A successful total quality management (TQM) program requires
a) minimizing changes in the organization's culture.
b) attributing defects to the appropriate production function(s).
c) focusing on defect solutions, not sources.
d) soliciting feedback from division-level managers and above.
e) breaking down barriers between functions.

Answers

Answer 1

Answer:

Breaking down barriers between functions

Explanation:

Total quality management is a management approach to getting all employees committed to improving processes , products and services towards achieving a customer satisfaction and growth success into a foreseeable future.

One key requirement towards achieving this is breaking down barriers between functions as development of new products calls for efficient planning to deliver customer satisfaction and employees in different functions and department also have to work together to anticipate problems that could impair quality of products.

Answer 2

The successful total quality management (TQM) program requires

required Breaking down barriers between functions.

What is TQM:

It is the management approach where it recieved all employees committed for improving out the processes, product & services, so that the customer satisfaction should be achieved. Also, the growth success should be considered for the near future.

If there is the split down barriers that lies between the functions should be of the establishment of the new product calls so that the efficient planning could be done.

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Related Questions

Once a document conveying an interest in real property is placed in the public records it is binding on the public, whether or not they make an effort to learn of it. Based on the common law tradition, this policy is known as the:________.
a. Statute of Frauds
b. doctrine of constructive
c. notice habendum clause
d. actual notice

Answers

Answer:

b. doctrine of constructive

Explanation:

According to the doctrine of constructive, the company or the people under the provisions of the companies law should have the knowledge of memorandum of association and the article of association but there is an exception towards the indoor management

Here in the given situation, represents the doctrine of constructive scenario

Hence, the correct option is B.

Father Christmas is a retail store that sells a unique Santa made from fur, wool, and tapestry. Of 150 customers wish to buy a Santa from this store, and it sells 120 before running out of stock, what is its service level

Answers

Answer:

80%

Explanation:

Calculation for the service level

Using this formula

Service level=Sales/Numbers of customers

Let plug in the formula

Service level=120/150

Service level=0.8*100

Service level=80%

Therefore the service level will be 80%

All of the following statements regarding Government National Mortgage Association (GNMA) pass-through securities are true EXCEPT A) investors own an undivided interest in a pool of mortgages B) GNMAs are considered to be the riskiest of the agency issues C) the minimum initial investment is $25,000 D) investors receive a monthly check representing both interest and a return of principal

Answers

Answer:

B) GNMAs are considered to be the riskiest of the agency issues

Explanation:

The Ginnie Mae or GNMA pass through securities are mortgage backed. The Great recession taught us that mortgage backed securities are not always 100% secure, but they are still considered secure investments basically because they are guaranteed by the US government. They are similar to the securities sold by the US Treasury.

Ginnie Mae basically guarantees mortgages using federal funds (from Federal Housing Administration and Department of Veterans Affairs).

Amazon has decided to enter the college bookstore market. The goal of "Amazon Campus" is to offer co-branded university-specific web sites that offer textbooks and paraphernalia, such as logo sweaters and baseball hats. This development shows Amazon's relentless pursuit of

Answers

Answer: product diversification

Explanation:

Product diversification is when the original market for a product is being expanded. Product diversification is used to boost a brand and also increase sales.

From the question, we are informed that Amazon has decided to enter the college bookstore market and that the goal of "Amazon Campus" is to offer co-branded university-specific web sites that offer textbooks and paraphernalia, such as logo sweaters and baseball hats. This development shows Amazon's relentless pursuit of product diversification.

Monty Boyd, an account manager, travels frequently on West Coast Airlines. Monty earns points for every mile he flies, and he will soon have enough points to receive a free airline ticket. West Coast Airlines is attempting to build a strong customer relationship with Monty through a ________.

Answers

Answer:

frequency marketing program

Explanation:

A frequency marketing program is a strategy that companies use to increase loyalty, maintain their customers in the long term and get them to keep buying the products or services by generating connections giving them information that is adjusted to their specific needs. According to this, the answer is that West Coast Airlines is attempting to build a strong customer relationship with Monty through a frequency marketing program because this program tries to generate a long term relationship with the customers so they keep using the service as in this case where the customer gets points by using the service that can be exhanged for rewards.

