The customer lost interest in Julia's presentation because she crammed it with too much material, making the consumer uninterested and failing to match her demands. This is an instance of cold calling.
What does the word "customer" actually mean?A client is a person or business that makes purchases from another business, whether they be goods or services. Customers are crucial since they generate revenue. Absent them, groups would cease to exist.
The definition of customer service is:Customer service is the help you give your consumers to make their encounters with you easy and enjoyable, both during and after they order and use your products or services. You must deliver excellent customer service if you desire to maintain customers and grow your organization.
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2. what is it about lumbergh that makes employees loathe him as a manager? provide 3 specific examples. what should he have done instead?
Employees sense Lumbergh's brand of emotional disconnect and similarly become disconnected from their work.
Explanation-First, Lumbergh micromanages way too much, which in turn, makes employees loathe him. For example, Lumberg doesn’t quit referring to TPS reports throughout the movie. When addressing the smallest details (like the missing cover sheet on Peter’s TPS), Lumbergh demonstrates the overuse of micromanagement. Second, Lumbergh’s passive-aggressiveness is demonstrated when he consistently uses indirect, unclear, and unreasonable language. Instead of responding to employees directly and confrontationally, he uses phrases like “Yeah…I’m goanna need you to…” and “if you could go ahead and…” In addition to this, what also makes Lumbergh’s employees loathe him, is him insincerity. Employees can detect his emotional disconnection and, in return, are disconnected to their work. Another example of Lumbergh’s insincerity is shown when he moves Milton downstairs in the dark. All of these factors contribute to employees loathing their boss. Lumbergh should have addressed things clearly and directly and should have focused on being a good communicator. Instead of focusing on meniscal issues like a cover sheet, he should have emphasized larger problems. Last, Lumbergh should have shown care, appreciation, and respect for his employees.
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a zero coupon bond had 10 years left to maturity and face value of $1,000. if the ytm on the bond is 8%, what is the price of the bond?
A zero coupon bond had 10 years left to maturity and face value of $1,000.A bond with a face value of $1,000 will see its price rise by $38,612.
When it matures in 10 years and pays a 10% semiannual yield.
1. Depending on the major, face value can mean and be explained differently.
2. Face value is the actual value we can see through the digits of a number, just like in math.
3. However, in this case, the market value differs from the face value that is being discussed.
4. Whenever we go to buy a product, we hit the price tag or the money stamp, and we see the face value, which is the cost or the value of the product in coins or stamps.
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increasingly commonplace today is the appearance of two different franchise chains under the same roof, such as pizza-hut and taco bell. this is an example of a
The occurrence of two separate franchise businesses under one roof, like Pizza-Hut and Taco Bell, is becoming more frequent today. This is an illustration of a horizontal marketing strategy.
Which phase of the logistics process involves recycling and garbage disposal?Reverse logistics begin at the customer and work their way backward through the supply chain to the producer or the distributor. Reverse logistics can also refer to procedures where the customer is in charge of the product's final disposal, such as recycling, refurbishing, or resale.
Companies can monitor inventories and activity as commodities or products move through the supply chain thanks to visibility. It enables shippers to manage inventory in motion, offer pro-active status updates, lessen disruptions, and reduce risk, all of which help them to improve customer service and manage expenses.
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john and jenny have been saving for 2 years to take their six children on a vacation to disneyworld. they are surprised to find out that airline tickets are far more expensive than they had anticipated. they decide to try to find cheaper tickets on priceline, where they are allowed to set the price they are willing to pay for the airline tickets. what form of e-business model are john and jenny using? group of answer choices
John and Jenny use a sort of e-business model called C2B. Online marketplaces are websites that make it easier for businesses and consumers to buy and sell goods and services.
What, using an example, is C2B e-commerce?Consumer-to-Business, or C2B, is a term used to describe a business model where customers provide value to a business instead of the other way around as in a B2C model. C2B models come in several forms, including as data sharing, compensated testimonials, and referral schemes.
C2B trade is used?C2B stands for business to consumer. It is a type of commerce where customers provide different goods or services to companies. Businesses use the C2B model to collect data from their clients in order to generate high-quality products and services.
