The computation of the depreciation for each of the five years under the Double-declining-balance method is as follows:
Year Depreciation Expense
Year 1 $74,000 ($185,000 x 40%)
Year 2 $44,400 ($111,000 x 40%)
Year 3 $26,640 ($66,600 x 40%)
Year 4 $15,984 ($39,960 x 40%)
Year 5 $3,976 ($23,976 - $20,000)
Data and Calculations:
Cost of Equipment = $185,000
Residual value = $20,000
Depreciable amount = $165,000 ($185,000 - $20,000)
Estimated useful life = 5 years
Depreciation rate = 40% (100/5 x 2)
Depreciation for the five years:
Year 1 = $74,000 ($185,000 x 40%)
Reduced balance = $111,000 ($185,000 - $74,000)
Year 2 = $44,400 ($111,000 x 40%)
Reduced balance = $66,600 ($111,000 - $44,400)
Year 3 = $26,640 ($66,600 x 40%)
Reduced balance = $39,960 ($66,600 - $26,640)
Year 4 = $15,984 ($39,960 x 40%)
Reduced balance = $23,976 ($39,960 - $15,984)
Year 5 = $3,976 ($23,976 - $20,000)
Thus, the accumulated depreciation at the end of year 5 is $165,000.
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Service providers like cable companies have tiered pricing and also charge their customers according to a schedule of fees. Sometimes customers are able to negotiate for a lower price by getting fees or service charges waived for a certain amount of time if they contact customer service and threaten to cancel their service. The flexibility on the part of service providers is an attempt to practice:_________
The flexibility on the part of service providers is an attempt to practice Perfect Price discrimination.
A Price discrimination is a pricing strategy that tends to charges consumers different prices for similar goods or services.
Here, because of the customer negotiate for a lower price with threat to cancel the service if not agreed encourages price discrimination because the firm will not want to lose customer.
Therefore, the flexibility on the part of service providers is an attempt to practice Perfect Price discrimination.
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Brenda and Felicity each deposit $200 in the same type of interest-earning
retirement account each month. Brenda began at age 30, and Felicity began
at age 40. Assuming they each retire at 67, which statement is true?
A. Felicity will have more money in her retirement account.
B. They will both have the same amount of money in their retirement
accounts.
C. Brenda will have more money in her retirement account.
D. Neither of them will be able to use the money in their retirement
accounts until several years after they retire.
Answer:
c
Explanation:
Assuming they each retire at 67, the statement is true Brenda will have more money in her retirement account. Thus the correct option is C.
What is a retirement account ?A retirement account is referred to as a type of saving account in which teh pension and other benefits received by an individual during their course of career will be collected which helps them during their age of retirement when they do not have any active source of income.
In the example, it is stated that Brenda and Felicity each contribute $200 each month to the same kind of interest-bearing retirement account. Felicity started at age 40, while Brenda started when she was 30.
Assuming that each retires at 67, Brenda will have more money in her retirement account as she started putting the amount earlier than the Felicity, so have more savings than Felicity.
Therefore, option C is appropriate.
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Suppose that you are evaluating the option of increasing the advertising exposure by using an alternative medium. If you invest $2 million towards this, % exposed will increase from 75% to 80%. Your total market comprises of 5 million customers. Assuming that everything else would remain unaltered after this change and that each customer buys one unit only. What will be the effect of the change on unit sales?
A. 41,202 more units sold.
B. 14,715 less units sold.
C. 14,715 more units sold.
D. 41,202 less units sold.
E. 220,725 units.
XYZ Company had 200,000 shares of common stock outstanding on December 31, 2020. On July 1, 2021, XYZ issued an additional 44,000 shares for cash. On January 1, 2021, XYZ issued 16,000 shares of convertible preferred stock. The preferred stock had a par value of $100 per share and paid a 6% dividend. Each share of preferred stock is convertible into 8 shares of common. During 2021, XYZ paid the regular annual dividend on the preferred and common stock. Net income for the year was $270,000. Required: Calculate XYZ's basic and diluted earnings per share for 2021. (Round your answers to 2 decimal places.)
The XYZ Company's basic earnings per share are $0.71, while the diluted earnings per share are $0.72.