Roberta is a real estate licensee representing the buyer. The buyer asks to see homes in a specific neighborhood. Roberta refuses to show any homes in that neighborhood to the buyer and tells the buyer, Nobody from your country lives in that neighborhood. Has Roberta violated any fair housing laws?

Answers

Answer:

Yes.

Explanation:

The fair housing law act is a law prohibits discrimination in the process of renting  , buying or selling a house. This discrimination may be based on race , skin , color , sex , nationality ,or any other characteristic towards a protected group,

Declining the buyer the opportunity to inspects home in a particular neighborhood because nobody form his country lives in that area is an act that violates fair housing laws as the process seems to be biased towards a group of people from a particular country.

A deficit on the current account Group of answer choices normally causes a surplus on the capital and financial account. has no relationship to the capital and financial account. means that a nation is making international transfers. normally causes a deficit on the capital and financial account.

Answers

Answer:

normally causes a surplus on the capital and financial account.

Explanation:

A deficit can be defined as an amount by which money, falls short of its expected value.

In Financial accounting, deficit is usually as a result of revenue falling below expenses or expense exceeding revenue at a specific period of time.

For instance, if in a country liabilities exceeds assets or import exceeds export there would be a deficit in the financial account of the country.

Generally, a deficit on the current account normally causes a surplus on the capital and financial account. This is simply as a result of a country having to import more goods and services than it is exporting to other countries in trade.

In conclusion, a deficit on the current account is because the value of goods and services exported is lower than the value of goods and services being imported in a particular country.

Rondelle, the manager of a busy hair salon, knows that she needs to entrust many of her tasks to supervisors and other employees. _____ is this process of assigning tasks to lower-level supervisors and employees. Rondelle follows the 70 percent rule, which states that she should assign tasks to employees who can perform each task at least 70 percent as well as Rondelle can. Multiple Choice Delegation Span of control Handing Accountability Outputting

Answers

Answer: Delegation

Explanation: Delegation in the context above may simply be explained as the process whereby there is a shift in the responsibility of one person to another who will function as a deputy. When an individual usually a superior, who is the actual overseer of a certain process or routine entrusts or handover to another person due to one reason or the other such as tight scheduling or shortage of personnel. In most cases the new handler is usually a lower ranking official in the task such as in the scenario above and as such, the expected rate of output is slightly reduced.

Please research a company that is taking steps to "green" their operation. Share with the class the steps the organization is taking. Do you think other organizations could easily implement these ideas?

Answers

Explanation:

We can mention the company Google as an example of an organization that is increasingly developing sustainability programs in all its processes. In 2019 the company announced that it will use only recyclable materials by 2022, in addition to committing to zero carbon emissions in 2020.

Google is one of the largest companies in the world, and its practices must be taken by example by other large, medium and small organizations, and although the practices of a large company cannot be compared with those of a smaller company, they must rather be taken into account and serve as inspiration for the development of sustainable projects and actions, because regardless of the size of the action, any action that a company takes in favor of the environment is already valid and brings several advantages to its own image and positioning in the market, both for society.

"A client, age 74 has $314,000 in her Traditional IRA. She is required to take an $11,000 RMD for this year. She does not need the cash and wants to maintain her investment portfolio. She asks her representative if she can take the RMD in shares into her cash account at the firm This action will result in a:

Answers

Answer:

This action will result in her safe-guiding her investment portfolio in equities. For example, in a constant dollar plan, an investor keeps a constant dollar amount of the portfolio in equity securities. If the equities' market value rises, the excess is transferred to fixed-income securities.

Explanation:

Shelby Organic Foods is a fast growing firm that produces organic frozen food entrees.The firm employs 700 people and expects to hire more in the next few years.Currently,all of the firm's HR tasks are handled internally by Shelby's HR department.However,top executives at Shelby are considering the idea of outsourcing benefits administration.Which of the following questions is LEAST relevant to the decision to outsource Shelby's benefits administration tasks?
A) What is the cost difference for Shelby between handling benefits internally and externally?
B) How much time is spent by Shelby's HR department handling benefits administration tasks?
C) Which Shelby HR professional should oversee benefits administration at the shared service center?
D) How knowledgeable is Shelby's HR staff about benefits administration and federal health care laws?

Answers

Answer: C. Which Shelby HR professional should oversee benefits administration at the shared service center?