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eshack sells a model of creative labs blue-tooth adapter for $35 and expect to sell it for foreseeable future. given their clout with the manufacturer, they are able to procure it at a price of $7.50. eshack estimates its daily demand to be normally distributed with mean of 200 and standard deviation of 28 units. it reviews the inventory of the blue-tooth adapter once every day and places an order with the supplier using e-procurement software. the supplier lead-time for replenishment is 10 days including all manufacturing, transportation, and etc. a) if eshack decides on an order up-to level of 2150 units, what is its expected on-hand inventory (expected inventory) of creative labs blue-tooth adapter? [15 points]
If Eshack decides on an order-up-to level of 2150 units and the supplier lead time is 10 days, the expected inventory of Creative Labs blue-tooth adapters will be 150 units.
The expected on-hand inventory (expected inventory) of the Creative Labs blue-tooth adapter can be calculated by using the following formula:
Expected inventory = Order-up-to level - (mean daily demand * lead time)
Plugging in the values from the question, we can calculate the expected inventory as follows:
Expected inventory = 2150 units - (200 units/day * 10 days) = 2150 units - 2000 units = 150 unitsSo, if Eshack decides on an order-up-to level of 2150 units and the supplier lead time is 10 days, the expected inventory of Creative Labs blue-tooth adapters will be 150 units. This represents the expected average level of inventory that Eshack will have on hand during the lead time period.
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would you expect the presence of labor unions to lead to higher or lower pay for worker-members? would you expect a higher or lower quantity of workers hired by those employers? explain briefly.
Because a labor union has significantly more negotiating power than just an individual worker, they assist workers in obtaining higher salaries. However, since greater pay do not always equate to higher production, hiring employees will be costly for companies.
Why is higher compensation better?Greater compensation has been associated by economists with higher productivity because it reduces "decision fatigue" and encourages better physical and mental health. The higher minimum pay reduces employee turnover. Higher pay leads to lower employee turnover, which reduces the costs associated with recruiting and onboarding new staff.
What influences salary growth?A higher rate of real wage growth is produced by price inflation, which is stimulated by higher labor productivity as indicated by GDP per worker. The current slow wage increase in advanced countries is due in large part to
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the proper level of government intervention is unclear when dealing with a monopoly. group of answer choices true false
When dealing with a monopoly, it's uncertain how much government should be involved. It is accurate to state what it is.
What exactly does Monopoly mean?
A monopoly is a market structure where one manufacturer or seller holds the majority of the market share in a particular industry or area. As they impede competition and restrict consumer alternatives, monopolies are opposed in free-market economies.
Please provide a monopoly example:
A corporation is said to have a monopoly if it offers a product solely and there are no close substitutes. A monopoly that is unregulated can control prices and dominate the market. Take Microsoft and Windows, DeBeers and diamonds, or your local natural gas company, as examples.
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in what way does ias 16 (property, plant, and equipment) differ from u.s. gaap concerning fixed asset measurement subsequent to initial recognition?
There are significant discrepancies between the GAAP regulations codified in ASC Topic 360 and the IFRS rules written in IAS 16 in the field of fixed assets and the resulting depreciation. The cost method is the sole technique to originally report a fixed asset under GAAP.
What are GAAP and IAS 16?IAS 16 permits both upward and downward revaluation of fixed assets, however US GAAP permits only upward revaluation. IAS 16 allows for asset revaluation based on fair value to be performed. Each asset type must be revalued on an annual basis. Property, plant, and equipment are initially measured at cost, then measured again using a cost or revaluation model, and depreciated such that its depreciable amount is distributed systematically during its useful life. IAS 16 was reprinted in December 2003 and is effective for fiscal years beginning on or after January 1, 2005.
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which describes a situation in which a surplus occurs? responses a cell phone company cuts its rates to attract new customers. a cell phone company cuts its rates to attract new customers. a publisher has printed more copies of a book than people want to read. a publisher has printed more copies of a book than people want to read. a car company tries to charge too high a price for a new model of minivan. a car company tries to charge too high a price for a new model of minivan. a clothing store puts bathing suits on sale to get rid of them before the end of summer.
When there is a surplus, there is more supply than demand. As a result, the product's price drops to increase sales. As a result, the solution given in option (A), "A cell phone business decreases its tariffs to entice new consumers," is correct.
What is surplus?
