Positive Messages and the Writing Process
Organizations exchange information internally and externally. External messages go to customers, vendors, the government, and other business partners. Internal messages travel upward to supervisors, downward to employees, and horizontally among workers. Understanding the different types of business messages and following the 3-x-3 writing process will help you write more effective professional messages. Match the message content area with the correct types of messages.
1. Sales pitches, requests for favors
2. Replies, goodwill messages, direct claims
3. Bad news, refusals
a. persuasive
b. positive
c. negative
Consider the scenario about a positive message:
Gilberto is composing an e-mail that explains the terms of a recent business transaction. He has determined the purpose of the message, analyzed his audience, and determined its reactions.
According to the 3-x-3 writing process, what actions make up his next steps?
a. Make a list of points to cover.
b. Plan for feedback.
c. Check for mechanical problems.
d. Collect information.
e. Compose the first draft.
While most business communication is now done electronically, there remain situations in which a business letter is most appropriate.
Messages delivered through business letters are less likely to reach_____than messages delivered through_____. Thus, business letters are more_____.

Answers

Answer 1

Answer: See explanation

Explanation:

1a. Sales pitches, requests for favors: In this case, persuasive message should be used to convince the receiver to agree with the sender's viewpoint.

b. Replies, goodwill messages, direct claims: The positive message should be used as the main idea can be communicated directly before any other supporting information are provided.

c. Bad news, refusals: This scenario involves a negative messages and should therefore be written in an indirect manner. It should also be noted that a supporting message us given before the main message us written.

2. According to the 3-x-3 writing process, the actions that make up Gilberto next steps include

a. Make a list of points to cover.

d. Collect information.

e. Compose the first draft.

3. Messages delivered through business letters are less likely to reach (unintended recipients) than messages delivered through (email). Thus, business letters are more (confidential).


Related Questions

Assume that, on January 1, 2021, Sosa Enterprises paid $2,140,000 for its investment in 33,000 shares of Orioles Co. Further, assume that Orioles has 110,000 total shares of stock issued and estimates an eight-year remaining useful life and straight-line depreciation with no residual value for its depreciable assets. At January 1, 2021, the book value of Orioles' identifiable net assets was $7,160,000, and the fair value of Orioles was $10,000,000. The difference between Orioles' fair value and the book value of its identifiable net assets is attributable to $1,900,000 of land and the remainder to depreciable assets. Goodwill was not part of this transaction. The following information pertains to Orioles during 2021: Net Income $ 400,000 Dividends declared and paid $ 240,000 Market price of common stock on 12/31/2021 $ 80 /share What amount would Sosa Enterprises report in its year-end 2021 balance sheet for its investment in Orioles Co.

Answers

Answer:

$2,152,750

Explanation:

Calculation to determine What amount would Sosa Enterprises report in its year-end 2021 balance sheet for its investment in Orioles Co.

Acquisition price for 30% share $2,140,000

($33,000 / $110,000 * 100=30%)

Add: Net income $120,000

($ 400,000 * 30%)

Less: Dividend ($72,000)

($240,000 * 30%)

Less: Excess depreciation ($35,250)

($940,000 / 8 yrs*30%)

[$10,000,000-$7,160,000-$1,900,000)=$940,000]

Investment reported in Balance $2,152,750

Therefore the amount that Sosa Enterprises would report in its year-end 2021 balance sheet for its investment in Orioles Co is $2,152,750

On December 31, Ott Co. had investments in equity securities as follows:
Cost Fair value Lower of cost or fair value
Mann Co. $10,000 $8,000 $8,000
Kemo, Inc. $9,000 $11,000 $9,000
Fenn Corp. $11,000 $9,000 $9,000
$30,000 $28,000 $26,000
The Mann investment is classified as held-to-maturity, while the remaining securities are classified as available-for-sale. Ott does not elect the fair value option for reporting financial assets. Ott's December 31, Year 1, balance sheet should report total marketable debt securities as:_____.
a. $29,000.
b. $26,000.
c. $30,000.
d. $28,000.

Answers

Answer:

c. $30,000.