Explanation:

Of the options given in the question, the questions that are relevant to the decision to outsource Shelby's benefits administration tasks are:

1. What is the cost difference for Shelby between handling benefits internally and externally?

2. How much time is spent by Shelby's HR department handling benefits administration tasks?

3. How knowledgeable is Shelby's HR staff about benefits administration and federal health care laws?

The questions above is necessary for Shelby Organic food in order to make the decision. The option that "which Shelby HR professional should oversee benefits administration at the shared service center?" is not relevant.

Which benefit is often associated with command economies and most likely
achieved in a mixed economy?

Answers

Answer:

The establishment of social welfare programs.

Explanation:

This is the answer for Ap3x.

The benefit of social welfare programs is often associated with command economies and most likely achieved in a mixed economy.

What is the significance of social welfare programs?

A social welfare program can be referred to or considered as such program that relates to activities of the welfare for the underprivileged sections in an economy and try to bring an overall development in a developing or developed economy.

The significance of a social welfare program can be in association with a command economy most of the time. Moreover, a social welfare program, is a phenomenon which cannot be achieved unless there is a form of mixed economy in the society.

Therefore, the significance of social welfare programs has been aforementioned.

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Assume Bob of "Gut-Bomb Burgers" Corp. would like to increase his company's market share by one share point to a total of nine percent. The burger industry's total marketing effort is $50 million. Bob is currently spending $4 million on marketing. How much additional money would Bob have to invest in marketing to increase his company's market share by one share point?

Answers

Answer:

$750,000

Explanation:

Calculation for the additional money that Bob have to invest in marketing to increase his company's market share by one share point

Based on the information given we were told that the burger industry's total marketing effort was the amount of $50 million, this means that the share of point will be calculated as :

Share of point=Total marketing effort of $50,000,000/100

Share of point=$500,000

Second step is for us to make use of the 1.5 rule from the parity budget by multiplying it with the amount of $500,000

Hence,

Additional money=$500,000*1.5

Additional money=$750,000

Therefore the additional money that Bob have to invest in marketing to increase his company's market share by one share point will be $750,000

A fundamental rethinking and radical redesigning of business activities to achieve dramatic improvemnts in critical measures of performance such as costs, quLITY, SERVICE, AND SPEED IS KNOWN AS

Answers

Answer:

BUSINESS PROCESS REENGINEERING, BPR

Explanation:

BPR is a management technique based on long term, whose objective is to achieve the objectives and improve processes through cost reduction, quality, service and speed improvement, which are essential for an organization to achieve a strong position in the its micro and macro environment.

Organizations use BRP to eliminate their flaws, such as loss of market to competition, interpersonal conflicts, communication noise, etc.

Which of the following is correct?a. There is consensus among economists that unions are good for the economy.b. There is consensus among economists that unions are bad for the economy.c. There is consensus among economists that, on net, unions have almost no impact on macroeconomic variables.d. There is no consensus among economists about whether unions are good or bad for the economy.

Answers

Answer:

The correct answer is the option D: There is no consensus among economists about whether unions are good or bad for the economy.

Explanation:

To begin with, the unions are the gruop of workers that join themself to an unique society in where the most important objective for them is to achieve better salaries and job conditions for their members. Moreover, the unions are the most important factor of power for the workers due to the fact that they have a strong market power because of the huge amount of individuals that they manage. So therefore that there is no consensus among economists about whether unions are good or bad for the economy because the in principle the unions should help the workers to have better job conditions and salaries but sometimes in reality the unions tend to sofocate the companies and make the production to delete and struggle.

By using bootstrap marketing strategies (unconventional, low-cost, creative techniques) small companies can get as much "bang" for their marketing bucks as their larger rivals.

Answers

Answer:

The given statement relates to bootstrap marketing strategies

Explanation:

In simple words, Bootstrap marketing relates to an advertising strategy usually used by entrepreneurs to create a business from the bottom up with little but private money and, luckily, money from the very first sale.

 This method is usually used by start ups for capturing initial market share and with the expertise of an angel investor they can really go for high goals.

"We've had to cut our overhead expenses, and we let go several of our support staff," said J. Richard Peale, Managing Partner of Lockstill and Ratcliffe LLC. "However, I am counting upon each of us to creatively deliver even better legal services to our clients, although we've each had to pick up extra work that was previously done by our support staff." J. Richard is counting upon his team to subscribe to the belief known as the ____________, the ability to achieve multiple objectives at the same time.