The amount of a good or commodity that is over what is being actively consumed is called a surplus. A surplus can refer to a variety of items, such as cash, products, assets, and profits.In the context of inventories, merchandise that is still on store shelves but has not yet been purchased is referred to as a surplus. In terms of finances, a surplus occurs when income exceeds expenses.When the supply and demand for a good or service are out of balance or when certain consumers are more willing to pay for a good or service than others, a surplus results.Learn more about Surplus, from:
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Answer:
m
Explanation:
what processes include devising and maintaining a workable scheme to ensure that the project addresses the organization's needs?
Planning processes include devising and retaining a possible scheme to make certain that the mission addresses the organization's needs.
It allows us to perceive our desires simply. It makes us determine surely and concretely what we want to do to have the effect on society that we want. It allows us to ensure that we all understand our intention and what we want to do to reach it through related to all people within the planning manner.
An amazing marketing strategy no longer handiest allows entrepreneurs awareness of the unique steps important for them to make enterprise ideas prevail, but it additionally helps them to obtain quick-time periods and lengthy-term objectives.
Putting desires that challenge every person inside the agency to strive for higher performance is one of the key factors of the planning procedure. The planning process group has procedures from every knowledge area.
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One important reason controls are useful to organizations is so that decision-making power can be centralized to a few key leaders.
True or False
One important reason controls are useful to organizations is so that decision-making power can be centralized to a few key leaders: False.
What is an organizational structure?In Business management, an organizational structure simply refers to a strategic process that is typically used for the division of a business organization (company or firm) into multiple functional units, in order to successfully achieve its short-term and long-term goals.
What is a centralized power?In Business management, a centralized power can be defined as a type of leadership style (government) in which both executive and legislative power is typically concentrated in a single authority or centrally at the higher level.
Generally speaking, an important reason controls are useful to business organizations is so teamwork can be facilitated and enhanced among the team members.
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the corporate charter of whispering winds corporation allows the issuance of a maximum of 100,000 shares of common stock. during its first two years of operations, whispering winds sold 61,300 shares to shareholders and reacquired 4,800 of these shares. after these transactions, how many shares are authorized, issued, and outstanding? whispering winds corporation is authorized to sell shares. whispering winds has shares issued. whispering winds has shares outstanding.
Luney Corporation has been granted permission to sell 100,000 shares. Luney has issued 70000 shares. Luney has 63000 shareholdings in circulation.
What exactly do users mean by "shares"?
Shares are equity ownership units in a corporation. Shares arise as a capital product for some companies, providing for an equitable split of any residue left profits, if any are proclaimed, in the dividend form. Stockholders of a shares that doesn't pay dividends are not entitled to a profit distribution.
What are the various kinds of shares inside a limited partnership?
Ordinary stock.Non-voting stock.Preferences are distributed.Shares that are redeemable.To know more about Shares visit:
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what strategy for reducing federal employment roles allows the government to pay employees lump sums in exchange for resigning from their positions?
Buyouts are a strategy used for reducing federal employment roles that allow the government to pay employees lump sums in exchange for resigning from their positions.
What is a lumpsum?
A lump sum payment is when a big sum of money is handed to an employee all at once rather than over the course of several installments. Because the entire quantity of money is being paid in one go rather than over time, lump sum payments have less value when used to purchase goods or services. A single sum of money used to purchase a collection of things is frequently referred to as a lump sum payment. As an illustration, a business may spend $50,000 buying the inventory and equipment of a small manufacturer that is closing its doors. There was no other information provided in the transaction. The $50,000 is being paid all at once.
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a contract under which a seller forbids a buyer to purchase products from the seller's competitors is a tying arrangement. true false
The statement is false, that a contract under which a seller forbids a buyer to purchase products from the seller's competitors is a tying arrangement.
A tying arrangement happens when a vendor makes the purchase or lease of one good or service contingent on the customer's acceptance of the purchase or lease of another good or service through a legal provision or technological restriction. When the buyer purchases the two items in an unfixed or unspecified proportion, as in a "requirements tie-in" transaction, economists use the word "tying" most frequently.
Typically, a bundled sale is one in which the items are only offered in predetermined ratios (e.g., one pair of shoes and one pair of shoe laces or a newspaper, which can be viewed as a bundle of sections, some of which may not be read at all by the customers). Another name for bundling is "package tie-in." The phrases "tying" and "bundling" are occasionally used synonymously in American case law.