Explanation:

The calculation of the  total marketable debt securities reported in the balance sheet is given below;

= Mann Co cost + Kemo Co fair value + Fenn corp fair value

= $10,000 + $11,000 + $9,000

= $30,000

Hence, the  total marketable debt securities reported in the balance sheet is $30,000

Therefore the option c is correct

Blackwell Industries received a 120-day, 9% note for $180,000, dated August 10 from a customer on account. Assume 360-day year. Required: a. Determine the due date of the note. b. Determine the maturity value of the note. When required, round your answers to the nearest dollar. $fill in the blank abd719f5d049ff0_2 c. Journalize the entry to record the receipt of the payment of the note at maturity. If an amount box does not requ

Answers

Answer: a. 120 days

b. $185400

Explanation:

a. The due date of the note will be:

August = 31-10 = 21 days

September = 30 days

October = 31 days

November = 30 days

December = 8 days

Total = 120 days

b. The maturity value of the note will be:

= 180000 + (180000 × 9% * 120/360)

= 180000 + (180000 × 0.09 × 0.33)

= 180000 + 5346

= 185346

= 185400 to nearest dollar

3. 8 december

Debit Cash $ 185,400

Credit Note Receivable $180,000

Credit Interest Revenue $5,400

On January 1, 2021, Doyle Corporation had 140,000 shares of its $5 par value common stock outstanding. On December 1, when the market price of the stock was $15, the corporation declared a 40% stock dividend to be issued to stockholders of record on December 16, 2021. What was the impact of the 40% stock dividend on the balance of the retained earnings account

Answers

Answer: Retained earnings would reduce by the $840,000 dividend.

Explanation:

Stock dividends to the shareholders is to be paid from the retained earnings of the company as it represents profits that the shareholders get because they are owners in the company.

Retained earnings spent = Number of shares * Market price * Stock dividend

= 140,000 * 15 * 40%

= $840,000

Retained earnings would reduce by the $840,000 dividend.

All of the following are qualified education expenses for the Lifetime Learning Credit and American Opportunity Credit, except: _________
a) Books and Supplies.
b) Tuition and Fees.
c) Equipment.
d) Room and Board.

Answers

Answer:

d) Room and Board.

Explanation:

The only option that is not qualified as an educational expense would be Room and Board. This is because a place to stay on campus is not a necessity for learning. Tuition/Fees, Equipment, and Books/Supplies are all necessary in order to be able to attend the university and learn. Without these, it would be impossible for you as a student to learn what is needed. However,  with these things you can easily travel by car, bus, or train to the faculty without the need for a room or board.

price elasticity of demand

Answers

Answer:

Price elasticity of demand is a measure of the change in the quantity purchased of a product in relation to a change in its price.

Explanation:

Cardinal Health bonds have an annual coupon rate of 3.4 percent and a par value of $1,000 and will mature in 7 years. If you require a 5 percent return, what price would you be willing to pay for a Cardinal bond

Answers

The answer is "$716.56", and the further calculation can be defined as follows:Health care business, Cardinal Health Leading provider healthcare, and biopharmaceutical products and services that help pharmacists.The healthcare providers impact on customer care whilst reducing costs, improving productivity, or increasing productivity.

Annual coupon to be paid[tex]\bold{= \$1000 \times 3.4\%= \$1000 \times \frac{3.4}{100} = \$34}[/tex]

years = 7

Calculating the bond price:

[tex]= \$1000 \times PVF(5\%, 7\ years) +\$34 \times PVAF(5\%, 7\ years) \\\\= \$1000 \times 0.71068 +\$34 \times 0.17282\\\\= \$710.68 + \$5.87588\\\\= \$716.55588\\\\= \$716.56\\\\[/tex]

So, the final answer is "$716.56".

Learn more:

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In the two-country model of international labor mobility:________
A) the long-run equilibrium assumes countries' policies place significant restrictions on migration.
B) the long-run equilibrium assumes that desired migration exceeds actual migration.
C) the long-run equilibrium assumes that actual migration exceeds desired migration.
D) the long-run equilibrium is the result of a divergence of the real wages in the two countries.
E) the long-run equilibrium assumes that desired and actual migration are equal.

Answers

E) the long-run equilibrium assumes that desired and actual migration are equal.

As a customer acquisition technique, events: a. Are considered mostly ineffective compared to mobile advertising or social media promotions b. Tend to be used independently of other acquisition techniques c. Can happen in an online environment d. Are primarily an offline channel

Answers

Answer: a. Are considered mostly ineffective compared to mobile advertising or social media promotions.

