Answer:
balance sheet
Explanation:
Businesses are required to prepare a balance sheet at the end of every financial year. The balance reports the net worth of a company. It lists all the assets and their values on one side and liabilities and equity on the side. The balance sheet follows the accounting equation to indicate the total assets on one side. It shows how the assets have been financed through liabilities and equity.
What is the first step in diffusing a conflict with an angered customer?
A. elevate the problem to the appropriate person
B. document the situation for analysis
C. assess the situation
D. let the customer vent
Highbridge Community Life Center was a community hub and resource for the Bronx community that was founded in 1979 by two Catholic nuns. Brother Ed Phalen served as the Executive Director of the center for more than two decades. When he started considering retirement, he wondered what would happen to the organization and its leadership after he left. In order to plan for his eventual departure, Brother Phalen and the board of directors began the process of to identify a replacement for him.
The correct question is:
Highbridge Community Life Center was a community hub and resource for the Bronx community that was founded in 1979 by two Catholic nuns. Brother Ed Phalen served as the Executive Director of the center for more than two decades. When he started considering retirement, he wondered what would happen to the organization and its leadership after he left. In order to plan for his eventual departure, Brother Phalen and the board of directors began the process of _____________ to identify a replacement for him.
Answer:
Succession planning
Explanation:
Succession planning is the process by which new leaders in an organisation are identified and developed to adequately fill in the role of departing leaders.
This process is important as it prepares experienced staff to take up responsibility in cases of resignation, retirement, or death of a leader.
In the given instance Brother Ed Phalen served as the Executive Director of the center for more than two decades.
Considering his retirement he would need to get someone to take over leadership role from him.
So he and the the board of directors will need to begin a succession plan to identify his replacement
Why did the United States interfere in Iran in the 1950s? What was the result of their interference?
Answer:
Because Iran has oil and sells it to U.S. Iran minister doesn't want to do business with U.S. anymore.
Explanation:
The results were the U.S. would sponsor in Iran to replace existing gov't to be more western friendly.
why is auditor important
Answer:
Auditors provide assurance of an organization's financial statements from an objective and independent opinion. It benifets the company by maintaining consistency, finding errors in their processing, or detecting fraud.
When are conflict resolution skills required in the consumer service industry?
A. When the customer service representative is following up with a customer after their Issue has been resolved.
B. When the customer service representative has personally offended the customer
C. Any time a customer requires assistance from a customer service representative.
D. When the customer is not in a frame of mind to begin the assessment phase of customer service.
Answer:
C
Explanation:
..
Answer:
When the customer is not in a frame of mind to begin the assessment phase of customer service.
Explanation:
Do you think business practices will become standardized across cultures as the global marketplace continues to flourish? Why or why not?
Answer:
Most likely yes
Explanation:
Business practices do depend on local cultures, but they are also very sensitive to standardization since business across the world have the base basic objective: to increase economic value, and this value is measurable.
As globalization advances, firms all over the world will seek the best financial, operative, and human resource practices in order to increase economic value, and this practices will be available to a global audience mainly in the form of quantitative data and strategies that can be adapted to any firm no matter where it is located.
