Customers are more likely to tell their friends about negative experiences with companies than positive ones because:

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Answer 1

There is more drama involved in unmet expectations.

The reason why customers are more likely to tell their friends about negative experiences with companies than positive ones is that humans often remember the hateful things said than the nice things

Also, when customers are satisfied with one's service, they rarely tell others. whereas an unsatisfied customer would tell others about his or her bad experience due to unmet expectations.

Logically, customers would have bigger impressions in their mind when they have bad experiences reason companies work on strengthening and improving their customer experience team.

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Related Questions

Identify four (4) different types of credit (purposes)

Answers

Answer:Revolving Credit. Charge Cards. Installment Credit. Non-Installment or Service Credit

How does the targeting process in entrepreneurship differ from the targeting process in traditional marketing

Answers

Targeting process in entrepreneurship differ from traditional marketing because the entrepreneurs begin the process with the idea for a new product.

Targeting process refers to process of breaking-down a market into segments to facilitate concentration of marketing efforts on target segments.

An entrepreneur will first seek to come up with a product idea in the targeting process whereas the marketer will seek to identify the market segment to concentrate on.

In conclusion, the targeting process in entrepreneurship differ from traditional marketing because the entrepreneurs begin the process with the idea for a new product.

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If you move a shipment from point A to point B, the subsequent movement from point B back to point A is most commonly referred to as the ____________

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When an individual moves a shipment from one point to another point and then moved it back to the previous point, it's known as reciprocal movement.

Reciprocal movement simply means a movement that's repetitive in a rotational or linear manner.

If one moves a shipment from point A to point B, the subsequent movement from point B back is reciprocal movement. Reciprocal movement can also occur when two businesses promote each other so that they'll gain a mutual benefit.

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brenda apologized to kordell for an e-mail that upset him. she said she had chosen an inconsiderate way of stating her idea, and that she’d be happy to discuss it further. brenda is:

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The behavior or disposition displayed by Brenda that was described above shows consideration behavior, therefore, Brenda can be said to be: expressing consideration behavior.

Consideration behavior can be described as exhibiting a friendly and supportive disposition by considering the interests of others. It also entails effectively communicating openly with others, having respect of their ideas and showing concern for their feelings.

Thus, the behavior or disposition displayed by Brenda that was described above shows consideration behavior, therefore, Brenda can be said to be: expressing consideration behavior.

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if marginal cost exceeds marginal revenue, a profit-maximizing monopolist will

Answers

Answer:

Reduce marginal costs so that they equal marginal revenue.

Explanation:

Regardless of whether the producer is a monopolist, oligopolist, or in perfect competition, the profit-maximizing quantity is where marginal revenue equals marginal costs, or in other words the cost of producing the next unit of output is equal to the revenue earned by the next unit of sales. Any output before this holds an opportunity cost, and any output after this intersection is losing money.

Emmanuel thrives when he is assigned to projects that are mostly self-directed. He can be trusted to work on the project independently and check in with his supervisor as needed. Emmanuel also prefers to be paid incentives for quality work. Emmanuel likely has

Answers

Based on the information given about Emmanuel, it can be deduced that he has an internal locus of control.

Locus of control simply means the degree to which individuals believe that they have control over the outcome of events.

Locus of control simply infers that the outcome of actions are the result of one's abilities. Since Emmanuel thrives when he is assigned to projects that are mostly self-directed, and can be trusted to work independently, he has an internal locus of control.

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How is federal income tax calculated on a paycheck.

Answers

Answer:

Multiplying taxable gross wages by the number of pay periods per year to compute your annual wage.

Explanation:

If the MPC is 0.8 and government transfers to households decrease by $50 million, then equilibrium GDP will decrease by:

Answers

The equilibrium GDP will decrease by $200 million if the government transfers to households decrease by $50 million.

Transfer payment multiplier = MPC / (1 - MPC)

Transfer payment multiplier = 0.8 / (1 - 0.8)

Transfer payment multiplier = 0.8 / 0.2

Transfer payment multiplier = 4

If the government transfers decrease by $50 million.

Equilibrium GDP will decrease by:

= $50 million * 4

= $200 million.

Therefore, the equilibrium GDP will decrease by $200 million if the government transfers to households decrease by $50 million.

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Differentiate between equity financing and debt financing?

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Answer:

When a business wants to obtain cash, it has two options for financing: equity financing and debt financing. Equity financing is the most common kind of financing accessible to companies. Debt financing refers to the borrowing of money, while equity financing refers to the sale of a piece of the company's stock.

Explanation:

Hope it helps:)

Which of the following is typically NOT led by a company's Human Resource department?

Answers

Answer: they dont file complaints

Explanation:

the best way for federal reserve board officials to help boost a stagnant economy is to

Answers

The most beneficial way for the Federal reserve board officials to help boost such economy is to lower interest rates so that the banks can provide more loans at cheaper rates to individuals and businesses.

The federal reserve board officials are nominated by the President and Senate to oversee the activities of the federal reserve.

Typically, the stagnant economy is characteristic by increasing interest rate which will discourage borrowing from bank.

However, if the officials lower the interest rate for bank, it will encourage more provision of loans to borrowers.

Therefore, the most beneficial way is to lower interest rates so that the banks can provide more loans at cheaper rates to individuals and businesses.

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Question 2 of 10
Which of the following are possible negative consequences of filing for
bankruptcy?
O A. Loss of employment
OB. Reduced and consolidated debt
O C. Increased credit score and reduction of debt
O D. Loss of property and lowered credit score

Answers

Answer:

D

Explanation:

The possible negative consequences of filing for bankruptcy is loss of property and lowered credit score. Option D is an appropriate response.

What is bankruptcy?

Through the legal process of bankruptcy, individuals or other entities that are unable to pay their creditors back can seek partial or complete relief from their debts. Bankruptcy is typically imposed by a court order that is frequently requested by the debtor. An organization files for bankruptcy when it is unable to pay its creditors or honor its financial commitments.

Bankruptcies are seen negatively by prospective lenders and are recorded as bad information on your credit report. If creditors discover a bankruptcy on your credit report, they can opt not to grant you credit or, if they do, they might do so with more expensive interest rates and unfavorable terms.

Your credit scores may suffer if you declare bankruptcy. Hence, the appropriate response is option D.

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Hedging risk involves engaging in a financial transaction that offsets a long position by taking an additional ________ position, or offsets a short position by taking an additional ________ position.

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Risk Hedging entails offsetting a long position by taking an additional short position or offsets a short position by taking an additional long position.

Risk Hedging refers to various strategy employed to reduce exposure to an investment risk.

Risk Hedging is when the hedge the risk of one investment by taking an offsetting position in another investment.

Hence, the strategy of Risk Hedging entails offsetting a long position by taking an additional short position or offsets a short position by taking an additional long position.

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Many of the meetings in which office workers are involved are informal, small group meetings

Answers

Answer:

false

Explanation:

office meetings are always formal because this is a serious meeting. Every worker is also involved. You can tell by the way they dress the meeting and the way they speak is formal.

Check all of the perks a job might offer as incentives for potential applicants

A) gym membership
B) 401k investment plans
C) health benefits
D) child care services

Answers

Answer:C,D

Explanation:

C,d that is what he answers

Apple want to ensure their products continue to produce a positive cash flow. They are considering 2 options for their
iPod product range's product life cycle. Justify which option Apple should choose (9 Marks)
A-Use extension strategies to extend the product's lifecycle.
B-Decline

Answers

Answer:

The Product Life Cycle

Every product goes through the various life cycle phases of introduction, growth, maturity and decline.

Key Points

Depending on its current stage in the product life cycle, a product will have different marketing, financing, manufacturing, purchasing and human resource requirements.

In the market introduction stage (following product development ), the product is released on to the market.

Sales are low and costs are high in the market introduction stage, thus, no profits are made. There is little to no competition and demand must be created through heavy promotion.

Key Terms

decline stage: when a product is not predicted to continue to be successful or upgraded

product life cycle: The process wherein a product is introduced to a market, grows in popularity, and is then removed as demand drops gradually to zero.

maturity stage: when a product is no longer in the growth stage, but not yet in the decline stage

Product Life Cycle: Overview

The product life cycle (PLC) describes the life of a product in the market with respect to business/commercial costs and sales measures. It proceeds through multiple phases, involves many professional disciplines and requires a multitude of skills, tools and processes.

This is not to say that product lives cannot be extended – there are many good examples of this – but rather, each product has a ‘natural’ life through which it is expected to pass.

The stages of the product life cycle are:

Introduction

Growth

Maturity

Decline

PLC management makes these three assumptions:

Products have a limited life and, thus, every product has a life cycle.

Product sales pass through distinct stages, each of which poses different challenges, problems and opportunities to its parent company.

Products will have different marketing, financing, manufacturing, purchasing and human resource requirements at the various stages of its life cycle.

The product life cycle begins with the introduction stage (see ). Just because a product successfully completes the launch stage and starts its life cycle, the company cannot take its success for granted.

Can someone please reading this and tell me if it sounds good so far, thanks!

Answers

It sounds good so far! nice job

It actually isn't bad; I would take out the freshman year sentence though.

List one thing you SHOULD do if your car loan suddenly becomes too expensive.

Answers

Answer:

Modify Your Auto Loan.

Refinance Your Vehicle Loan.

Trade-in Your Car.

Let Someone Else Assume Your Loan.

Sell Your Vehicle.