Explanation:

Customer acquisition techniques refers to the strategies that are helps in the identification of the potential leads which are then converted into active customers. Such techniques include personalized offer design, automated email marketing etc.

As a customer acquisition technique, events are considered mostly ineffective compared to mobile advertising or social media promotions.

Presented below are definitions of certain terms. Select the appropriate term from the dropdown list. Definitions 1. Quantity of input required if a production process is 100% efficient. 2. Managing by focusing on large differences from standard costs. 3. Record that accumulates standard cost information. 4. Preset cost for delivering a product or service under normal conditions. a. Standard cost card b. Management by exception c. Standard cost d. Ideal standard

Answers

Answer:

1. Ideal standard

2. Management by exception

3. Standard cost card

4. Standard cost

Explanation:

Costing is the measurement of the cost of production of goods and services by assessing the fixed costs and variable costs associated with each step of production.

In Financial accounting, a direct cost can be defined as any expense which can easily be connected to a specific cost object such as a department, project or product. Some examples of direct costs are cost of raw materials, machineries or equipments.

On the other hand, any cost associated with the running, operations and maintenance of a company refers to indirect costs. Some examples of indirect costs are utility bill, office accessories, diesel etc.

1. Ideal standard: quantity of input required if a production process is 100% efficient.

2. Management by exception: Managing by focusing on large differences from standard costs.

3. Standard cost card: record that accumulates standard cost information.

4. Standard cost: preset cost for delivering a product or service under normal conditions.

If the United States passed a tariff on imported steel which of the following would directly benefit?

A. Foreign steal companies

B. All Americans would benefit because of the lower price for steel

C. Businesses which imports steel

D. American steel producers

Answers

businesses which imports steel C

Using the high-low method, the fixed cost is calculated ______. Multiple select question. by adding the total cost to the variable cost using either the high or low level of activity before the variable cost is calculated after the variable cost per unit is calculated

Answers

Answer:

is calculated after the variable cost per unit is calculated

Explanation:

Costing is the measurement of the cost of production of goods and services by assessing the fixed costs and variable costs associated with each step of production.

In Financial accounting, fixed cost can be defined as predetermined expenses in a business that remain constant for a specific period of time regardless of the quantity of production or level of outputs. Some examples of fixed costs in business are loan payments, employee salary, depreciation, rent, insurance, lease, utilities, etc.

On the other hand, variable costs can be defined as expenses that are not constant and as such usually change directly and are proportional to various changes in business activities. Some examples of variable costs are taxes, direct labor, sales commissions, raw materials, operational expenses, etc.

Using the high-low method, the fixed cost can only be calculated after the variable cost (VC) per unit is calculated through the application of either the low or high level of activity.

Using the high-low method, the fixed cost is calculated : After the variable cost per unit is calculated.

What is costing?

Costing refers to the measurement of the cost of production of goods and services whereby, the fixed costs and variable costs associated with production are examined.

Fixed costs are costs that do not vary with the level of output, while variable cost are cost that varies with the activity level.

Using the high-low method, the fixed cost can only be calculated after the variable cost (VC) per unit is calculated through the application of either the low or high level of activity.

Hence, using the high-low method, the fixed cost is calculated after the variable cost per unit is calculated.

Learn more about costing here : https://brainly.com/question/24516871

Coke and Pepsi are examples of

Answers

Coke and Pepsi are examples of soft drinks.

Hope this helps!

Have a great day!

Kermit plans to open a boutique. The initial investment is $10,000. He has to spend $1,500 in annual operations and maintenance. The boutique generates $3,000 in revenues every year. Kermit uses a 10 year planning horizon and a MARR of 12%. The correctly calculated Rate of Return for this project is ________________%.

Answers

Answer:

8.14

Explanation:

The Rate of Return is 8.14 from my calculations which you can find in the attached file.

Now since the Rate of return is 8.14. Which is less than MARR of 12%, it shows that investment is not good.