Data and Calculations:
Outstanding Common stock shares on Dec. 31, 2020 = 200,000 shares
July 1, 2021, Issuance of 44,000 shares
Total outstanding common stock
January 1, 2021, Issuance of 16,000 convertible preferred stock
Par value of preferred stock = $100 per share
The Dividend rate of preferred stock = 6%
Convertibility of preferred stock = 8 common shares
Net income = $270,000
Preferred dividend = $96,000 ($1,600,000 x 6%)
Earnings for common stockholders = $174,000 ($270,000 - $96,000)
Basic earnings per share = (Net income - Preferred Dividend)/244,000
= ($174,000)/244,000
= $0.71
Convertible Preferred into Common stock = 128,000 (16,000 x 8) shares
Total shares = 372,000 (244,000 + 128,000)
Diluted earnings per share = $270,000/372,000
= $0.73
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When you are saving money you are: A:gathering B:cutting back C:discounting D:accumulating
Answer:
accumulating?
Explanation:
Mr. Lainson died this year on a date when the total FMV of his property was $12 million and his debts totaled $450,000. His executor paid $15,000 of funeral expenses and $50,000 of accounting and legal fees to settle the estate. Mr. Lainson bequeathed $1 million to Villanova University, $200,000 to the Lutheran church, and $3.5 million to his surviving spouse. He left the remainder of the estate to his children. Compute Mr. Lainson's taxable estate.
Based on the information given about Mr. Lainson, the taxable estate of the year will be $7,785,000.
The taxable estate for Mr Lainson will be calculated thus:
FMV $12 millionLess: Debt $450000Less: Funeral expense $15000Less: Legal fees $50000Less: Donation ($3.5 million + $200000) = $3.7 millionTaxable estate = $7,785,000The taxable estate of the year will be $7,785,000.
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The following diagram shows the five styles of handling conflict. Select the correct label for each. Then read the scenario and determine which conflict-handling style to use in the given situation.
WORD BANK
- compromising
- collaborating
- dominating
- accommodating
- avoiding
Answer:
A. dominating
B. collaborating
C. compromising
D. avoiding
E. accommodating
Handling conflict in simple words we can say that it usually means handle a situation or the problem.
What is Handling style?Handling style are known to be the principles which gradually underline the methods which the managers use to handle situations.
The conflict handling style which would be used as per the diagram would be as The following diagram in the question shows the five styles of handling conflict it would be used as.
A. dominating
B. collaborating
C. compromising
D. avoiding
E. accommodating
Therefore in Handling style every manager has his own style of handling employees.
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In a(n) ________, an individual or firm contracts with a parent company to set up a business or retail outlet.
There are different kinds of businesses. In a franchise system. an individual or firm contracts with a parent company to set up a business or retail outlet.
Franchising is simply known to be a type of contractual system. It is often used to commercialize products, services or technology.
There are five major types of franchises. They are: job franchise, product franchise, business format franchise, investment franchise and conversion franchise.
A franchise (or franchising) is simply known as a process of sharing products or services involving a franchisor, who establishes the trademark of the brand of a business system, and a franchisee, who is responsible for paying a royalty under the franchisor's name and system.
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Imagine that in 2019 the economy is in long-run equilibrium. Then stock prices rise more than expected and stay high for some time. Refer to Scenario 33-2. In the short run what happens to the price level and real GDP
In the short-run, the effect on the price level and the real GDP is a. Both the price level and real GDP rise.
Since the economy is in long-run equilibrium in 2019, and the stock prices unexpectedly rise and stay high for a long time, it means that the price level does not:
Rise while the real GDP falls Fall while the real GDP rises Fall with the real GDP.
Question Options:
a. both the price level and real GDP rise.
b. the price level rises and real GDP falls.
c. the price level falls and real GDP rises.
d. both the price level and real GDP fall.
Thus, in the short-term of this economy both the price level and real GDP rise.
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the current price of a stock is 200 if a coll option on this stock has a strike price of 201 the call is
The call in this scenario is known as Out of the money (OTM).
Out of the money is when an option has no intrinsic value but rather, has an extrinsic value.
Here, the current stock price is below the strike price of 201,then, we say that the call is out of money.A call option is called Out of the money when the underlying price is trading below the strike price of the call.