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Which security term is used to describe the likelihood of a threat to exploit the vulnerability of an asset, with the aim of negatively affecting an organization? Vulnerability
Threat
Exploit
Risk
The security term is used to describe the likelihood of a threat to exploit the vulnerability of an asset, with the aim of negatively affecting an organization is Risk. Thus option D is correct.
What is an asset?A resource of the business which has an economic value in the future to the business which helps business activities to take place smoothly is considered as an asset.
The definition of risk is the possibility that something bad might happen or any uncertainty that might disturb or affect a person's well-being or an asset in terms of physical harm or monetary loss.
Therefore, option D is appropriate.
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a small office building sold for $949,000, and the real estate company received a commission of $55,042. what was the real estate company's commission rate?
The real estate's commission rate is 5.8%.
What is the percentage rate?The percentage rate refers to the actual rate of the real estate commission received.
This rate can be computed as the commission received divided by the property's selling price.
The selling price of the property = $949,000
The commission received by the real estate company = $55,042
The commission rate = 5.8% ($55,042/$949,000 x 100)
Thus, we can conclude that in percentage terms, the commission of $55,042 received can be expressed as 5.8% of the selling price ($949,000).
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which of the following is not a difference between monopolies and perfectly competitive markets? question 4 options: monopolies can earn profits in the long run while perfectly competitive firms break even. monopolies charge a price higher than marginal cost while perfectly competitive firms charge a price equal to marginal cost. monopolies choose to produce the quantity at which marginal revenue equals marginal cost while perfectly competitive firms do not. monopolies face downward sloping demand curves while perfectly competitive firms face horizontal demand curves.
The following is not a difference between monopolies and perfectly competitive markets : monopolies charge a price higher than marginal cost while perfectly competitive firms charge a price equal to marginal cost
A competitive marketplace exists because of consumer needs. they are a marketplace structure wherein opposition among numerous companies is at its highest. There are 4 styles of markets: ideal aggressive, monopoly, monopolistically aggressive market, and oligopolistic.
In economics, competition is a state of affairs where different monetary companies are in contention to achieve goods which might be restricted by means of various the elements of the marketing mix: fee, product, promoting and location.
From a microeconomics perspective, competition can be motivated by means of 5 primary factors: product capabilities, the wide variety of sellers, boundaries to entry, records availability, and vicinity.
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an iou that promises to pay a certain amount at maturity, and also to pay periodic fixed amounts until that date, is called a(n)
An iou that guarantees payment of a specific sum at maturity as well as regular fixed payments up to that time, is called a corporate date.
In a corporate bond, the issuer is required to repay the lender with the principal and interest at maturity (a predetermined future date). It essentially refers to the debts that a business issues. In order to raise money, to bondholders. As a result, creditors and investors who hold bonds do not own any part of the firm and are not eligible to receive dividend payments from the issuer of corporate bonds.
A bond is a form of IOU because it is one of them them.bond is essentially a security in which the bond issuer guarantees to pay the bondholder the whole bond value at maturity as well as interest payments (coupons), which may be made for me periodically or all at once. Bonds with a rating of "safe" are regarded to be investment grade and agencies like Standard and Poors or Moody's assign this rating.
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Which pair of equations would correctly calculate their compound interests? jaina: a = 400 (1 + 0. 07) cubed, tomas: a = 300 (1 + 0. 04) cubed jaina: a = 300 (1 + 0. 03) superscript 7, tomas: a = 400 (1 + 0. 03) superscript 4 jaina: a = 400 (1 + 0. 03) superscript 7, tomas: a = 300 (1 + 0. 03) superscript 4 jaina: a = 300 (1 + 0. 07) cubed, tomas: a = 400 (1 + 0. 04) cubed.
The pair of equations that would correctly calculate their compound interests is D. Jaina: a = 300 (1 + 0. 07) cubed, Tomas: a = 400 (1 + 0. 04) cubed.
What is the compound interest formula?When the interest is compounded, the compound interest formula for determining the compounded amount is P(1 + r)ⁿ.
The compound interest is determined by subtracting the Principal from the compounded amount as P(1 + r)ⁿ - P.
Compounding interest is a system that charges interest on accumulated interest together with the principal.
Compound InterestsAccounts Name Principal Interest Rate Number of
Years Compounded
Jaina $300 7% 3 Once a year
Tomas $400 4% 3 Once a year
Compound Interest Formula:P(1 + r)ⁿ - P
Where P is the principal, r is the compound interest rate, and n is the number of years compounded.
