Answer: Setting consequences, showing appreciation, setting goals, setting clear expectations, being positive.
Explanation:
Answer:1,2,3,4,7
Explanation:
edge 2021
When are conflict resolution skills required in the consumer service industry?
A. When the customer service representative is following up with a customer after their Issue has been resolved.
B. When the customer service representative has personally offended the customer
C. Any time a customer requires assistance from a customer service representative.
D. When the customer is not in a frame of mind to begin the assessment phase of customer service.
Answer:
C
Explanation:
..
Answer:
When the customer is not in a frame of mind to begin the assessment phase of customer service.
Explanation:
The difference between revenue and cost of goods sold is called:
gross profit
owner's equity
cost of goods sold
net income before taxes
Answer:
gross profit
Explanation:
Revenue is the income gained through the sales of goods and services to customers. It is the money received from customers when they buy from a business.
Costs of goods sold are the expenses incurred in producing goods meant for sales. It is composed of the direct cost of the manufacturing process. Costs of goods sold include direct materials, direct labor costs, and direct overhead costs.
Gross profit is equal to sales minus direct costs. Revenue is the same as sales, and direct costs are similar to the costs of goods sold. Therefore, revenue minus costs of goods sold is equal to gross profit.
Organization use marketing research to gather data about ___. (Select all that apply)
•New products they are considering
•their customers preferences
•their customers
•employees they want to hire
Answer:
•New products they are considering
•their customers preferences
•their customers
Explanation:
Market research entails collecting data from potential and existing customers. Researchers have to interact with customers through questionnaires or interviews. The objective is to seek their views, perceptions, or preferences regarding the company and its products. Market research may target to find out the viability of new products or customer tastes and preferences.
Data relating to the potential employees is not gathered through market research.
Read the excerpt from "Elon Musk.”
Musk worked for his goal of space travel. At the same time, he wanted to improve travel at home. He still thought about his third area of interest. He thought that less gasoline should be used for cars. In 2003, Musk invested in an electric car company called Tesla Motors. Later, Musk became head of the company.
Which inference does this passage most support?
Elon Musk is good at designing cars.
Elon Musk is good at traveling in space.
Elon Musk is good at conserving gasoline.
Elon Musk is good at juggling multiple tasks.
Answer:
Elon Musk is good at juggling multiple tasks.
Explanation:
right on edge
MY STORE bought sweaters at a wholesale price of $12 and sold them for $34.99. Ron says the markup is $46.99 but you say he is wrong. Show Ron how to find the markup amount.
Retail price= (wholesale price x markup %) + wholesale
Markup %= (retail - wholesale) x 100/wholesale
Discount= (OG price x discount %)
Sale price= OG price - discount
Discount %= (OG price - sale price) x 100/OG price
Answer:
Markup %= (retail - wholesale) x 100/wholesale
Explanation:
Mark up is the difference between the selling price and the buying price. It represents profits that a business makes or desires to make from the sale of an item.
Mark-up is expressed as a percentage of the buying price. For my store, profits will be calculated by getting the difference between the wholesale price( buying price) and the selling price( retail price).
Mark will be = retail price- wholesale price x 100
wholesale price.
Select the response that corrects the capitalization error in the sentence below. I live in Kentwood, louisiana. a. i b. kentwood c. Louisiana Please select the best answer from the choices provided A B C
Answer:
a) I
Explanation:
The letter I continues to be capitalized because it is the only single letter pronoun. Because the pronouns I and me have different uses, it's easy to distinguish between the two in terms of capitalization rules.
why is auditor important
Answer:
Auditors provide assurance of an organization's financial statements from an objective and independent opinion. It benifets the company by maintaining consistency, finding errors in their processing, or detecting fraud.
Alicia loses her job part way through 2019. Her employer pays her wages of $15,450 up through her date of termination. After that, she received $3,400 of unemployment compensation from the state until she gets a new job for which she is paid wages of $3,000 through year end. Based on this information, Alicia’s gross income for 2019 is:_________.