Year Initial Annual Maintenance Annual Revenue Total Cash Flow

0 -$10,000 -$10,000

1 -$1,500 $3,000 $1,500

2 -$1,500 $3,000 $1,500

3 -$1,500 $3,000 $1,500

4 -$1,500 $3,000 $1,500

5 -$1,500 $3,000 $1,500

6 -$1,500 $3,000 $1,500

7 -$1,500 $3,000 $1,500

8 -$1,500 $3,000 $1,500

9 -$1,500 $3,000 $1,500

10 -$1,500 $3,000 $1,500

Internal Rate of Return 8.1442% [IRR() in excel]

The rate of return is 8.1442 which is less than MARR of 12% investment is not worth it

What would happen to the equilibrium price and quantity of lattés if the cost to produce steamed milk, which is used to make lattés, increased, and scientists discovered that lattés lead to a longer life expectancy? Group of answer choices The equilibrium quantity would decrease, and the effect on equilibrium price would be ambiguous. Both the equilibrium price and quantity would increase. Both the equilibrium price and quantity would decrease. The equilibrium price would increase, and the effect on equilibrium quantity would be ambiguous.

Answers

Answer:

The equilibrium price would increase, and the effect on equilibrium quantity would be ambiguous.

Explanation:

The equilibrium price would increase, and the effect on equilibrium quantity would be ambiguous.

The increase in the cost of production will decrease the supply so the supply curve will shift leftward and simultaneously the research by scientists says the consumption of lattes will increase the life expectancy so many people will start consuming t os demand curve will shift rightwards. That means equilibrium price will increase but change in quantity can not be determined.

Several years ago, Alcoa was effectively the sole seller of aluminum because the firm owned nearly all of the aluminum ore reserves in the world. This market was not perfectly competitive because this situation violated the:

Answers

Answer:

price-taking assumption.

free entry assumption.

Explanation:

A perfectly competitive market is one in which different firms compete for consumers of their products. The characteristics of the perfectly competitive market are:

- products are nearly identical

- all the firms are price takers. That is they are not able to determine price independently

- buyer knowledge of information about products is perfect and available to all

- free entry and exit to the market

- resources are perfectly mobile

In the given scenario above two of these rules are not obeyed.

Alcoa was effectively the sole seller of aluminum because the firm owned nearly all of the aluminum ore reserves in the world.

So they determine the price ( they are not price takers)

Also since they own nearly all the aluminium reserves there is no free entry for new firms

You invent of a new type of dog leash. You choose a market segmentation approach and decide to target the large national population of dog owners. After reviewing what identifies an ideal market you realize your segmentation approach does not meet any of the effective segmentation conditions. At this point you should:

Answers

Answer:

refine your approach by going back to the drawing board

Explanation:

Considering the scenario described above in the question, the best thing to do is "refine your approach by going back to the drawing board."

This will give you the chance and opportunity to look for a better plan, then find a perfect segmentation approach that really meets and satisfy all of the effective segmentation conditions.

Plant assets sometimes are purchased as a group in a single transaction for a lump-sum price. This transaction is called a __________, or group, bulk, or basket purchase.

Answers

Answer:

Lump-Sum Purchase

Explanation:

Plant assets

This is simply known as well founded or important assets of an essential or useful life of more than one accounting period and are normally used in the operation of a business. One of the major characteristic of plant assets is that they are often used in operations.

They are known also as resources that has physical substance, used mainly in the operations of a business and it is not intended for sale to customers.

Plant assets are also called property, plant, equipment; plant and equipment; and fixed assets.

It is also discard (done away with) if it is not useful anymore to the company, and it has no market value.

what is Social responsibilities in business

Answers

Answer:

Social responsibility in business, also known as corporate social responsibility (CSR), pertains to people and organizations behaving and conducting business ethically and with sensitivity towards social, cultural, economic, and environmental issues.

1. ______ are costs that do not require a monetary payment
A) Accounting costs
B) Explicit costs
C) All opportunity costs
D) Implicit costs
2. Joe runs a restaurant. He pays his employees $200,000 per year. His ingredients cost him $50,000 per year. Prior to running his restaurant, Joe was a lawyer earning $150,000 per year. What would economists say is Joe’s cost of running the restaurant?
A) $150,000
B) $200,000
C) $250,000
D) $400,000

Answers

1. The cost that does not need a monetary payment is the implicit cost.

2. The cost of running the restaurant is $400,000.

1.