Hence, the call in this scenario is known as Out of the money (OTM)
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Can anybody help explain how to address issues that hamper individuals performance.
Answer:
Not every employee performance review that comes in will be positive. Targets will be missed, employees will underperform and as a people manager, you’ll need to find a way to either improve the situation or part ways with the employee.
When it comes to the challenging task of addressing employee performance issues, the key is to focus on potential solutions, rather than problems. Here’s how.
It’s difficult to talk about poor performance with employees, but avoiding the problem will only prolong the tough discussion. Be specific and state the problem clearly so that your employee understands what’s going on. Encouraging words are okay to share, but the employee needs to walk away knowing what the problem was and how to improve.
When it comes to improving employee performance, it is worthwhile to customize your approach. You may have to deal with each employee differently to get the same results. Know what motivates your employees, when to step in softly, and when to simply be direct.
Sometimes employees are fully aware of their performance issues but are unable to improve the situation on their own. It’s important to listen to an employee’s concerns during the performance review.
Mega Corporation repurchased 1,000 shares of its $1 par value common stock for $8,000. The effect of this transaction on the accounting equation includes a(n) ______. (Check all that apply.) Multiple select question. decrease in assets increase in assets increase in liabilities decrease in stockholders' equity increase in stockholders' equity decrease in liabilities
Answer:
Decrease in assets
Decrease in stockholder’s equity
a deductible of $500 requires ( select the correct answer )
Answer:
ɴᴏ ᴘɪᴄ sᴏʀʀʏ :(( ʙʏᴇ :)))
Suppose Malaysia's production possibilities include a maximum of 120 units of rice or 300 units of lumber, and Canada's production possibilities include a maximum of 200 units of rice or 200 units of lumber. Then suppose each country initially allocates 50% of its labor to producing each product. a) Total production by the two countries equals tons of rice and ft3 of lumber. b) Now suppose that Malaysia increases the labor it allocates to lumber by 10%. Its lumber production rises by and its rice production falls by . c) Of Canada allocates its labor to increase its rice production by exactly the amount that Malaysia's rice production fell, by how much must its lumber production fall
A) the total production of Malaysia would be 60 tons of rice and 150 ft3 of lumber, and the total production of Canada would be 100 tons of rice and 100 ft3 of lumber; B) the production of rice would fall by 6 tons and the production of lumber would rise by 15 ft3; and C) Canada's lumber production would fall by 10 ft3.
Supposing Malaysia's production possibilities include a maximum of 120 units of rice or 300 units of lumber, and Canada's production possibilities include a maximum of 200 units of rice or 200 units of lumber, and supposing each country initially allocates 50% of its labor to producing each product, to determine A) the total production by the two countries equals tons of rice and ft3 of lumber, B) now supposing that Malaysia increases the labor it allocates to lumber by 10%, the number by which its lumber production rises by and its rice production falls by, and C) if Canada allocates its labor to increase its rice production by exactly the amount that Malaysia's rice production fell, by how much must its lumber production fall, the following calculations should be performed:
A)
120 x 0.5 = 60 300 x 0.5 = 150 200 x 0.5 = 100
B)
50 x 1.1 = 55 120 x 0.45 = 54 300 x 0.55 = 165
C)
200 x 0.55 = 110 200 x 0.45 = 90
Therefore, A) the total production of Malaysia would be 60 tons of rice and 150 ft3 of lumber, and the total production of Canada would be 100 tons of rice and 100 ft3 of lumber; B) the production of rice would fall by 6 tons and the production of lumber would rise by 15 ft3; and C) Canada's lumber production would fall by 10 ft3.
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On January 1, Year 1, Kennard Co. issued $2,000,000, 5%, 10-year bonds, with interest payable on June 30 and December 31 to yield 6%. The bonds were issued for $1,851,234. a. Prepare an amortization schedule for Year 1 and Year 2 using the effective interest rate method. Round answers to the nearest dollar. Enter all amounts as positive numbers.