Jaina's compounded amount at 7% after three years = 300 (1 + 0.07)³
Tomas' compounded amount at 4% after three years = 400 (1 + 0.04)³
Thus, the correct pair of equations to compute compound interests is Option D.
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Question Completion:Jaina and Tomas compare their compound interest accounts to see how much they will have in the accounts after three years. They substitute their values shown below into the compound interest formula. Compound Interest Accounts Name Principal Interest Rate Number of Years Compounded Jaina $300 7% 3 Once a year Tomas $400 4% 3 Once a year. Which pair of equations would correctly calculate their compound interests?
Answer:
th answer is I love you. and just joking around
Stockholders of a company may be reluctant to finance expansion through issuing more equity because?
Because their profits per share may drop, shareholders of a corporation could be hesitant to finance growth through the issuance of new shares.
What do stockholders do?A person who holds at least 1 of a firm ’s capital stock is known as a stockholder or a shareholder of the company. Stockholders, who make up the majority of the company's owners, usually benefit from success through rising stock prices.
What separates a shareholder from a stockholder?Additional Courses. Both the phrases shareholder and shareholder refer to the holders of shares in a firm, giving them co-owners of the company. Therefore, you may refer to firm control using either phrase since they both relate to the same thing.
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failing to appropriately will result in too many employees doing the same work and prevent the new firm from realizing the cost synergies it anticipated. a. downsize b. buy out c. downscope d. spin off
The correct option is A. If downsize is not done properly, there will be too many employees working the same job, which would hinder the future company from reaching the projected cost synergies.
What are the two different forms of work?You can hire someone on a fixed-term or fee basis for a predetermined period of time or to carry out a specified duty, such as to work on a given project or fill in for an employee on leave.
Which professions are the most common?The three categories below may be used to identify the kinds of labor that have been done. The three sorts are positive employment, dismal work, and zero work. The ratio of force and displacement defines the kind of work that is done. Good number of occupations when an applied force moves an object inside that direction.
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when determining the location decision for industrial products like adhesives, what should a company keep in mind?
When choosing where to produce industrial goods like adhesives, the corporation must bear in mind that these items fulfill universal demands.
What does the term "company" mean?A firm is a legal body created by a group or people to conduct and manage a business venture, whether it be industrial or industrial. Based on the corporate legislation of its country, a corporation may be set up in a variety of ways on tax and financial responsibility reasons.
What three sorts of businesses are there?The Three Fundamental Business Entities
The limited company (LLC), the corporation, and the sole proprietorship are the three most typical business entity kinds. Each offers unique benefits and drawbacks based on what both you and your company require.
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when you deposit $200 in your savings account with the objective of withdrawing it later to buy a video game that is about to be offered in the market in the near future, then the $200 is serving which function? multiple choice medium of exchange store of real assets unit of account store of wealth
Store of wealth serves as a function when you deposit $200 in your savings account with the objective of withdrawing it later to buy a video game that is about to be offered in the market in the near future .
If money enables you to put off purchases until you actually want the items, it serves as a store of value. Bank reserves decline when a bank deposit is taken out and maintained as money, while the monetary base remains constant. Let's say the Federal Reserve purchases $50 million in Treasury bills from business banks.
A bank effectively borrows money when a customer deposits money there. The bank charges interest on the money saved, just like any other loan. In order to make money, banks can then charge higher interest rates on loans to other people. a penalty for borrowing more money than you should.
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The correct question :
When you deposit $200 in your savings account with the objective to buy in the near future a video game that is about to be offered in the market, then the $200 is serving which function?
epiphany is an all-equity firm with an estimated market value of $300,000. the firm sells $250,000 of debt and uses the proceeds to purchase outstanding equity. compute the weight in equity and the weight in debt after the proposed financing and repurchase of equity. group of answer choices 0.50, 0.50 0.42, 0.58 0.17, 0.83 0.58, 0.42
The weight in equity and the weight in debt after the proposed financing and repurchase of equity 0.17, 0.83.
What does the accounting term "weight" mean?Weighted refers to changes made to a number to represent various ratios or "weights" of the components that make up the number. For instance, a weighted average measures each component differently than measuring each component equally, taking into account the proportionate relevance of each component. According to their shares in the overall consumption of households, the weights are intended to illustrate the relative importance of the various commodities and services. The weight assigned to each good or service defines how a change in price will affect the index as a whole.