Implicit cost is normally:

The opportunity cost that occurred at the time when the company used the resources i.e. owned for the production without considering any payment regarding the resources.Here monetary payment should not be involved.

Therefore rest of the given costs should involve monetary payments.

2. The cost of running the restaurant is as follows:

= Employee payment + ingredients cost + lawyer earnings

= $200,000 + $50,000 + $150,000

= $400,000

Therefore we can conclude that

1. The cost that does not need a monetary payment is the implicit cost.

2. The cost of running the restaurant is $400,000.

Learn more about the opportunity cost here: brainly.com/question/13036997

Bengal Co. provides the following unit sales forecast for the next three months: July August September Sales units 4,800 5,500 5,360 The company wants to end each month with ending finished goods inventory equal to 25% of the next month's sales. Finished goods inventory on June 30 is 1,200 units. The budgeted production units for July are: Multiple Choice 6,000 units. 3,600 units. 6,175 units. 2,400 units. 4,975 units.

Answers

Answer: 4,975 units

Explanation:

Budgeted production in July = Sales forecast for July + Ending inventory for July - Beginning inventory

Beginning inventory = 25% of July sales

= 25% * 4,800

= 1,200 units

Ending inventory = 25% of August sales

= 25% * 5,500

= 1,375 units

Budgeted production is therefore:

= 4,800 + 1,375 - 1,200

= 4,975 units

Macrozine Inc. provides support for employees faced with ethical dilemmas. An ethics compliance officer is available in the Human Resources office or through an employee hotline. This is an example of ethical:_________

a. reasoning
b. awareness
c. whistle-blowing
d. action

Answers

Answer:

d. action

Explanation:

In Business, this would be an example of ethical action. These are actions that companies take in order to prove that they are committed to their employees. Especially making sure that they are safe, respected, and mentally/emotionally good within the work environment. By providing such services such as an employee hotline and a HR department they are providing resources for the employees to voice their concerns and needs in case of any dilemma in the company.

An employee receives an hourly rate of $15, with time and a half for all hours worked in excess of 40 during the week. Payroll data for the current week are as follows: hours worked, 46; federal income tax withheld, $120; all earnings are subject to social security tax; Social security tax rate, 6%; and Medicare tax rate, 1.5%; state unemployment tax, 5.4% on the first $7,000; federal unemployment tax, 0.8% on the first $7,000. Prepare the journal entry to record the salaries expense. If required, round your answers to two decimal places. If an amount box does not require an entry, leave it blank.

Answers

Answer and Explanation:

The journal entries are shown below:

On December 31

Salary Expense $735.00  

  To Federal Withholding Taxes Payable $120.00  

     To Social Security Taxes Payable 44.10 (735  × 6%)

     Medicare Taxes Payable 11.03 (735  × 1.5%)

     Salaries Payable 559.87

(Being salary expense is recorded)

Here the salaries expense is debited as it increased the expense and credited the payable account as it increased the liabilities account

Working note

Regular earnings 600 (40 × 15)  

Overtime earnings 135 (46 - 40) × 15 × 1.5  

Gross earnings 735  

Roanoke Company produces chocolate bars. The primary materials used in producing chocolate bars are cocoa, sugar, and milk. The standard costs for a batch of chocolate (1,827 bars) are as follows: Ingredient Quantity Price Cocoa 600 lbs. $0.40 per lb. Sugar 180 lbs. $0.60 per lb. Milk 150 gal. $1.70 per gal. Determine the standard direct materials cost per bar of chocolate. If required, round to the nearest cent.

Answers

Answer:

Roanoke Company

The standard direct materials cost per bar of chocolate is:

= $0.33.

Explanation:

a) Data and Calculations:

A batch of chocolate = 1,827 bars

Standard Costs for a batch:

Ingredient   Quantity      Price

Cocoa          600 lbs.    $0.40 per lb.

Sugar            180 lbs.    $0.60 per lb.

Milk              150 gal.      $1.70 per gal.