The Amortization Schedule for Kennard Co. using the effective interest rate method is as follows:
Date Cash Interest Amortization Balance
Payment Expense
Jan. 1, Yr 1 $1,851,234
June 30 Yr 1 $50,000 $55,537 $5,537 $1,856,771
Dec. 31 Yr 1 $50,000 $55,703 $5,703 $1,862,474
June 30 Yr 2 $50,000 $55,874 $5,874 $1,868,348
Dec. 31, Yr 2 $50,000 $56,050 $6,050 $1,874,398
Data and Calculations:
Face value of bonds = $2,000,000
Bonds Proceeds = 1,851,234
Bonds Discounts = $148,766
Maturity period = 10 years
Coupon interest rate = 5%
Market interest rate = 6%
Payment of interest = June 30 and December 31 annually
June 30, Year 1:
Interest Expense = $55,537 ($1,851,234 x 6% x 1/2)
Cash payment = $50,000 ($2,000,000 x 5% x 1/2)
Amortization of discount = $5,537 ($55,537 - $50,000)
Bonds Payable value = $1,856,771 ($1,851,234 + $5,537)
December 31, Year 1:
Interest Expense = $55,703 ($1,856,771 x 6% x 1/2)
Cash payment = $50,000 ($2,000,000 x 5% x 1/2)
Amortization of discount = $5,703 ($55,703 - $50,000)
Bonds Payable value = $1,862,474 ($1,856,771 + $5,703)
June 30, Year 2:
Interest Expense = $55,874 ($1,862,474 x 6% x 1/2)
Cash payment = $50,000 ($2,000,000 x 5% x 1/2)
Amortization of discount = $5,874 ($55,874 - $50,000)
Bonds Payable value = $1,868,348 ($1,862,474 + $5,874)
December 31, Year 2:
Interest Expense = $56,050($1,868,348 x 6% x 1/2)
Cash payment = $50,000 ($2,000,000 x 5% x 1/2)
Amortization of discount = $6,050 ($56,050 - $50,000)
Bonds Payable value = $1,874,398 ($1,868,348 + $6,050)
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Darren believed in saving money and followed a strict monthly budget. He wanted to invest his savings in a safe option that paid more than his savings account and he was content with earning a lower, consistent amount of money. He did not want to worry about losing any money with market changes. Which type of investment below should Darren consider? CDs Business startups New stock offerings Junk bonds
The type of investment that Darren should consider based on the information will be a certificate of deposit.
A certificate of deposit simply means a savings account that holds a fixed amount of money for a particular period of time. A business startups, new stock offerings, and junk bonds have higher risks.
Since believed in saving money and following a strict monthly budget, and he is content with earning a lower, consistent amount of money, then he should invest in a certificate of deposit (CDs).
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Explain the characteristics of public limited companies
Explanation:
Life span
Number of shares
Financial privacy
Is Cab Service in the UK is Excellent Choice for Transport?
Cab services are the best option for transportation in the UK.
Cabs are a type of personalized transport that works in the United Kingdom, this service offers several advantages compared to taxis such as:
It is cheaper than taxis.It is more comfortable and less disturbing.They have several options for the number of people traveling.They can be booked easily and quicklyOffers a much faster transportation service than buses or black taxisIt is available 24 hours a day, 7 days a week.Based on the above, it can be inferred that Cabs are the best transport service in the UK.
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Imagine that you are a management coach and one of your clients, a new manager, says, “I’ve heard that about two thirds of managers fail within 18 months. I don’t want to be part of that statistic! I’ve heard that asking questions and really listening to people’s responses is key to success. But as a manager, shouldn’t I have the answers? Why should I be asking questions?” How do you respond?
CHECK ALL THAT APPLY
- Asking employees questions helps develop their critical thinking skills.
- Asking employees questions boosts their morale by helping them feel like experts, even though they’re not.
- Asking employees questions enhances their sense that the manager is the only person they should be in dialogue with, so they start talking less to each other.
- Asking employees how to solve problems empowers them to arrive at solutions to which they’re committed.
Answer:
✔ Asking employees questions helps develop their critical thinking skills.
✘ Asking employees questions boosts their morale by helping them feel like experts, even though they’re not.
✘ Asking employees questions enhances their sense that the manager is the only person they should be in dialogue with, so they start talking less to each other.
✔ Asking employees how to solve problems empowers them to arrive at solutions to which they’re committed.