= [tex]\frac{250000}{300000}= 0.83[/tex]
= 1-0.83= 0.17.
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location managers are the face of the production to the community and responsible for addressing the issues that may arise due to the production's impact on the community. group of answer choices true false
The location managers are the face of the production to the community and responsible for addressing the issues that may arise due to the production's impact on the community is True.
What is community?A community is a social unit with commonality such as place, norms, religion, values, customs, or identity. Communities may share a sense of place situated in a given geographical area or in virtual space through communication platforms.Increased emphasis on community collaboration indicates the need for consensus regarding the definition of community within public health. This study examined whether members of diverse US communities described community in similar ways.Community was defined similarly but experienced differently by people with diverse backgrounds. These results parallel similar social science findings and confirm the viability of a common definition for participatory public health.To learn more about geographical area refer to:
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silver futures contracts are based on 5,000 troy ounces and are priced in dollars per troy ounce. a closing report displays these prices for a december contract: open 19.435, high 19.450, low 19.025, and settle19.119. what is the closing value for one december futures contract on silver?
The closing value for one December futures contract on silver is $96,500.
Calculation:
We see that the closing value for one futures contract on silver=Settle*contract size = 19.119*5000
= 95595.00
The closing price is the raw price or present value of the last trading price of a security before the market is officially closed for normal trading. The closing price is calculated by dividing the product total by the total number of shares traded in the 30-minute period.
Closing price generally refers to the last price at which a stock was traded during a normal trading session. The closing price is a useful marker that investors can use to measure changes in stock prices over time. Even in the age of 24-hour trading, all stocks and other securities have a closing price which is the closing price traded during normal market hours on a given day.
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the current price of a bond is $95 and its duration is 9 years. if ytm decreases from 4% to 3.8%, what is the new price of the bond?
The most recent price at which a security was sold on an exchange is the current price. The bond's new price is $96.64.
For buyers and sellers, the current price acts as a benchmark. Present pricing is a good reflection of current worth, but depending on supply and demand, the actual price of the next sale could be greater or lower. Current prices are those that are listed at a specific time and are considered to be in nominal value. Constant prices are expressed in real value, which has been adjusted for changes in prices relative to a reference point or base line.
Modified duration calculation:
Duration modified by (1 + Yield to maturity) = Duration /
Duration modified = 9 / (1 + 0.04)
Duration modified: 9 / 1.04
Duration modified = 8.6538
This means that for every 1% movement in the yield to maturity, the bond price will move 8.6538% in the opposite direction.
In the example, the yield to maturity falls by 0.2% (4 - 3.8), increasing the price of the bond by 1.73076% (8.6538 / 1 * 0.2).
Bond price adjustment: $95 * 1.0173076
The bond's new price is $96.64.
The bond's new price is $96.64.
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When you order a sweater from an L. L. Bean mail-order catalog, what type of marketing channel are you and the company using?
Direct marketing channel used for ordering a sweater from an L. L. Bean mail-order catalog.
Direct Marketing ChannelDirect marketing channels are those that interact with clients on an individual basis. They do not need an intermediary party to handle their activities because direct coordination is more advantageous and efficient.
For instance, banks deal with each consumer individually. Direct marketing is used by computer or technology dealers whose primary duties would be skill-related. Dell is an illustration of a company in the computer and technology sector that uses this tactic.
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PLEASE ANSWER QUICK!!! I WILL GIVE BRAINLIEST AND 50 POINTS!!!
The answer is number 4
..
one country on the top-ranking and one country on the bottom ranking of the gdp(nominal) and reasons
Answer:
There are common factors which work in economy making either an economy to be a top ranking GDP or bottom ranking GDP. Following are the factors.
1. Investment- If the investment by the individuals takes place in regular mode takes place in an economy then the rise in GDP can be seen and if the vice versa happens the GDP falls.
2. Standard of Living- If the unemployment rate is low in the economy and based on employment level the demand does not fall in the economy then a GDP of an economy rises.
3. Government Expenses- If the government is making expenses to maintain the demand and the production level in the economy then the GDP of the economy can rise and if it all does not happen then GDP can fall.
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Explanation: