for whom the verb's action is done.D. Pronouns ending in -self can never be used as indirect objects. 30 65 and 75 lcm12 24 36 and 48 lcm6 8 15 and 35 lcm20 25 35 and 70 lcm18 20 24 30 lcm 9.2 less than 3 times a number is the same as 2114.What is the number? What is Roger Sperry BEST Known for? Select one:a.Physiologyb.split-brain researchc.neurobiologyd.creating wired up nerve cells Which is the correct answer and why? What is the problem in predicting the occurrence of an earthquake? Plsssss help me Thesis about people should wearing mask Find the percentage change of the first quantity with reference to the second quantity: 72 units, 60 units. Select the correct answer . Terrance has been staring at a blank sheet of paper for a while now . He is supposed to be writing an essay , but he doesn't know where to start . He is a visual learner and needs help getting started Which planning strategy will help Terrance figure out the relationships between his ideas so that he can confidently begin essay ? O A graphic organizers B. listing OC . freewriting OD questions What is the area of study in oceanography that uses marine sediments to determine past changes in the ocean environment, such as water temperature or circulation Please help due by the end of the day! What does this quote mean? No matter what problem you encounter, whether it's a grand challenge for humanity or a personal problem of your own, there's an idea out there that can overcome it. And you can find that idea. -Ray Kurzweil solve pls brainliest What is Turtle afraid Angela is going to say to the lawyer in The Westing Game, Chapter 22? Calculate the mass of an object that has a density of 20 g/mL and a volume of 5 mL. Help? Find the exact value. "i know _______ eems strange someone my age"a. looking balffledb. being freaked out by the birds c. being unpredictable d. wanting to help with chores CAN SOMEONE HELP ME PLEASE ASAP!