Explanation:
A manager who asks questions with a sincere interest in the answers is engaging in dialogue similar to a “regular” back-and-forth conversation, and this authenticity builds trust and promotes the open exchange of ideas. Another key benefit is that having employees think about questions, rather than just telling them information or telling them what to do, engages their critical thinking skills—which are key skills for organizational success. Also, when employees are asked how to solve problems, they are likely to have more buy-in to the solution they arrive at than to a solution imposed on them. Many people are motivated by feeling as though their ideas make a positive difference.
Lower-level employees are often the experts in operational details and often have more direct contact with customers than higher-level managers, so they have tremendous expertise that can and should be tapped. Asking employees questions begins an organizational dialogue that can lead to a decentralized communication network, in which employees freely exchange ideas with one another and not just with their manager.
Mettle Inc. is a multinational toy manufacturing company based in the United States. It has factories and offices in many countries around the world. In all its foreign offices, Mettle Inc. has applied the practices, policies, and culture followed in its U.S. office. As a result, Mettle Inc.'s operations are standardized across all countries. Which of the following international orientations has Mettle Inc. adopted?
a. The regiocentric approach
b. The ethnocentric approach
c. The geocentric approach
d. The polycentric approach
Considering the situation described above, the international orientations Mettle Inc., has adopted is known as "the ethnocentric approach."
This is because the ethnocentric approach is a method of recruiting individuals or personnel that fits the international businesses, based on requirements such as skills and zeal to imbibe the company's culture.
The ethnocentric approach is different from polycentric and egocentric approaches because it is based on meritocracy.
Hence, in this case, it is concluded that the correct answer is option B. "The ethnocentric approach."
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You are studying to be an accountant. During school breaks, you work part-time at a large company that sells its stock on the stock exchange. To help you understand how investments work, you bought 100 shares of stock in this company.
While doing the bookkeeping, you discover the company just had a very bad financial quarter. You anticipate the price for the company stock will fall substantially once that information is made public. You decide to sell your shares immediately to avoid a significant loss. You direct your stockbroker to sell your stocks and are able to complete the transaction before this news gets out.
Have you done anything illegal by selling your stock when you did?
A. No, you are entitled to utilize all information available when deciding whether to buy or sell stock.
B. Yes, it is illegal for an employee of a company to buy or sell company stock.
C. No, shareholders can sell or buy stock anytime they wish.
D. Yes, you will be liable for insider trading based on the misappropriation theory.
Misappropriation theory states that when an individual uses insider information in trading securities has therefore committed securities fraud against the information source. Therefore, Yes, you will be liable for insider trading based on the misappropriation theory.
In the United States, a person who is guilty based on the misappropriation theory can be convicted of insider trading.An individual is said to be guilty of insider trading when they have acted on privileged knowledge in order to make a profit.
Conclusively, she is guilty as she uses the information obtained from the financial books to her advantage.
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Who else is affected when an organization acts unethically? Who is affected when an employee acts unethically? List at least three groups and explain how each group is affected by unethical actions by a employer and an employee.
Employees can be affected when an organization acts unethically such as not enforcing safety laws and not providing proper equipment to employees which can also lead to dangerous environments which lead to injury or death
Customers can be affected when improper enforcement is used while creating or producing products or goods that a customer would then use.
Shareholders can be affected financially if news of unethical actions by the entity was declared by the public.
Multiple-choice help me, pls.
16) If the supply of iPads increases, then
i. the supply curve for iPads has shifted rightward.
ii. the price of iPads has decreased.
iii. there will be a movement upward along the iPad supply curve.
A) i only
B) i, ii and iii
C) i and ii
D) ii and iii
E) i and iii
30) Which of the following statements is correct?
A) Consumer surplus equals the price paid for a good.
B) The consumer surplus from a good is always larger than the total benefit from the good.
C) An increase in price decreases consumer surplus.
D) An increase in price has no effect on consumer surplus.
E) The consumer surplus from a good or service must always equal producer surplus.
Answer:
33) A firm's marginal revenue is
A) the change in total revenue that results from a one-unit increase in the quantity sold.
B) total revenue minus total cost.
C) the change in total revenue minus the change in total cost.