Answer:
The right approach is "$21,850". A further solution is provided below.
Explanation:
The given values are:
Employer pays,
= $15,450
Unemployment compensation,
= $3,400
At the end of the year, she paid,
= $3,000
For year 2017,
Alicia Gross income will be:
= [tex]15450+3400+3000[/tex]
= [tex]21,850[/tex] ($)
What is the first step in diffusing a conflict with an angered customer?
A. elevate the problem to the appropriate person
B. document the situation for analysis
C. assess the situation
D. let the customer vent
Selected transactions for Sophie's Dog Care are as follows during the month of March. 1 Paid monthly rent of $910. 3 Performed services for $110 on account. 5 Performed services for cash of $55. 8 Purchased equipment for $455. The company paid cash of $60 and the balance was on account. 12 Received cash from customers billed on March 3. 14 Paid wages to employees of $400. 22 Paid utilities of $54. 24 Borrowed $1, 140 from Grafton State Bank by signing a note. 27 Paid $170 to repair service for plumbing repairs. 28 Paid balance amount owed from equipment purchase on March 8. 30 Paid $1, 370 for six months of insurance. Journalize the transactions. (If no entry is required, select "No Entry" for the account titles and enter O for the amounts. Credit account titles are automatically indented when amount is entered. Do not indent manually. Record journal entries in the order presented in the problem.)
Answer:
1 Paid monthly rent of $910.
Dr Rent expense 910
Cr Cash 910
3 Performed services for $110 on account.
Dr Accounts receivable 110
Cr Service revenue 110
5 Performed services for cash of $55.
Dr Cash 55
Cr Service revenue 55
8 Purchased equipment for $455. The company paid cash of $60 and the balance was on account.
Dr Equipment 455
Cr Cash 60
Cr Accounts payable 395
12 Received cash from customers billed on March 3.
Dr Cash 110
Cr Accounts receivable 110
14 Paid wages to employees of $400.
Dr Wages expense 400
Cr Cash 400
22 Paid utilities of $54.
Dr Utilities expense 54
Cr Cash 54
24 Borrowed $1,140 from Grafton State Bank by signing a note.
Dr Cash 1,140
Cr Notes payable 1,140
27 Paid $170 to repair service for plumbing repairs.
Dr Repairs expense 170
Cr Cash 170
28 Paid balance amount owed from equipment purchase on March 8.
Dr Accounts payable 395
Cr Cash 395
30 Paid $1, 370 for six months of insurance.
Dr Prepaid insurance 1,370
Cr Cash 1,370
Do you think business practices will become standardized across cultures as the global marketplace continues to flourish? Why or why not?
Answer:
Most likely yes
Explanation:
Business practices do depend on local cultures, but they are also very sensitive to standardization since business across the world have the base basic objective: to increase economic value, and this value is measurable.
As globalization advances, firms all over the world will seek the best financial, operative, and human resource practices in order to increase economic value, and this practices will be available to a global audience mainly in the form of quantitative data and strategies that can be adapted to any firm no matter where it is located.
Millions of software programs have been created and have helped to improve the economy. This is an
example of
O new business
self-confidence
taxes
O demand for products
new technology
Answer:
new technology.
Explanation:
An information system or technology can be defined as a set of components or computer systems, which is used to collect, store, and process data, as well as dissemination of information, knowledge, and distribution of digital products.
Generally, it is an integral part of human life because individuals, organizations, and institutions rely on information systems and technology in order to perform their duties, functions or tasks and to manage their operations effectively. For example, all organizations make use of information systems for supply chain management, process financial accounts, manage their workforce, and as a marketing channels to reach their customers or potential customers.
Additionally, an information system or technology comprises of five (5) main components;
1. Hardware.
2. Software.
3. Database.
4. Human resources.
5. Telecommunications.
Overtime, millions of software programs have been created and have helped to improve the economy. This is an example of new technology.
Basically, these new technologies have helped to simplify the process of producing goods and services effectively and efficiently to meet the unending needs and requirements of the consumers.