Turn the Keys In.

Let Your Car Be Repossessed.

File for Bankruptcy.

Bob owns 5 acres of land. Bob sells the land to a real estate developer who builds a subdivision with 10 houses. The land is an example of a good that is a. both rival in consumption and excludable. b. neither rival in consumption nor excludable. c. excludable, but not rival in consumption. d. rival in consumption, but not excludable.

Answers

Answer:

I think its A

Explanation:

why was slavery more successful than other labor systems in meeting the labor needs of the colonial america market economy

Answers

Answer:

Cheap & effective

Explanation:

this source of labor was easily abusable and by having people you don't need to pay and spend barely anything on feeding them it makes it easier to build the USA. I don't agree with the USA being founded on this but other countries were doing this so the USA did it also.

This is Pete's PPC curve for staying in touch with friends via phone vs. his weblog during one week. Pete plans to write four entries to his weblog. How many
conversations with friends can he have to efficiently use his time?
OO
01
04
06

Answers

To efficiently use his time, the number of conversations with friends Pete can have is 4.

The Production possibilities curve shows the different ways goods and can be combined so resources are fully utilised. The PPC is concave to the origin.

Points on the curve indicate efficient production.  Point outside the curve or to the right of the curve means that the production level is not attainable given the level of resources . Points inside the production possibilities curve means that the nations resources are not being fully utilised.

If Pete wants to write 4 blog entries, trace the 4 on the y-axis to the curve and trace it to the x-axis. Based on this, Pete can have 4 conversations with friends.

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the starting point for preparing the operating activities section using the indirect method is ______.

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Organizations often have different operations. The starting point for preparing the operating activities section using the indirect method is Net income.

Net income is simply known to be the gross profit and removing  all other expenses, costs and any other income and revenue sources that are not included in gross income.

A lot of other costs is often removed from gross to make it be at net income. They  include interest on debt, taxes, and operating expenses or overhead costs.

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The curve most economists use to follow the relationship between the interest rates and bonds' time to maturity is the:

Answers

The answer here is ‘yield curve’.

General partners must obtain approval from a majority of the limited partners in order to manage the business. True or False

Answers

General partners do not have to obtain approval to run the business which means that this statement is FALSE.

In a Limited Partnership:

The limited partners are not involved in the running of the business The general partner makes all the relevant decisions involved in running the company

The general partner therefore, does not have to take permission from the limited partners to manage the business. The limited partners have limited roles with one of them being that they do not run the business.

In conclusion, this statement is false.

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A method used for establishing a logical framework for identifying the required activities for the project is called

Answers

I think it's

Work breakdown structure.

Select the correct answer.
Mark works as an operations manager in a manufacturing firm. Mark is very particular about the new employees that the company plans to hire, especially because the business needs skilled workers to use new machinery. Which management function is Mark carrying out to maximize his company’s operations in the future?
A. staffing
B. controlling
C. planning
D. organizing

Answers

Answer:

Explanation:

I'd say controlling

It could be staffing tho i don't know

Answer:

A) Staffing

Explanation:

Took test

have anyone seen the new resident evil welcome to raccoon city trailer if anyone answer this will get brianlist

Answers

Answer:

Explanation:

yup !! its so cool fr

The consumer buying decision process involves _______ stages. The first stage is ____________, and the last stage is _____________.

Answers

Five; problem recognition; post- purchase behavior.

The decision-making process for consumer purchases has five stages. Problem recognition is the first step, and post-purchase behavior is the last.

What is a decision-making process?

The process of choosing a course of action involves identifying a decision, acquiring data, and weighing potential answers. By collecting pertinent information and identifying options, a step-by-step decision-making process can assist one in making more careful, considered decisions.

By collecting pertinent information and identifying options, a step-by-step decision-making process can assist one in making more careful, considered decisions. By using this strategy, one have a better chance of selecting the option that will satisfy one the most.

Here, effective decision-making is defined as the procedure by which options are chosen and then managed through execution to meet organisational goals.

Effective decisions are the outcome of a methodical procedure that has aspects that are precisely specified and is handled in a specific order.

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Taxes assessed on which single industry form a significant source of income for the state and add an element of unpredictability when projecting future revenues

Answers

Considering the macroeconomic analysis, Taxes assessed on the Petroleum or Oil industry form a significant source of income for the state and add an element of unpredictability when projecting future revenues.

This is because the petroleum industry is known for its high generating revenue, which has become a significant export for many countries worldwide.

Some countries that rely on petroleum or oil industry include OPEC countries, Russia, Brunei, etc.

However, given that many technologies are trying to move away from Petroleum energy, and due to its non-renewable nature, the revenue from the Petroleum industry is considered unpredictable.

Hence, in this case, it is concluded that the correct answer is Petroleum Industry.