Ingredient   Quantity      Price                 Total Cost

Cocoa          600 lbs.    $0.40 per lb.      $240.00 (600 * $0.40)

Sugar            180 lbs.    $0.60 per lb.         108.00 (180 * $0.60)

Milk              150 gal.      $1.70 per gal.     255.00 (150 * $1.70)

Total cost of batch of chocolate =         $603.00

Cost per bar = $0.33 ($603.00/1,827)

What is the IRR, assuming an industrial building can be purchased for $250,000 and is expected to yield cash flows of $18,000 for each of the next five years and be sold at the end of the fifth year for $280,000

Answers

Answer:

9.2%

Explanation:

Internal rate of return is the discount rate that equates the after-tax cash flows from an investment to the amount invested

IRR can be calculated with a financial calculator  

Cash flow in year 0 =  $-250,000

Cash flow in year 1 = $18,000

Cash flow in year 2 = $18,000

Cash flow in year 3 = $18,000

Cash flow in year 4 = $18,000

Cash flow in year 5 = $18,000 + $280,000

IRR = 9.2%

To determine IRR using a financial calculator:

1. Input the cash flow values by pressing the CF button. After inputting the value, press enter and the arrow facing a downward direction.

2. After inputting all the cash flows, press the IRR button and then press the compute button.  

Conflicts of interest a. have become less frequent today. b. always involve personal financial gain. c. are morally worrisome only when the employee acts to the detriment of the company. d. occur when employees have special or private interests that are substantial enough to interfere with their job duties.

Answers

Answer:

D

Explanation:

Conflicts of interest occur when employees have special or private interests that are substantial enough to interfere with their job duties

For example, imagine that there is an analyst who works in a firm. He comes across material non public information that the value of the shares of the company is about to plummet. This analyst has shares in the company.

A conflict of interest arises, he can either trade his shares and engage in insider trading or not trade his shares so as to protect the integrity of the capital market

the ethical step is not to trade

Annual interest rate 4.00%

Loan Amount 4923275

Years 7

Grace Period 2 Years

Loan Period 5 Years

Total 7 Years

Project 1.5 years (development or initial investment period)

further 10 years of operation (life of the project)

Repayable in 5 equal installments.

I need figures for interest expense, interest paid, and principal repayment. Anyone can help me?

Answers

Answer:

formula is PRT÷10

Explanation:

so solve it

The quantity of money demanded is the Group of answer choices income and volume of profits that people and businesses would like to receive. average daily volume of bank account withdrawals. amount that people and businesses choose to hold. fraction of cash holdings in an average investment portfolio.

Answers

Answer:

The amount that people and businesses choose to hold.

Explanation:

The amount that people and businesses choose to hold.

The total demand for money is the total amount of money that people wants to hold and there are three main reasons for which money is being held. First is transactions related reason, second is the precautionary reason, and third is the speculative reason. The above three reasons push the people to hold the money that becomes the total demand for money.

what is reductionasim​

Answers

Answer:

Thus, the ideas that physical bodies are collections of atoms or that a given mental state (e.g., one person's belief that snow is white) is identical to a particular physical state (the firing of certain neurons in that person's brain) are examples of reductionism.

Explanation:

Team Sports has 4.9 million shares of common stock outstanding, 2.9 million shares of preferred stock outstanding, and 29 thousand bonds. If the common shares are selling for $3.90 per share, the preferred share are selling for $15.9 per share, and the bonds are selling for 98.91 percent of par, what would be the weight used for common stock in the computation of Team's WACC

Answers

Answer:

The weight used for common stock in the computation of Team's WACC is 20.35%.

Explanation:

Since par value of a bond is $1,000, we have:

Bond selling price = Bond par value * Selling price percentage = $1,000 * 98.91% = $989.10

the weight used for common stock in the computation of Team's WACC can be calculated as follows:

Value of common stock = Number of shares of common stock outstanding * Common stock price per share = 4,900,000 * $3.90 = $19,110,000

Value of preferred stock = Number of shares of preferred stock outstanding * Preferred stock price per share = 2,900,000 * $15.9 = $46,110,000

Value of bond = Number of bonds * Bond selling price = 29,000 * $989.10 = $28,683,900

Team's total value = Value of common stock + Value of preferred stock + Value of bond = $19,110,000 + $46,110,000 + $28,683,900 = $93,903,900

Therefore, we have:

Weight of common stock = Value of common stock / Team's total value = $19,110,000 / $93,903,900 = 0.2035, or 20.35%

Therefore, the weight used for common stock in the computation of Team's WACC is 20.35%.

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