The assets (what a business owns), liabilities (what a business owes), and capital (how much a
business is worth) are shown on a(n):
income statement
profit and loss statement
balance sheet
cash flow statement
Answer:
balance sheet
Explanation:
Businesses are required to prepare a balance sheet at the end of every financial year. The balance reports the net worth of a company. It lists all the assets and their values on one side and liabilities and equity on the side. The balance sheet follows the accounting equation to indicate the total assets on one side. It shows how the assets have been financed through liabilities and equity.
NEED HELP ASAP
(04.01 LC)
An atom is the most __________ unit of living and nonliving things. (4 points)
basic
complex
interesting
sizeable
4.
(04.01 LC)
Which is an example of a molecule? (4 points)
Muscle tissue
Protein
Stomach
Unicellular organism
5.
(04.01 LC)
A __________ is the basic unit of structure and function in living organisms. (4 points)
cell
tissue
molecule
nucleus
6.
(04.01 LC)
Which level of organization is a group of similar cells that work together to perform a certain function? (4 points)
Molecule
Organ
Organ system
Tissue
Answer:
1. Basic
2. Protein
3. Cell
4. Tissue
Step-by-step explination
1. The atom is actually the smallest and most basic unit of matter. You can say it's essential to all things. Atoms are the smallest particles of matter, but there are lots (and lots) of them. Atoms join together to form molecules
2. You can look at the picture. It explains why. Also, a unicellular organism is an example of a cell.
3. A cell is the basic unit of structure and function in all living organisms.
4. Tissue is the next level of organization after cells. It is a group of similar cells that work together to perform a certain function. Muscle is a type of human tissue. Other examples are connective, epithelial, and nervous tissue.
Using an advertising agency is a cost-effective way for a small business to advertise its products or services.
a. True
b. False
Many workplace safety rules are created by which government agency?
A.
USDA
B.
FTC
C.
FDA
D.
OSHA
Answer:
OSHA
Explanation:
FDA is food and drug
USDA is the US department of agriculture
FTC is federal trade commision
OSHA is a government organization that develops workplace safety regulations. Thus, the appropriate choice is (D).
What is the role of a Government Agency?A government agency, occasionally an appointed commission, is a permanent or semi-permanent institution within the legislative, executive, and judicial branches of government that is tasked with supervising and managing a variety of tasks, including administration.
Agency kinds come in a wide range. A government agency is often distinct from a department, ministry, and other sorts of public bodies established by the government, notwithstanding terminology differences. Since different sorts of organizations (such commissions) are typically established in an advising capacity,
The boundary between executive and advisory tasks of an agency is sometimes blurred in reality, yet it is not permitted.
Within a federal system, an agency of the government may be founded by either the federal government or a state government.
Hence the correct option is (D).
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Food, shelter, and clothing are examples of:
Answer: your basic needs :c
Explanation:
Answer:
Important Resources. Needs. Stuff a homeless person wants. (Give to the homeless tho)
Explanation:
.What are some potential difficulties that you might encounter when doing business in the Chinese market?
Answer:
The answer is below
Explanation:
There are various potential difficulties one might encounter when doing business in the Chinese market. Some of which are:
1. Intellectual property issue: this is an area of business that is known to be one of the big issues in China. It is reported that a lot of inventors have problems in protecting their inventions, as many other competitors can just pick the invention idea and build on it without sanctions.
2. Governmental challenges: there is a huge issue of lack of transparency and corruption in China, most especially against foreign business owners.
3. Market Access: because of the diverse and big difference in consumers' consumption habits and distribution operations in China compared to other countries, most especially non-Indochina countries, will make the market access difficult for foreign business.
4. Consumer preference: consumers' preference in China is reported to be different and distinct compared to what is obtained outside China. Hence, foreign business owners will find it challenging to cope.
5. Bureaucracy: to obtain necessary licenses and permits in china requires going through a long process, which may even be more delayed to foreign business owners.
which is the other term for creative thinking?