D) the change in total revenue that results from an increase in the demand for the good or service.
E) less than the market price for a perfectly competitive firm.
Answer:
34) Suppose a perfectly competitive firm's minimum average variable cost is $3 when it produces 50. If the price is $2 and the firm's marginal cost is $2, the firm should
A) continue to produce, but produce more than 50.
B) continue to produce 50.
C) continue to produce, but produce less than 50.
D) shut down.
E) continue to operate, but to determine the amount of production needs more information than is given.
Answer:
42) Discretionary fiscal policy is a fiscal policy action, such as
A) an interest rate cut, initiated by an act of Congress.
B) an increase in payments to the unemployed, initiated by the state of the economy.
C) a tax cut, initiated by an act of Congress.
D) a decrease in tax receipts, initiated by the state of the economy.
E) an increase in the quantity of money.
Answer:
43) The magnitude of the government expenditure multiplier is ________ the magnitude of the tax multiplier.
A) greater than
B) equal to
C) less than
D) not comparable to
E) greater than for expansionary policy and less than for contractionary policy
Answer:
44) An increase in government expenditure can ________ potential GDP and an increase in taxes can ________ potential GDP.
A) increase; increase
B) increase; never change
C) decrease; decrease
D) never change; never change
E) increase; decrease
Answer:
45) When the Fed increases the federal funds rate,
A) there is no effect on investment because investment depends on the real interest rate.
B) the real interest rate falls, and investment increases.
C) the real interest rate rises, and investment decreases.
D) the real interest rate is unaffected, but investment still decreases.
E) the real interest rate rises, and investment does not change.
Answer:
46) The Fed raises the federal funds rate. Which of the following changes occurs most rapidly?
A) Exchange rate rises.
B) Consumption expenditure decreases.
C) Aggregate demand decreases.
D) Real GDP growth decreases.
E) Inflation rate decreases.
Answer:
47) If the Fed increases the quantity of money and lowers the federal funds rate, real GDP ________ and the price level ________.
A) increases; increases
B) increases; decreases
C) decreases; increases
D) decreases; decreases
E) increases; does not change
Answer:
48) Raising the federal funds rate shifts the aggregate demand curve ________ so that real GDP ________ and the price level ________.
A) rightward; increases; rises
B) leftward; decreases; rises
C) rightward; increases; falls
D) leftward; decreases; falls
E) leftward; increases; rises
Answer:
List five kinds of harm that could occur to your own personal computer. Estimate the likelihood of each, expressed in number of times per year (number of times could be a fraction, for example, 1/2 means could be expected to happen once every two years). Estimate the monetary loss that would occur from that harm. Compute the expected annual loss from these kinds of harm.
The most frequent damages in computers are: Blue screen, Ram problems, continuous shutdown, slow performance, and virus infection.
Blue screen. It is estimated that it can happen 1/2 per year. It is one of the most common computer problems. Generally, it indicates a serious problem, which may be hardware or driver related, so the repair value is high, about $ 50.
RAM problems. It is estimated that it can happen 2/4 per year. It is a problem that is caused by misconfiguration, or a RAM slot is not fitting correctly, which causes it to not work. Its repair is worth about $ 25.
The computer shuts down by itself or restarts itself. It is estimated that it can happen 12/20 times per year. This damage is caused by lack of maintenance in the hardware or problems with the software. For example, if there is dust accumulated on the fans, this obstructs the air and does not allow the computer to cool properly, causing it to shut down. Your repair is worth about $ 50.
Slow performance. It is estimated that it can happen 45/50 times per year. This damage is caused by different factors. However, the most common is the lack of maintenance. Your repair costs about $ 15.
Computer infected with viruses. It is estimated that it can happen 6/10 in a year. Viruses are a type of software that can harm your computer and related systems. Your repair costs about $ 20.
According to the above, the total estimated cost per year for the computer fix is $ 160.
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Imagine being an advisor to Hank Harris. What would you suggest should be Seller's Lab competitive strategy going forward
Seller's lab can use either the cost leadership, cost focus, differentiation leadership, or differentiation focus strategy depending on the situation of the company.