Answers

Answer: genius of the and"

Explanation:

We've had to cut our overhead expenses, and we let go several of our support staff," said J. Richard Peale, Managing Partner of Lockstill and Ratcliffe LLC. "However, I am counting upon each of us to creatively deliver even better legal services to our clients, although we've each had to pick up extra work that was previously done by our support staff."

J. Richard is counting upon his team to subscribe to the belief known as the genius of the and, the ability to achieve multiple objectives at the same time.

Megan is a graduate student pursuing a course in business. Presented with the case of a company's unethical behavior, Megan wonders if the company's board of directors should ask the CEO to step down. Having a strong belief in Michael Porter's idea of value creation, Megan is most likely to conclude that company's board of directors:_________ A) should not ask the CEO to step down because doing so would cause a profit dip that would affect its shareholders. B) should ask the CEO to step down because it has a greater obligation toward society. C) should not ask the CEO to step down because he was responsible for an almost 90 percent appreciation of the company's stock. D) should ask the CEO to step down because agents, unlike principals, are disposable.

Answers

Answer:

B) should ask the CEO to step down because it has a greater obligation toward society.

Explanation:

The concept of value creation in a business is more than simply increasing profits, it is about creating value for the company's customers and society as a whole. This concept is best illustrated by engaging in practices that reduce pollution or other business decisions like not buying from foreign vendors that employ forced child labor. Sometimes certain business practices are so evil that they are outlawed, e.g. buying conflict or blood diamonds, but Belgian diamond markets are still full of them. The final decision is ours, and as customers we have the power to decide which companies we support.

Frederick Griffith of Griffith's department stores tells his marketing director that he is tired of the constant price-centered advertising by the firm's agency. "We have the best customer service in town, and I feel that is what we should be hanging our hats on," he states. This statement is most appropriate for use in which of the following stages of campaign development?
A) Determining the appropriations
B) Creating the platform
C) Identifying the target
D) Defining objectives
E) Developing the media plan

Answers

Answer: Creating the platform

Explanation:

Campaign development has to do with the maintenance of brand messaging which are consistent across different marketing channels.

The statement by Frederick Griffith in the question is most appropriate for use in "creating the platform". Here, he is giving his opinion which can be looked into and built upon when making decisions.

On December 1 of Year 1, Jones, a self-employed cash basis taxpayer, took out a loan to use in her business. The loan principal is to be repaid on November 30 of Year 3. Jones prepaid the entire interest of $12,000 on December 1 of Year 1. What amount of interest was deductible on Jones' Year 2 income tax return?

Answers

Answer: $6,000

Explanation:

When expenses such as this interest expense are for 12 months or more, the deduction will need to be evenly spread over the period that they apply to. As the loan was to be repaid in 24 months, the interest payment deductions should be evenly spread over 24 months.

= 12,000/24

= $500

That means that for Year 2, the relevant deduction will be for the 12 months in it;

= 500 * 12

= $6,000

Which of the following companies should have the highest beta? Multiple Choice Orange Company that has low operating and financial leverage. Yellow Company that has highly cyclical revenues and uses high levels of fixed costs. Blue Company that has low cyclical business activity and high operating leverage. Black Company that has highly cyclical business activity and low operating leverage. Red Company that has low cyclical business activity and low fixed costs.

Answers

Answer: Yellow Company that has highly cyclical revenues and uses high levels of fixed costs

Explanation:

Beta is used to measure how risky a firm is. A high beta means the risk that is involved is high while a low beta means that the risk that is involved is low.

From the options given, the from with the highest beta will be Yellow Company that has highly cyclical revenues and uses high levels of fixed costs. It has cyclical revenues that are high and also a high fixed cost.

what can you tell me about google's product cycle pricing strategies ?

Answers

Answer:

The value-based pricing strategy determines prices based on customers' perceived value of the product. In Google's marketing mix, the value-based pricing strategy is used for its AdWords online advertising service, where advertisers could place bids based on their perceptions of the importance of these advertisements.

This method establishes pricing depending on the preferences of clients.

Explanation:

The value-based pricing method bases charges on the financial importance of the product by customers.