Suppose you have three choices as to what to do for two hours on Sunday afternoon: work around the house, earning $3.50 an hour; baby-sit for your neighbor earning $10 an hour; or go to the movies and pay $6 for a ticket. You choose to go to the movies. What is your opportunity cost?
Answer:
the opportunity cost is in the case when you choose to go to the movies is $20
Explanation:
The computation of the opportunity cost is in the case when you choose to go to the movies is shown below:
= Earning per hour × number of hours
= $10 × 2 hours
= $20
Hence, the opportunity cost is in the case when you choose to go to the movies is $20
Productivity is a measure of:
O
A. the investment required to get a business started.
O B. the profits generated by a single economic decision.
оо
c. the amount of input needed to create a certain output.
D. the growth of a business over a defined period.
Answer:
c. the amount of input needed to create a certain output.
Explanation:
Productivity measures the efficiency in the use of the company's resources in the production process. The term productivity is associated with reduced wastage, high quality, and a high input to output ratio.
Productivity is about how well a company uses inputs to generate output. It is measured by calculating the volume of output per hour or comparing the total output against the number of employees.
Natalie is a skilled theater artist. She is offered a job as a manager in a bank with an annual salary of $30,000, and she has a fixed monthly expense of $2,000. However, getting theater projects is challenging due to _________.
Answer:
a lot of competition from other artists that also have similar skills as Natalie.
Explanation:
The problem that Natalie is facing is that there is too much competition in the theater industry and jobs are scarce. The supply of talented artists is much higher than the demand, therefore, she is only able to earn a small amount of money.
Calculate the net pay using the following information:
Gross pay = $700
FICA tax = $55.90
Federal taxes = $85
State taxes = $20.44
Local taxes = $0
Health insurance =$47.50
Net pay = ?
Answer:
$ 491.1
Explanation:
Net pay is the take home pay salary. it is calculated by subtracting all deduction from the gross pay
Total deductions =$55.90 +$85 + $20.44 + $0, +$47.59
Total deductions = 208.84
Net pay = Total sales - taxes
=$700 - $208.84
=$ 491.36
In certain economy pple save part income in financial sector and use remaining part for consumption the govt decides to increse tax rates for evryone in that economy what effects will the tax increase have on savings and invwestment in the economy
Answer: Savings decrease, and investment decreases
Explanation:
A tax is referred to as a levy which is imposed on the people in a particular country so that the government can generate revenue.
When there's an increase in the tax rate, it simply means that the government wants to generate more money. This will have an effect on the consumption, savings and investment of the individuals in the economy as their savings will be reduced, consumption reduces and investment reduces as well.
John from sales has just sent you an e-mail. He needs a decision made on the Johnson account as soon as possible. You can make the decision, but you feel like you’d like to ask your boss for her advice. Unfortunately, she is in a business meeting, and the decision needs to be made very soon. You decide to take the initiative and ______.
a.
Interrupt your boss to make the decision
b.
Ask a coworker to make the decision
c.
Wait to make the decision
d.
Make the decision
John from sales has just sent you an e-mail. He needs a decision made on the Johnson account as soon as possible. You can make the decision, but you feel like you’d like to ask your boss for her advice. Unfortunately, she is in a business meeting, and the decision needs to be made very soon. You decide to take the initiative and ______.
a.
Interrupt your boss to make the decision
b.
Ask a coworker to make the decision
c.
Wait to make the decision
d.
Make the decision
Answer:
I believe the answer is D.
Explanation:
When you take initiative, it means you have to make a decision on your own.
The above thing regarding the decision-making was that Unfortunately when the boss was in a meeting, the decision was made me. Hence, fill in the gap - You decide to take the initiative and make a decision. This feature is known as the Decision making.
What is the meaning of Decision making?Decision-making is an important moral part of the life of any individual. Decision-making has over the years helped the living condition of human beings to get smoother and smoother.
In the case of Decision making the most important thing was to understand the fact whether the individual was talking for the oneself and the other important fact or reason is that people have been more interested in their lives and also, the motive which the yes or no depends.