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You are the owner of a local Honda dealership. Unlike other dealerships in the area, you take pride in your "No Haggle" sales policy. Last year, your dealership earned record profits of $1.9 million. In your market, you compete against two other dealers, and the market-level price elasticity of demand for midsized Honda automobiles is -1.2. In each of the last five years, your dealership has sold more midsized automobiles than any other Honda dealership in the nation. This entitled your dealership to an additional 40 percent off the manufacturer’s suggested retail price (MSRP) in each year. Taking this into account, your marginal cost of a midsized automobile is $11,000.


What price should you charge for a midsized automobile if you expect to maintain your record sales?

Answers

The price that should be charge for a midsized automobile if you expect to maintain your record sales is $15,230.77.

Using this formula

Midsized automobile price = Marginal Cost (3×Elasticity) / 1 + (3 × Elasticity)

Let plug in the formula

Midsized automobile price  = $11,000 (3× -1.2) / 1 + (3× -1.2)

Midsized automobile price  = $14,000 × -4.8/ -3.8

Midsized automobile price = $14,000 × 1.384615

Midsized automobile price  = $15,230.765

Midsized automobile price =$15,230.77 (Approximately)

Inconclusion the price that should be charge for a midsized automobile if you expect to maintain your record sales is $15,230.77.

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how can you solve this (3/4 - 1/5) Explain what Hemingway meant when he discussed the stockyards of Chicago in the quote from Farewell to Arms in Social Issues Are Reflected in Art and Literature. True or false: Tonic contraction of smooth muscle in blood vessels is important in maintaining blood pressure. An electrochemical cell operates because the electrodes in the two half-cells differ in their electrical potential. A metal electrode composed of ______ reducing agent will have a greater electrical potential to push electrons toward the electrode composed of a ______ reducing agent. Which expression is NOT equal to 729? 3 3 3 3 3 3 63 9 9 9 36 There are 6 equally sized slices in a pizza. If Ken eats 5 of the slices,what percent of the pizza has he eaten? Show your work. What does x equal in the equation 10= 0.0048(x - 50)^2 + 6? A. Choose the word whose underlined part is pronounced differently.1. A. talentB. lanternC. fashionD. always2. A. opensB. closesC. leavesD. ends . Qu o chuyn ng ca mt vt l Do both. Please and thank you please help... ABCD is a quadrilateral which nba player never made a regulation 3-point shot in a game? shaquille oneal wilt chamberlain kareem abdul-jabbar Which branch of government does the Senate belong to?ExecutiveLegislativeHouse of RepresentativesSupreme Court Tucker and Micayla are conducting an experiment about cellular respiration. The purpose of their experiment is to find out if plant cells utilize celluid!respiration in addition to photosynthesis. They begin by filling one test tube with glass beads, one with dried (non-germinating) peas, and one withpeas that have been soaked and have begun to germinateGlass beads Dry peas Germinating peasgrowth and reproduction pipettes carbon dioxideeatmakeoxygenLook at the diagram. A product of cellular respiration isA reactanto cellular respiration isenergy forThe differences that plants firstrespiration, whereas animals mustwhich can escape from the test tubes through thewhich will be used up. Plants, like animals, needfood that later undergoes cellularfoodReview progressQuestion 22of 25BackNext A(n) ________ is a coherent set of interdependent processes and structures that dictates how the company searches for novel problems and solutions, synthesizes ideas into a business concept and product designs, and selects which projects get funded. innovation system organizational development human resource inventory organizational behavior a) 60 square meters in square centimeters. If a triangle is equilateral, then all the sides in the triangle are congruent.If all the sides in a triangle are congruent, then all the angles are congruent. Please help me answer it please no links or you will be reported Ron is 25 years old and is retiring at the age of 65. When he retires, he will need a monthly income of $4,123 for 20 years. If Ron contributes 10% of his monthly income to a 401(k) paying 5.5% compounded monthly, will he reach his goal for retirement given that his monthly income is 3,142.23? If he does not make his goal then state by what amount he will need to supplement his income. Round all answers to the nearest cent.a.Ron will meet his monthly goal of exactly $4,123 for retirement.b.Ron will meet his monthly goal of $4,123 for retirement with an excess of $125.34.c.Ron will not make his monthly goal of $4,123 and will need $359.74 to supplement his monthly income when he retires.d.Ron will not make his monthly goal of $4,123 and will need $450.61 to supplement his monthly income when he retires. For the student council meeting after school, Mr. Aggie brought 7 loaves of homemade raisin bread. Each loaf was cut into 20 equal pieces. The sixth grade students ate 1 whole loaf and 4 slices of raisin bread. The seventh grade students ate 9 slices of raisin bread. The eighth grade students ate 6 slices of raisin bread. Which expression below can be used to show the amount of raisin bread eaten by the student council members?