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Stock A's beta is 1.7 and Stock B's beta is 0.7. Which of the following statements must be true, assuming the CAPM is correct. a. In equilibrium, the expected return on Stock A will be greater than that on B. b. Stock B would be a more desirable addition to a portfolio than A. c. When held in isolation, Stock A has more risk than Stock B. d. In equilibrium, the expected return on Stock B will be greater than that on Stock A.

Answers

Answer:

c. When held in isolation, Stock A has more risk than Stock B

Explanation:

Beta is the measurement of Company`s business risk. Therefore, a higher beta shows a higher risk and a lower beta shows lower risk.

A donor gave $75,000 to a nongovernmental, not-for-profit charity with instructions that the funds be transferred to Sam Smith, an individual who lost his home in a fire. The not-for-profit would:

Answers

Answer:

B) Record the $75,000 cash and credit a liability

Explanation:

Possible options:

A) Record the $75,000 cash and credit temporarily restricted revenue. B) Record the $75,000 cash and credit a liability C) Do either (a) or (b), depending upon the policy of the not-for-profit D) Not record the transaction.

Non-for-profit charities must record all cash donations, but since the funds were donated for an specific purpose, their use is restricted. Therefore, the charity must record a liability (which has a normal credit balance).

Explain why it is important for a business to take into consideration the following when deciding on the right price for a product 15 POINTSSS!!

Answers

Costs. First and foremost you need to be financially informed. ...
Customers. Know what your customers want from your products and services. ...
Positioning. ...
Competitors. ...
Profit.

2. Describe the following trends in business. Give an example of wha
productive business environment that supports each trend.
a. Social responsibility (1 point)

Answers

Answer:

Social responsability is the attribute of a business that tries to benefit the whole of society instead of only pursuing profits.

Social responsability has been an important trend in recent decades, and many businesses have made it a part of their corporate policy.

This is both because of altruistic and business reasons. When a business engages in social responsability, it not only helps society in some way, but it also helps itself, by earning respect, name-recognition, and prestige, which often results in more customers, and higher profits later on.

What type of a service would a CPA perform if a loan that is collateralized by inventory requires a CPA to observe the count of the inventory and trace sampled items to the vendor invoices in order to determine the value of inventory is not misstated

Answers

Answer:

An attestation engagement.

Explanation:

An attestation engagement involves hiring a third party called a CPA to give attestation on subject matters or services like examinations, reviews, reports that are created by a client. The attestation engagement is a form of audit. The CPA is responsible for the client. It is of 3 types

1. The examination engagement

2. Review engagement

3. Agreed upon procedures engagement

Assume that a single commercial bank has no excess reserves and that the reserve ratio is 20 percent. If this bank sells a bond for $1,000 to a Federal Reserve Bank, it can expand its loans by maximum of:

Answers

Answer:

it should be only 1,000

Explanation:

In a case, that an individual commercial bank has no extra reserves and that the reserve ratio is 20 percent. If this bank sells a bond for $1,000 to a Federal Reserve Bank, it can expand its loans by maximum of $1,000.

When commercial banks receive loan from the Federal bank?

Banks can acquire the loan from the Federal Banks to receive reserve responsibilities. The rate traveled to banks is called the discount rate, that is normally higher than the rate that banks hasten each other.

Banks can acquire from each another to meet reserve requirements, which is charged at the federal funds rate.

In the scenario of a single commercial bank with no surplus reserves and a reserve ratio of 20%. If this bank sells a bond to a Federal Reserve Bank for $1,000, it can increase its loan limit by $1,000.

Therefore, the loan can be expanded by the maximum of $1,000.

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The market demand curve Group of answer choices is found by vertically adding the individual demand curves. slopes upward. represents the sum of the prices that all the buyers are willing to pay for a given quantity of the good. represents the sum of the quantities demanded by all the buyers at each price of the good.

Answers

Answer:

represents the sum of the quantities demanded by all the buyers at each price of the good.

Explanation:

The market demand curve is the total of all the individual demand curves in the market as mentioned. It depicts the quantity demanded with respect to the different prices

And in this the quantity demanded and the price of a product has an inverse relationship between each other

Therefore the last option is correct

Which of the following is one of the seven website design elements that marketers can use to produce an effective customer experience online?A. consistencyB. collaborationC. commercializationD. commerceE. creativity

Answers

Explanation:

The answer is D

Commerce

hope this helps

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