Decision-making is an human perspective of the thought process regarding thee right or wrong. Hence, option D is correct.
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Why did the United States interfere in Iran in the 1950s? What was the result of their interference?
Answer:
Because Iran has oil and sells it to U.S. Iran minister doesn't want to do business with U.S. anymore.
Explanation:
The results were the U.S. would sponsor in Iran to replace existing gov't to be more western friendly.
Highbridge Community Life Center was a community hub and resource for the Bronx community that was founded in 1979 by two Catholic nuns. Brother Ed Phalen served as the Executive Director of the center for more than two decades. When he started considering retirement, he wondered what would happen to the organization and its leadership after he left. In order to plan for his eventual departure, Brother Phalen and the board of directors began the process of to identify a replacement for him.
The correct question is:
Highbridge Community Life Center was a community hub and resource for the Bronx community that was founded in 1979 by two Catholic nuns. Brother Ed Phalen served as the Executive Director of the center for more than two decades. When he started considering retirement, he wondered what would happen to the organization and its leadership after he left. In order to plan for his eventual departure, Brother Phalen and the board of directors began the process of _____________ to identify a replacement for him.
Answer:
Succession planning
Explanation:
Succession planning is the process by which new leaders in an organisation are identified and developed to adequately fill in the role of departing leaders.
This process is important as it prepares experienced staff to take up responsibility in cases of resignation, retirement, or death of a leader.
In the given instance Brother Ed Phalen served as the Executive Director of the center for more than two decades.
Considering his retirement he would need to get someone to take over leadership role from him.
So he and the the board of directors will need to begin a succession plan to identify his replacement
definition of a stakeholder
the term average means _______.
a. there are an equal number of employees earning above the amount provided and an equal number earning below the amount provided
b. there are an equal number of employees earning above the amount provided but not an equal number of employees earning below the amount provided
c. there are an equal number of employees not earning above the amount provided but an equal number of employees earning below the amount provided
d. The number calculated by adding all numbers together, then dividing by the total amount of numbers
D.
...................
If your answer is zero, enter "O". a. Under a 2017 divorce agreement, Joan is required to pay her ex-husband, Bill, $2,340 a month until their daughter is 18 years of age. At that time, the required payments are reduced to $1,638 per month 1. How much of each $2,340 payment may be deducted as alimony by Joan? 2. How much of each $2,340 payment must be included in Bill's taxable income? 3. How much would be deductible/included if the divorce agreement were dated 2019? b. Under the terms of a property settlement executed during 2018, Jane transferred property worth $577,350 to her ex-husband, Tom. The property has a tax basis to Jane of $461,880 1. How much taxable gain must be recognized by Jane at the time of the transfer? 2. What is the amount of Tom's tax basis in the property he received from Jane?
Answer:
$2,400 in 2019 are deductible as alimony.
Step-by-step explanation:
Hillary get divorced in the year = 2016
She has to pay her ex-spouse $200 per month until her son reaches 18 years of age in 7 years.
His son will reach of the age of 18 = 2016 + 7 = 2023
She has to pay $200 till 2023 and $120 thereafter.
Her payments are deductible as alimony in 2019 would be = $200 × 12
= $2,400
$2,400 in 2019 are deductible as alimony.
$2,400 in 2019 are deductible as alimony.
Hillary get divorced in the year = 2016
She has to pay her ex-spouse $200 per month until her son reaches 18 years of age in 7 years.
His son will reach of the age of 18 = 2016 + 7 = 2023
She has to pay $200 till 2023 and $120 thereafter.
Her payments are deductible as alimony in 2019 would be = $200 × 12 = $2,400
What is an alimony?Alimony is a legal obligation on a person to provide financial support to their spouse before or after marital separation or divorce. The obligation arises from the divorce law or family law of each country. The purpose of alimony is to limit any unfair economic effects of a divorce by providing a continuing income to a non-wage-earning or lower-wage-earning spouse.
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