A competitive strategy is a defined plan that allows a company to:
Increase its profits.Have an advantage over competitors.Adress customers' needs.In marketing, four main strategies can be used depending on the situation and objectives of each company
Cost leadership strategy: The purpose of this strategy is to have lower costs than similar companies, which increases profit.Cost focus: This strategy aims at reducing costs to increase profit.Differentiation leadership: This strategy aims at making the company's products unique in comparison to similar companies.Differentiation focus: This strategy focuses on adding special characteristics to products, which can influence customers' loyalty.Note: This question is incomplete because there is no information about Seller's lab. Due to this, I answered it based on general knowledge.
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All of the following is true about CRM, or Customer Relationship Management except:______.
a. It is an enterprise software
b. Accounting department uses it to facilitate billing
c. It is replacing the human resource department
d. It is the processes a company uses to track and organize all aspects of customer encounters
Answer:
B
Explanation:
The purpose of CRM is not to replace the human resource department.
Considering the available options, the statement that is not true about CRM or Customer Relationship Management is "Accounting department uses it to facilitate billing."
CRM is an enterprise software with a rough global market value of over $40 billion.
Because it is an automated system, many firms are now using it to replace the human resource department.
Also, CRM is known for being a process that a company uses to monitor and oversee all aspects of customer relations.
Hence, in this case, it is concluded that the correct answer is option B. "Accounting department uses it to facilitate billing."
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How does directing build group dynamics?
Answer:
6 STRATEGIES FOR MANAGING AND IMPROVING TEAM DYNAMICS
1. Conduct a diagnosis and get to know your team
Conduct a diagnosis of what is going wrong in your team by doing a team health check. Observe your team at work and conduct individual interviews in a private, safe and confidential space. Talk to other relevant people, such as customers and line managers, to find out as much as you can about your team’s problems.
2. Address problems quickly
3. Create a team charter
4. Enhance team culture
5. Build communication
6. Always pay attention
What are team dynamics?
A team can be defined as two or more people working together to interdependently to meet a specific goal or purpose. Outside of this, a team can be for the long term or come together for a few hours. Group dynamics can be understood as how team member’s distinct roles and behaviours impact other group members and the group as a whole. Team dynamics are therefore the unconscious, psychological factors that influence the direction of a team’s behaviour and performance.
What do positive group dynamics look like?
A team with positive group dynamics tend to have team members who trust each other. They can work towards collective decisions and they are held accountable for outcomes. A team with good group dynamics may be constructive and productive, and it may demonstrate mutual understanding and self-corrective behaviour. On the other hand, poor group dynamics can be disruptive for successful decision making and work outcomes.
Group dynamics matter because they impact things like creativity, productivity and effectiveness. Since group work is integral to organisations, for business leaders, addressing group dynamics can lead to better work outcomes, customer satisfaction and an improved bottom line.
Fire Chief McGuire could see the problem from a mile away. Flames were leaping out of the old barn, blown by a west wind. Arriving at the scene, he noticed a young firefighter heading toward the back of the building. The fire chief yelled, “Stop!” but the rookie kept going. McGuire knew that the kid was putting his life in danger by going out of sight. There was no time to waste.
The __________________________ conflict-handling technique is most appropriate in this situation.
a. compromising
b. collaborating
c. dominating
d. accommodating
e. avoiding
Answer:
c. dominating
Explanation:
The dominating conflict-handling technique is most appropriate in this situation.
A(n) _____ is an arrangement where workers who don't join a union must make payments equal to union dues and fees to get union representation services.
Workers who don't join a union must make payments equal to union dues and fees to get union representation services in an agency shop
A(n) agency shop is an arrangement where workers who don't join a union must make payments equal to union dues and fees to get union representation services.Agency is a business relationship in which a principal gives a legal right to an agent to act on his behalf. The agent acts on behalf of the principal when dealing with a third party.
Therefore, workers who don't join union in an agency shop must pay equal union dues and fees.
Learn more about agency:
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HOMEWORK HELP
OOH is an acronym for the
published by the U. S. Bureau of Labor Statistics?
A: Occupational Outreach Handbook
B: Outlook/Outreach Handbook
C: Occupational Outlook Handbook
D: Open Occupation Handbook
Answer:
C) Occupational Outlook Handbook
Explanation:
